I have made about 10 Caribbean dive trips in the last 5 years. Most of them in Grand Cayman and Turks & Caicos. I did 8 morning tank dives from 12/5 thru 12/8 with this dive shop which I believe is owned by Red Sail Water Sports. From the very beginning I was surprised on how they lack the very basics of customer service. Getting on and off the boat the crew offered no help with my gear. Typically you set up your tank the 1st day and the crew does it for you the rest of the trip, however I had to set up my 1st tank every day. Also had to change out my tank between dives every day. I had to clean and store my gear every day, normally that is done by the boat crew or dive shop employees. I have to admit the boat crew very friendly and knowledgeable about the dive sites and critters but I will dive with Compass Point next time when diving the east end of Grand Cayman.
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