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“Should have spent more to get more!”

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Prospect Reef Resort
Ranked #12 of 13 Hotels in Road Town
Redding, CA
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Should have spent more to get more!”
Reviewed August 17, 2010

1014 was our room. While we loved the location - sea front - and were pleased to have them offer right away to give us a sea front room instead of top "reef room" (to get to those they have a spiral staircase - no way to get luggage up there easily") it was a big step down from the luxury we had just had over at Srub Island. We expected a step down but the website and pictures in the BVI magazine of this place are very misleading! The pool is no more - it's been filled in. The salt water pool - which is a sectioned off area from the ocean must have, at one time, been a nice place to swim or maybe it's cleaned up in the "on" season. Right now it has garbabe chairs in the water and trash all around it. This resort has seen better days for sure. I can tell it was probably something in it's day - but it's day has come and gone. I think they try to keep the section of rooms we were in (way in the back) as the "nice" rooms. I didn't see any mold and the room was very clean - but it's just so run down. They probably need to tear everything down and build something new. It is an amazing location though - just down the street from Road Town proper. The restaurant/bar right there is very nice and comfortable. To be fair to this place we were looking for something inexpensive for the 2 nights we extended our luxury stay at Scrub Island. We weren't expecting much more and since the place was clean we did enjoy our 2 nights there. While packing a roach did fall from the ceiling on my husband but that was the only one we saw and it is the tropics! We almost stayed at Sebastian's on the Beach which is on the other side of the Island. After seeing it we might have liked it better. But reviews on it were sketchy and I think they didn't have air - in August you need an airconditioner to sleep. So - if you go to Prospect Reef don't expect much and you'll be fine.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debsonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2010

Arrived and was told that the room didn't have internet or a fridge. We asked to be moved and after a painful 10 minutes dealing with the desk clerk we were finally advised that they were going to upgrade us AT NO EXTRA CHARGE to a better room. However the room was not quite ready, so we went for a decent meal at their restaurant. When we returned we were driven to the far end of the complex near the sea (room 1016). It was p@ssing it down and we just wanted to get in to make a nice cup of tea. The guy opened the room and the stench of black mould greeted us. We got in and the guy shot off quicker than Usain Bolt as he saw our faces! We spent above 5 mins in the room having a good inspection, taking photo's and video footage because people back home would not believe how bad it was. Firstly the decor makes you want to hang yourself, there was black mould down the walls, big chunks of freshly made black mould insulating the entire base of the patio windows (1" thick) that didn't even open!. We thought the lampshades were made from fur, however upon closer inspection it was found to be a raging infestation of black mould. The metal on the lampshades had rusted and had come away from the mould fabric. The bed was like a bed of nails, linen had a damp and mouldy feel. Ant infestations around the skirting boards with the ant playground in the bathroom sink!! The hairdryer had already blown and had a nasty brown melted underside with a coiled mouldy power cable. The amenities in the room where rank. Checked out after 5 mins. Went back to the reception to get a refund and coincidently the power to the resort failed and they didn't have a generator!! Whatever you do..... don't ever stay here!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CheekyB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Road Town hotels

Cotswolds
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2009

Do not dismiss Prospect Reef if you are looking for 'no frills' but good value accommodation in a location with great views of all the comings and goings in the bay at Road Town. We happened upon this by chance following a local tip. Spent five nights in a Reef Studio (Ginger block) which provided modest self-catering facilities (toaster, fridge and coffee-maker), air-con and our own patio just 50 metres from the sea. Room was clean and the staff very obliging. The 'olympic size pool' was being maintained in good condition, even if other pools were not in use. We paid only $120 per night for three, plus taxes. We understand that the resort is now owned and operated by the Government following the collapse of the previous ownership structure. The resort is obviously 'in transition' but is worthy of support during this period.

Helpful?
3 Thank Member37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbados
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 1, 2008

Went to Tortola for the first time and enjoyed Prospect Reef. Yes, it needs some sprucing up and if you walk around the property you can see the "former grandeur" of a place that has been, to a greater extent, neglected.
The people in Tortola are very freindly and so fun-loving and that it totally made up for any short-comings and, I know freindly, I'm from Barbados!

  • Liked — The room was clean
  • Disliked — The bathroom light did not work for the duration of my stay
  • Stayed March 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank KBKleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 25, 2007

We just spent an evening at Propect Reef prior to flying out of Tortola. While it appeared that Prospect Reef was once a great property, it has not been well kept-up.

We paid about $110 for our room, so did not expect any luxury--simply a place to stay for a night. Even still, we were disappointed with the upkeep of the hotel.

When we checked into our hotel, we had several "quirky" challenges that depict the overall feel of the property. We got to our hotel room and the table lamp (the only light source in the room) had no lightbulb. One was delivered when we requested it.

Additionally, I followed the signs on the property for ice, but could never find it. When I asked at the front desk, they said they do not have ice. They claimed to send someone to town for ice, but it never arrived.

This appears to have once been a great property as it has an adorable layout with great potential. Now it is in need of a facelift, and some TLC. Staff was polite and helpful. I would not discourage someone from staying here, just know that Prospect should now be viewed as a no-frills, budget hotel.

  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank STBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Author in New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 2, 2007

My girlfriend and I were told of the Prospect Reef Resort by our travel agent. She had been there several times and enjoyed it so we figured it was worth a try. We have been to numerous islands in the Caribbean and had not been to Tortola yet.
We enjoyed the island, the people and especially the Prospect Reef Resort. The staff was attentive, the grounds impecable, the suite was beautiful with a wonderful view of the channel.
The Prospect Reef resort was so beautiful it inspired me to write a novel, The Caribbean Queen: An unexpected tropical romance, with the resort in my book based on the Prospect Reef! It was published last year and I hope it will inspire others to stay there as well!
Thank you.
William McMahon

Stayed October 2003
Helpful?
2 Thank travelauthor11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, KY
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 21, 2005

We too are owners at Prospect Reef and recently received a letter telling us that they were disbanding. It was obvious over the years that they were having problems, but I will miss the place. For all its shortcomings, it still had nice clean rooms in a beautiful setting, right on the water. I hope that they will save the place, but as of now, it doesn't look good.

  • Stayed December 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank louiseb130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prospect Reef Resort

Property: Prospect Reef Resort
Address: Waterfront Dr. | P.O.Box 104, Road Town, Road Town, Tortola
Location: Caribbean > British Virgin Islands > Tortola > Road Town
Amenities:
Beach Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Road Town
#5 On the Beach Hotel in Road Town
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Prospect Reef Resort 3*
Number of rooms: 137
Also Known As:
Prospect Reef Hotel Road Town
Hotel Prospect Reef
Prospect Reef Resort Tortola/Road Town

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