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“Honeymoon 2012” 5 of 5 bubbles
Review of The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
Ranked #3 of 10 Hotels in Seven Mile Beach
New Rochelle, New York
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Honeymoon 2012”
5 of 5 bubbles Reviewed October 28, 2012

We stayed at the Ritz-Carlton for 10 days in October, 2012 and were extremely satisfied. The staff knew we were in Grand Cayman for our Wedding and they decorated our room with rose petals when we arrived and on the night of our Wedding. On the beach, the staff was very attentive and remembered our names during our stay. The beach is fabulous and dining choices were too. The Pina Colada at Bar Jack is incredible. The choices of water activities made it simple to enjoy the water; snorkeling was great!

We enjoyed a cabana dinner with great food and even better service. After watching a great sunset, the rains came and the relocated us to shelter and held umbrellas over us as we walked. It was an experience that was worth every penny and we'll never forget it.

Room Tip: Ocean view rooms make the experience even more enjoyable. The garden rooms are across the street.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Warwickshire UK
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 27, 2012

That’s exactly how I felt as I entered the Spa at the Ritz Carlton in Georgetown Grand Cayman. It was if I had walked into a 1980’s discothèque; the illuminated glass floor and wall panels took me straight back to the 80’s.

As ever, when looking for safety in booking a hotel, The Ritz Carlton brand can be relied upon.

This is my first visit to Cayman in more than ten years and a lot has changed. There are plenty of hotels to choose from the majority of which are all now on the beach. It was a little confusing though because as I arrived the driver turned into a driveway that was opposite the beach. It quickly became apparent that the hotel had a bridge (the bridge itself is difficult to detect as it has been created into a corridor) across the main road to the bedrooms and beach!

In common with other Ritz Carlton properties around the globe the level of service is exquisite and the staff exceptional. Access to Seven Mile beach and the poolside is simply a question of taking the elevator to the 1st floor and walking outside!

  • Stayed October 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank must_tell_u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

I took a romantic vacation here in August 2010. The room was lovely and the view superb. The resort is quite large however, and a good deal of the personal attention I've come to expect at a Ritz was lost. I'm not a spoiled traveler, but when paying top dollar I do expect excellent service.

The pros:
The beach is amazing, and the hotel does a nice job of keeping it up and secluding it as much as possible for the guests of the resort. I did love the floating cabanas just a tiny way out into the ocean. Having a cocktail on a floating cabana is a real treat! Also, the service on the beach was the best in the whole place. The beach cabanas are worth the rental for the day. The ocean is amazing and grand cayman is a gorgeous place to visit. They also had great information on local excursions and activities available.

The cons:
The food was quite marginal and reminded me of a kids menu. It was mostly overly Americanized fare like fries, burgers, quesadillas, etc. I also found it a bit annoying that after paying so much for our stay many of the things I've experienced at other hotels as a matter of course are 'extras' here.
; like the beach cabanas. There were also times I felt the staff could have been more responsive inside the hotel. For example, check-in took forever, and they were missing much of our information which we provided upon reservation.

Overall, a good hotel with some very nice features, if I hadn't been paying so much I would give it a rave review, but for a Ritz, and with that price tag, I expected better.

  • Stayed November 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank ETurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta, CA
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

After much back and forth we decided to book a Blue Tip suite (non oceanfront) for our 1 week stay as we were moving next door to the Coral Stone for a 2-week 1st floor beachfront stay after the Ritz. For the price point we gained a separate bed for our 3-yr olds and Club Lounge versus the cost for Hotel-room oceanfront. Well, on arrival we were upgraded to a 1B suite in the Residence area oceanside.

We loved the full kitchen and huge separate living room with sofa bed for the kids. Because the balcony was way off to the side we never used it. We had no real view to speak of but didnt care because location was great. After being on the beach side I know now I would book that side. We had a back door to the beach down the corridor allowing easy access for our kids. We rented a beachfront cabana right at oceans edge a few times and it was effortless to pop back to the room.

The Bar Jack nachos were the best ever. The staff are super super nice across the entire resort and would be the reason for our return. Food at steakhouse and blu was good. Kids loved the smoothies (ask for fresh fruit only) which I think were either free or discounted. Ask to split drinks and food-they are very accommodating. I didn't want kids to have so much sugar so always split the smoothies. The kids meals were pretty much free even when they were with a nanny. If you want to take your kids to the kids club to play with you they will allow that outside of kids club activities for no charge. a big plus to get out of the sun and kids club had tons of toys and fun stuff.

Spent a lot of time in the Silver Palms lounge. Loved it- lots of interesting people. Viewed residence club 2-3 bedrooms for a month next year but couldn't find anything we liked under $20k per month (July-Aug)Only annoyance was the incentive groups that came in. We just took a big bag zip cooler down the beach a few yards filled with ice and beer and had complete serenity from the 3-day incentive-heavy drinking- cigar smoking- annoying people. It would not deter me from staying again.

Would book a 1B suite next year for 3 weeks instead of moving. There is no other hotel to stay on GC. Staff really made our trip special. Tips; if you have room take a few kids beach toys because they were no free 'buckets and spades' as I thought ( you can also buy for $20), bring a large zippered cooler bag to take to waters edge with your ice and drinks, go to grocery and wine store down the street or have a shopping service deliver any beer, wine, snacks, etc,. for your entire stay at one time, bring a round swimways floatie, go to the nearby restaurants and bars if youhave time like Luca. Club Lounge was great but would not do it next time. Mostly didn't feel like dressing up to get appetizers and just ok wine. But staff and all offerings were very good. Loved the feeling of luxury and pampering this resort offered.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank karenpLaQuinta_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Cayman
Level Contributor
342 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed October 20, 2012

One if not the premier resort in the Caribbean and the world for that matter. The beach is one of the best in the world. The staff care t every need and expectacion. The hotel in upgrating many of the restaurants during the slow season. The main pool is great. The view from the ocean front units are out of this world.

Room Tip: Ocean front, 5th floor or higher a most.
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  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wrp57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, NY
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

Picture perfect water.... Nothing to do but Relax?... Crystal clear water...powder beaches ..... Great scene.... Loads of sunshine.... Clean, hospitable, friendly, expensive but hey, you get what you pay for....

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank russdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

Great Trip, I could go on all day about the how fabulous this property is. Great rooms, Great food, Great pool, Great beach, Great staff. Just Great!!! Water sports equipment, valet Parking, internet access, morning coffee/tea/hot cocoa included in resort fee worked out well for us. I highly recommend staying here. We dove with Red Sail Sports who pick up on the beach of the adjacent hotel which is about a 5 minute walk, if that. Grand Cayman has fabulous scuba diving and very calm and warm water. If you are a more experienced diver I recommend diving the North Wall.

Room Tip: Stay on the ocean side of the resort.
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 3metersbelow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Grand Cayman

Property: The Ritz-Carlton, Grand Cayman
Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Official Description (provided by the hotel):
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands

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