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Nanny Cay Marina & Hotel
Ranked #4 of 13 Hotels in Road Town
Reviewed October 18, 2011

First time staying at this place. Calling Nanny Cay a Hotel is a misnomer. It's more like a dump with a marina. The maid cleaned the room and left 1 bath towel for 2 people. Went to the front desk and asked for another towel and housekeeping was called. After 20 min no towel. Went back to the front desk and desk person called housekeeping in which we got into an argument because housekeeping said they left towels. I asked why we didn't have this discussion the first time I asked for towels. I threatened to leave. Finally towels showed up an hour later. Next day....guess what!!.....your right....housekeeping did the room and once again left one towel for 2 people. I went to the front desk and said ....REALLY!!!. If you stay give yourself a treat and slide your bed away from the wall. The filth will make the towel episode seem like nothing.

Room Tip: Sleep on the beach. Your better off.
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  • Stayed: October 2011, traveled with family
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2  Thank Fred P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam543, Manager at Nanny Cay Marina & Hotel, responded to this reviewResponded October 24, 2011

I sincerely appreciate you taking the time to leave us a review. We take our customer service very seriously at the Nanny Cay Hotel and the service you received is totally unacceptable. Sadly our commercial washing machine has been out of order and we have had to send our hotel laundry out which has caused us problems. I am sorry this was not explained to you. I have tried to contact you by e mail so I can personally apologise and I would be very grateful if you could call me at the hotel.

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141 - 147 of 175 reviews

Reviewed October 13, 2011

We were on a bareboat charter and September is a very slow month with many places closed in the BVI. We decided to take a slip at Nanny Cay for an evening then a room at the hotel. The room was freshly painted and clean. We received a 20% discount because we had the boat on a slip. The air conditioning was welcome after a few nights on the boat. We ended up staying 2 nights. For those staying on the boat, the bathroom and shower facities looked brand new and probably the best public shower / restrooms I have ever seen. They were private rooms and could have been from a high end hotel. The restaurant was Peglegs and was very good. The bar was also very nice. The pool was clean and next to the sandy beach. I would suggest water shoes tho as there was coral and small rocks which might be uncomfortable on bare feet when you walked into the water in some places.

  • Stayed: September 2011, traveled with friends
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Thank christopherh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam543, Manager at Nanny Cay Marina & Hotel, responded to this reviewResponded October 24, 2011

I would like to thank you for taking the time to leave a review . I am delighted that you enjoyed your stay with us and experienced such great service both at Reception and in the hotel. We look forward to welcoming you back in the near future Kind Regards Samantha Lewis – Hospitality Manager

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Reviewed September 18, 2011

Always stay here when my sailboat is being hulled out for regular maintenance in the marina boat yard. Allways have had a clean room, friendly staff, and at a good price. That's why I've been coming back year after year.
Capt. Don

  • Stayed: September 2011
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2  Thank YachtZephyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam543, Manager at Nanny Cay Marina & Hotel, responded to this reviewResponded October 24, 2011

I sincerely appreciate your taking the time to write such a positive review. It was a pleasure to welcome you back to the Nanny Cay Hotel. We look forward to welcoming you back in the near future Kind Regards Samantha Lewis – Hospitality Manager

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Reviewed August 17, 2011

Our family stayed 2 nights during some training at Rob Swain sailing school. The hotel was included in the cost of the course so I can't comment on room price. The hotel is ok by Carribean standards but not plush by any measure. AC worked, hot water worked, beds were comfortable. Grounds were well kept. Restaurant food was good but pricey. Pool seemed to be closed alot. Location is perfect for chartering but remote for anything else. Staff was indifferent to requests for towels, ice machine etc

Room Tip: Buildings are spread out which is nice for quiet but could prove a long walk to pool, restaurant if...
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  • Stayed: May 2011, traveled with family
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4  Thank SailsTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2011

Clean, air conditioned rooms with kitchenette. Very conveniently located in Nanny Cay. Easy walking to Peg Legs Restaurant, boats, dive shop, Bobby's Market (grocery), and sailing school. Taxis readily available to go to Road Town, etc.

  • Stayed: June 2011, traveled as a couple
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3  Thank SeaCatSailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

we stay at nanny cay out boat was in the yard doing so work and when they give us a room an it was a but when we when for dinner and come back the room was full of water and we call the reception to call the maintenance when we look the reception came and mop the room she was the jack of all trade i was so sorry for the reception but she dint mine doing it in the morning we when to tell SAM our problem that we had at the hotel she get so mad and tell me that she do not want to here my problem because her hotel was good and she walk off and close here office door an her little big women daugther was so rude to i think children should know they place.i was a manger for 10 year i think she need some training our she is in the wrong job!!!!!

  • Stayed: July 2011, traveled with family
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4  Thank 34439Mrscharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2011

we had a long flight and a long taxi ride from the airport but when we reach to the hotel and see the receptionist i think her name was diana with her lovely smile she maid our night she was always help full i could call he for anything she will get it done.the room was clean and your trip was nice thank to diana

  • Stayed: July 2011, traveled with family
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3  Thank jackforida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nanny Cay Marina & Hotel

Address: Nanny Cay | Tortola, Road Town VG1110, Tortola
Location: Caribbean > British Virgin Islands > Tortola > Road Town
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Road Town
#3 On the Beach Hotel in Road Town
Price Range: $100 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nanny Cay Marina & Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Nanny Cay Resort and Marina is a convenient and comfortable hotel with an old school Caribbean feel. Everything you need is an easy walk from your room and throughout the resort you'll find friendly and helpful staff. Dine in one of the three bars/restaurants, shop for souvenirs or enjoy an iced coffee at the coffee shop. You can also do a yoga class on the deck overlooking the beach, join a day sail or dive trip, rent a power boat or car, right from the marina, or spend the day chilling by the pool or on the beach. Leave the hustle and bustle behind and really unwind in tropical breezes and balmy evenings. ... more   less 
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Also Known As:
Nanny Cay Marina Hotel Road Town
Nanny Cay Marina And Hotel
Nanny Cay Marina & Hotel Tortola/Road Town

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