We thoroughly enjoyed our private charter with Ebanks watersports. When I first contacted the company I realized they were very efficient.They answered all of my many questions, always promptly returning all of my emails. Thank you to Noelle who answers the emails. I felt like no question was too silly to ask and was always stunned by how quickly I received answers.The private charter itself was great. Our guides were Charles and another gentleman whose name we don't recall. (Sorry!) They were professional, friendly and very helpful. They made sure that we really enjoyed our stingray and snorkeling experience. We would definitely recommend this company to a friend.