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“Loved it!” 5 of 5 stars
Review of The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
Ranked #2 of 11 Hotels in Seven Mile Beach
Atlanta
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Loved it!”
5 of 5 stars Reviewed June 26, 2013

Hotel is beautiful. We were lucky enough to be upgraded to an ocean front room that seemed to have some extra size to it with a little sitting area. Room was well appointed and typical of an RC. Service was outstanding throughout the resort. Very friendly and helpful staff. Food was good but expensive (as expected). I was a bit disappointed in the breakfast buffet. The food was good, but selection seemed limited. Love Grand Cayman for the many off-resort dining options. Get a car. Some reviews complaint about the resort fee - I love it. I would much prefer to pay a little up front and not worry about being nickel and dimed on every little thing while there. May look into a condo for the next trip, but as far as hotels go, I do not think this could be beat. I have stayed at the Westin previously and there is absolutely no comparison - completely worth the extra cost.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank lrr720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,259 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (609)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Asheville, North Carolina
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 25, 2013

wonderful service, beautiful beach. nice restaurants- but in grand cayman, its all good!
best place on the island. family friendly, couples, groups etc., all are well attended and cared for here. the best rooms are ocean view, top levels in the center off the pool.

Room Tip: 6 or 7th floor, beach view, 20's and 30's for room number
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 4 of 5 stars
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Helpful?
1 Thank Gillypants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 24, 2013

I'm sure this place is even more beautiful now than ever. Service is done the "Ritz" way. The food presentations were excellent. The beach is the best on the island. It is perfectly maincured and more beautiful than the actual beach itself.
Bring plenty of money to enjoy all the amenities they have to offer.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
2 Thank Vegasdiva1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 24, 2013

Beautiful property & outstanding service. Would recommend & definitely go back!
We enjoyed the pool, beach, recreational activities & loved the beautiful water!! Restaurants were also good. Entertainment in bar was fun! The Ritz Carlton Grand Cayman is an exceptional resort & highly recommended.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank Grace136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed June 22, 2013

This was my second time staying at the Ritz-Grand Cayman. It still is simply a wonderful hotel. We stayed on the concierge floor which I highly recommend as there are food presentations throughout the day. As I am usually up first, its nice to not have the wait for the family for breakfast. I walked down to the club lounge and enjoyed their spread with everything from muffins to lox to frittata.
The pool is quite large and never got crowded during my stay. The beach is of course what most people come for and there are wonderful lounge chairs laid out with adjustable sun shades. These chairs were much higher quality than the westin down the beach.
Staff went out of their way to greet us and assist at every turn. My wife got prompt service around the pool with drinks and food. The concierge made several reservations for us for dinner and fishing.
We did not eat at any restaurants at the hotel but did have some wonderful samplings from each at the club lounge. I rented a car from Andy's and as I used it every day, I would recommend doing so. While there are several restaurants within walking distance(Edoardo's was great), many others such as Cracked Conch or La Dolce Vita where we watched some great sunsets are a drive.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank podsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2013

If you come to Grand Cayman, this is the hot spot. It is worth the extra money because the beach is the nicest (must be combed regularly) and there is pool and beach service. The other hotels are pretty nice (particularly the Caribbean Club), but the pool there is subpar and the vibe is not very lively. Do not consider any place else if you are coming to this beautiful island...

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank hornedfrog98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed June 21, 2013

The Ritz Carlton Grand Cayman is incredible. Everyone we met was so nice and accommodating from the bell hops to the general manager. During our stay we were invited to a manager's reception where we enjoyed wine & met several of the staff at the hotel. Each person seemed happy to be there (who wouldn't!) and it showed in their pleasant attitudes.

We stayed on the concierge floor and had a wonderful ocean view. I debated about resort vs. ocean view & having seen both I would definitely say try for the ocean side. The concierge floor was absolutely worth it. We were personally greeted by Abdul &/or Collin each morning asking if there was anything they could do for us. They were happy to make reservations, print out boarding passes, etc. There were several food servings each day and unlimited beverages. Our favorite food presentation was breakfast. I loved the bagels and lox while my husband said the oatmeal (with toppings) was the best he has ever had. There was also a hot egg dish (eggs benedict, frittata....) bacon, sausage, potatoes, fruit and pastries (the chocolate croissants were yummy). Lunch had a few choices usually a hot soup, a couple of sandwiches to choose from (chicken salad, salmon, tuna, mozzarella....), salads (lettuce et al, cous cous, potato...), dips (guacamole, onion, eggplant) and a few other choices. Every afternoon there were delicious macaroons and cookies. At night there were heavy hors d'ourves from one of the in-house restaurants. And finally a dessert spread at night. I would say you could eat all your meals here except dinner. Although if you go here before a dinner reservation, you would certainly order less at the restaurant. We loved being able to walk in the concierge floor, immediately get food, find a quiet table and have a little while to chill. It was a very relaxing atmosphere. We loved their cappuccino/espresso machine. It was simple to use and put out excellent beverages. I priced one when I got home but 8k is a bit much for our personal use! A special shout out to Abdul & Collin they were so friendly and kind. They really made us feel very welcomed. One morning neither guy was working and you could feel the difference in the club - it felt impersonal. They are true gems.

Our room was nice. I was glad to hear they were completely switching out the bedding, carpet, etc. It is time. I'm not sure how I will like the new modern feel vs. beachy. I'm of the mind if you are at the beach it's nice to have ceiling fans, bright walls, and beachy decor. I was told they are going to a more grey color scheme with an Asian feel. Hmmmm.

The location of the hotel is super. You are right on 7 mile beach which in our opinion is where you want to be. We saw the beach at other locations on the island and none were as nice as 7 mile. The hotel has swim hammocks, floating beds and tables & chairs in the water right in front of the property. It's key to get to chairs early in the morning if you want to be in the front by the water. Down the beach to the right is "Governor's Reef" which is a great snorkeling spot. Also the 2 stops on Captain Marvin's sting ray tour (highly recommend) are great for seeing fish. The resort fee includes free wi fi and the use of sailboats, paddle boards, kayaks, a water trike and snorkeling equipment. We passed a place down the beach & they were charging $40 per hour for 1 paddle board. At the Ritz, the entire family can use all the equipment all day for $50. It's a good thing.

The food is expensive on the island. We brought nutra grain bars, etc. which I would suggest. Chicken Chicken was a good inexpensive (relatively) find. We splurged on a few restaurants - we would suggest Michael's Genuine and Ortanique. We were not fond of Edourdo's. Our kids loved Bar Jack's for the fish tacos. I was a fan of the pina coladas.

We did the Caybrew tour - would not recommend. It's very hot & pretty boring. Our 18 yr. old son liked it because he was legal to drink & they gave free samples. As I said before Capt. Marvin's sting ray tour was excellent as was the Sweet Spot's bioluminescence tour.

The island feels very safe and the people are extremely friendly. The water at 7 mile beach is the most beautiful water I have ever seen including Fiji, Australia and Hawaii. We also liked the ease of getting to Grand Cayman. We had a direct 2 hr. 45 min. flight from Charlotte, NC. We all said we would definitely go back & the Ritz would be our first choice as a place to stay. Have a great time!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank NorthCarolinaRoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Grand Cayman

Property: The Ritz-Carlton, Grand Cayman
Address: West Bay Road | PO Box 32348, Seven Mile Beach KY1-1200, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Spa Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Official Description (provided by the hotel):
Discover The Ritz-Carlton, Grand Cayman, a luxury resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. ... more   less 
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands

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