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“Smiths isn't Speedys!”

Smith’s Ferry Services
Ranked #9 of 39 things to do in Road Town
Attraction details
Reviewed May 7, 2013

I travel with Smiths only if i'm stuck and there is no other way they are that bad. They have boats scheduled that never turn up and I mean never so why have an 11.00am ferry from Virgin Gorda to Road Town if it never runs? The picture is misleading as thats a Speedys ferry and company that always turns up even if they run a little late.

Thank FoodiegoodieGumdrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 - 146 of 203 reviews

Reviewed May 5, 2013

Took our usual ferry ride to and from the BVI. Ferry could definitely use an upgrade. First time I've been there without being able to ride open air. Bummer.

Thank HokieHoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

Just got back from trip where we needed a ferry between St. Thomas and Road Town,Tortola. Traveling on a Sunday and most of the times per the website were not even available. But Smith's had the first available so at 8:30am we booked a round trip ticket with them and proceeded to wait for our 11:15 departure. At 12:00, while we are still waiting the Road Town Fast Ferry left. Smith's didn't leave until12:45 and stopped in the West End making us 2 hours and 45 minutes late into Road Town! Then on the return which we booked out of Road Town, they decided not to run that route and we had to take a taxi all the way to the West End. And the final straw, we got charged full price instead of for the round trip ticket. Don't use this Company! They care nothing about their customers or providing good service. Wish I'd read the previous reviews before our trip...

3  Thank EEmmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

Have taken Smith Ferries between St Thomas and West End Tortola several times. The staff is always helpful and super friendly. Sure they aren't the newest boats but they are the fastest way to get from BVI to USVI. Don't book return as ferry schedules change daily. Go to the dock the day before if you can or call in the morning. We always leave lots of time when making flights, so the boat being 10-15 minutes late is never an issue. Everything runs on island time as soon as you step off the plane. Simply relax and enjoy the ridiculous nature of Smith Ferries.

1  Thank sonicgirl39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

there are much better alternative ferry services. The departure times are meaningless and their estimates of expected arrivals times wqere figments of their imagination. They also lied when they had mechanic" problems- they advised an alternative boat would arrive "within 5 minutes" it never showed up

2  Thank amazontraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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