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“Fabulous”

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The Ritz-Carlton, Grand Cayman
Ranked #3 of 10 Hotels in Seven Mile Beach
Green Bay, Wisconsin
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous”
Reviewed October 15, 2013

Not sure how you beat this! The pool is wonderful even with the work being down surrounding it. Staff were exceptionally nice and the Seven is a must. Our room overlooked the pool and love the new style. All the people we met during our stay were of the caliber that I have come to expect at the Ritz. We will be back!

Room Tip: Over look the beach you won't regret it.
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  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toni b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,832 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (702)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013 via mobile

We booked the Ritz 2 weeks prior to our trip. It was a game time decision because we needed to nail down our honeymoon plans. It was the best decision we made! I was a little hesitant with it being hurricane season but we were going to take the risk. We booked regular garden view room and when we arrived, the garden side of the hotel was under renovation so the upgraded us to oceanview suites!!! Even better, it was the residential suites with full kitchen and washer and dryer. We could not be happier. Everyone at the hotel was so friendly. Occupancy was very low and maybe the reason for the exemplary service. At any given time on the beach we would only see 2 other couples on the ritz beach property. It was perfect for us since we just wrapped up our wedding and just wanted to relax. The only minor complaint was the construction noise on our first day which we brought up to the staff. They offered multiple oceanfront rooms as a replacement which was very nice but we decided to stay in the room when they said they would handle the noise for us. We didn't have any issues after that. They were so sweet to accommodate us and follow up with us that evening and even day after to make sure we were ok. We befriended 2 ladies who worked at the concierge. They insisted that we send one our wedding photos to them so reluctantly we did. On our last day, the presented us with a canvas photo of one our pictures. Again, it showed the amazing service they provided. It was the icing on the cake for us. We are definitely returning.

  • Stayed September 2013
    • Value
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Helpful?
Thank SMDou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 12, 2013

Had a business meeting here. The service and meeting facilities was good. Breakfast was really good and the beach was beautiful. Overall a good choice of hotel for business. Staff was helpful and friendly.

  • Stayed December 2012, traveled on business
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Helpful?
1 Thank Jheeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trenton
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 5, 2013

Being that I am almost 60 years old, vacationing at the Ritz-Carlton Grand Cayman was definitely the best experience in my life. It didn't matter who my wife and I interacted with, what their job was, or what we wanted, they always satisfied our needs, even those not even requested. It was as though they were one step ahead of thinking of what we wanted. My wife and I wanted a special get-away in the Caribbean, and every one at the Ritz made our stay memorable and positive. Each employee was happy, smiling, and very friendly. Our beach-front room was elegantly appointed, and very quiet. The beach is wonderfully maintained, and service at the beach was outstanding. Snorkeling from the beach was very enjoyable, especially near the boat channel buoys.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 5, 2013

The property is beautiful...definitely one of the best on the island! As it is off season we were upgraded to a renovated ocean front room - very nice! Whether you stay on one side or other you will walk to both sides for restaurants/leaving property etc... not really a big deal - I'd much rather have a spread out resort with options!
The staff and service was very good, however being off season certain days we weren't always able to find staff when needed them...
Restaurants pretty good - our best meal was at the sushi restaurant... Thought seven was overrated - steak was great but sides were way too salty! For the price we were a little disappointed.
We knew going in would be expensive that said everything is listed in Cayman $ so be sure to figure in exchange...
We ate off property as well for variety as not all restaurant options available during off season...walked to legends, ate in George Town (pizza - pretty good).
Best part of vacation was chartering private boat - sting rays a must do! See other review...
Overall very relaxing vacation...resort is very calm in off season...only ever saw a handful of guests!

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank JJDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 4, 2013

Just returned from another amazing visit to the Ritz Carlton Grand Cayman. We have stayed at this hotel many times in the past and it never ceases to amaze me how they keep their service standard so high. From Ollie at the front door to Nancy H in the PR department the consistency of excellent guest relations is fantastic. This visit we had the opportunity to stay in one of their newly remodelled ocean front rooms which are superb. The whole hotel is going through an update and from what we have seen so far it looks amazing!! I would recommend this hotel to anyone visiting Grand Cayman

Room Tip: Get an ocen front room if you can but really all of the rooms are excellent!!
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  • Stayed September 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJCDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 27, 2013

As you would expect, this was a fantastic place to stay. Our room walked right out to Seven Mile Beach and we could see the sunset every evening. The property itself was huge! It's a good walk from some of the rooms to the main building where most of the dining is. Enjoyed the spa, but it was not quite as spectacular as I had thought it might be. The food was absolutely phenomenal in every restaurant there - you can't really miss.

Room Tip: Garden rooms are a fair walk to the beach, but closer to main part of hotel. Beach rooms have the be...
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Grand Cayman

Property: The Ritz-Carlton, Grand Cayman
Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Official Description (provided by the hotel):
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort on Grand Cayman in the Cayman Islands. Here, sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort hotel offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands

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