As a concierge at a beach resort on St. Thomas it is my job to assist guests in having the best experience possible while visiting our islands. I booked an ATV tour on Jost Van Dyke with this company, at the request of the guests who had seen it online -- I had never even heard of them before. After a couple of phone calls and awkward online booking and payment, the trip was set. The guy never showed. My guests called the contact number and were told he had been calling and texting them to change the time. They had received nothing from him. He told them he'd have someone there shortly to do the tour. No one showed. While they were waiting, they got talking to a local collecting coconuts on the beach and he guessed that the ATV guy hadn't showed up ... said it happens all the time.
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