Arrived and was told that the room didn't have internet or a fridge. We asked to be moved and after a painful 10 minutes dealing with the desk clerk we were finally advised that they were going to upgrade us AT NO EXTRA CHARGE to a better room. However the room was not quite ready, so we went for a decent meal at their restaurant. When we returned we were driven to the far end of the complex near the sea (room 1016). It was p@ssing it down and we just wanted to get in to make a nice cup of tea. The guy opened the room and the stench of black mould greeted us. We got in and the guy shot off quicker than Usain Bolt as he saw our faces! We spent above 5 mins in the room having a good inspection, taking photo's and video footage because people back home would not believe how bad it was. Firstly the decor makes you want to hang yourself, there was black mould down the walls, big chunks of freshly made black mould insulating the entire base of the patio windows (1" thick) that didn't even open!. We thought the lampshades were made from fur, however upon closer inspection it was found to be a raging infestation of black mould. The metal on the lampshades had rusted and had come away from the mould fabric. The bed was like a bed of nails, linen had a damp and mouldy feel. Ant infestations around the skirting boards with the ant playground in the bathroom sink!! The hairdryer had already blown and had a nasty brown melted underside with a coiled mouldy power cable. The amenities in the room where rank. Checked out after 5 mins. Went back to the reception to get a refund and coincidently the power to the resort failed and they didn't have a generator!! Whatever you do..... don't ever stay here!
- Also Known As:
- Prospect Reef Hotel Road Town
- Hotel Prospect Reef
- Prospect Reef Resort Tortola/Road Town