I wanted to use Marriott reward points on Grand Cayman and booked this hotel mainly because of some positive reviews and the fact that Ritz required more points. BIG MISTAKE! First I expected to get a room upgrade due to my platinum status and was told by the desk manager upon check-in that it was unavailable but they would do everything possible to accomodate me. Well, that never happened. If I had known that was going to be the case I would have paid the $100-150/nite to upgrade. Secondly, the room was not up to the standards I've come to expect from Marriott. Needed to be updated and had a peculiar (not good) odor about it the entire stay. Also, my beach time was interrupted by a wedding on two occasions and was asked to move to make room for the party. The staff was rude on one occasion. In addtion, the beach if front of the hotel is very narrow and when the lounge chairs are laid out the beach is almost non-existent. If you want to use Marriott points or not, I would recommend the Ritz. It's on a nice part of the beach and it's a beautiful property. Needless to say I was very disappointed in the Grand Cayman Marriott. Almost any other property on Seven Mile Beach would be a better option in my opinion.
- Official Description (provided by the hotel):
- The all new Beach House at the Grand Cayman Marriott makes you feel right at home. All of our spacious 295 guest rooms have been completely refurbished. The main lobby "Anchor & Den" has transformed into a spacious, yet cozy place where you can connect, relax and spend time with family and friends. Experience enhanced culinary offerings at the new outdoor beach fish grill restaurant Veranda or have a drink at the Vista Bar. ... more less
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- Also Known As:
- Marriott Grand Cayman Beach Hotel Seven Mile Beach
- Marriott Seven Mile Beach
- Seven Mile Beach Marriott
- Grand Cayman Marriott Beach Resort Cayman Islands