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“Romantic Long Bay Beach Resorts”

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Long Bay Beach Club
Ranked #7 of 25 Hotels in Tortola
Reviewed July 19, 2013

We traveled to Tortola to attend a conference, this resort was unexpectedly romantic. The room which had a balcony, was nestled in the hills overlooking the ocean. The view was beautiful, and peaceful and the grounds were worth walking through. Service at the restaurant was not swift but the food was tasty. We had a really great time and would visit there again.

  • Stayed: June 2013, traveled on business
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4  Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 - 245 of 733 reviews

Reviewed July 18, 2013

We just returned home from this resort. It is a beautiful resort, but it was obvious to us during our stay that something was "wrong". The beach is gorgeous, but very rocky, so it is not swimmable without water shoes. The water is somewhat rough also. There is nothing the resort can do about the beach conditions, but information on their website would be nice so that visitors can come prepared. The pool surface was very rough and scratched our feet pretty badly. The jacuzzi was empty. There were no umbrellas on the tables at the pool. The pavilion that housed games and other bars, etc. was abandoned. Only one restaurant was open, but we felt the food was good. We paid an additional nightly fee for our 2 sons, but it took 3 requests to get 2 additional chairs for our balcony. My husband continually worked on our toilet to avoid overflowing. We booked a deluxe oceanfront room which was rather large, had double sinks, a vanity area, lots of storage, a large walk-in closet with additional storage and had a phenomenal view. The rooms are large enough for a family of four with lots of storage and a large walk-in closet. The beds were pretty hard though. I realize it is the off-season, but all of the above was not reflected on the website when I booked our trip. The pool bar closes at 5;30 pm, and the pool closes at 7pm. (What?) After asking around, we were told about an upcoming closure/renovation. To brighten our trip: Cheryl, at the pool bar, and Eric, our taxi driver, were extremely helpful, friendly and efficient during our stay. To say we were disappointed in the above mentioned inconveniences would be an understatement. Tortola is absolutely beautiful with lovely people. The resort was mostly lovely, but in dire need of some TLC and honest information on the website. If all amenities were available, my rating would probably be a 4. Unfortunately, I booked our trip through Priceline, so I basically have no recourse for compensation for our disappointment.

  • Stayed: July 2013, traveled with family
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5  Thank Donnamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

We were at Long Bay two years ago and have been there many times over 20 years. So sad to hear about Long Bay. We always got free upgrades, sometimes on the beautiful beach. Maybe everything was not always perfect but quiet, peaceful and beautiful. We use to rent the top of a villa at the highest point with the best view ever. It was always our special vacation.

  • Stayed: August 2012, traveled as a couple
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5  Thank travelpair1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

We have stayed here twice - once in a jacuzzi suite and another time in the beach cabanas.The last time was actually in 2007, but we stopped in again last year or a look around. The location is great (best to get a jeep to travel around Tortola though).
The bad news I hear is that the resort will be closing in August then open again in November with a much smaller operation - only the beachfront cabanas will remain and the receprtion area, pool, bars and restaurants (except for 1778) will also be closing. The Condos on the hill that used to be maintained by the resort are now "on their own" so to speak. So I would check to make sure it will still meet your expectations. It would be great if another company would make a go of this place but that seems unlikely in the current economic climate, coupled with the increased difficulty of getting to the island.

  • Stayed: February 2013, traveled as a couple
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11  Thank philwolstenholme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

I have not stayed at Long Bay as I have a villa right over the hill in Apple Bay. That said I have eaten at their pool bar and in the restaurants. I would go to the pool bar and never bother with the restaurants. Now we hear of massive changes...the villas on the hill are being returned to their owners..the pool and reception is closing. I would advise anyone heading down to check with the management group to get their side of the story before you arrive and find a half closed resort. Sadly we have watched Long Bay ride a roller coaster..it has been great for a short while and then totally mismanaged and run down at other times. We hear this from island visitors all the time. I hope someone from Elit, or whoever owns the place this month, will respond.

Room Tip: Beachfront is best and may be your only choice once they make changes..
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  • Stayed: July 2013, traveled solo
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10  Thank Manpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this reviewResponded July 18, 2013

Dear Valued Guests,

First and foremost, we would like to reiterate we are not closing Long Bay, but rather changing the style of the hotel and maximizing our staff and resources to best manage the new Long Bay Beach Club, an intimate beachfront getaway, opening October 26 this year.

We will be keeping and updating our most popular rooms: Beachfront Cabanas and Beachfront Deluxe. You will also have access to the beach and tennis courts.

At this time, we are closing the other facilities, including our beloved pool; however, we hope to replace the pool with another on our grounds in the not-too-distant future. Plans have not yet been finalized, but we will keep you posted as information is made available.

All guests, villa and timeshare owners have been notified. If there are any questions we can answer for you, please send us a private message directly on Facebook.

Thank you, and we look forward to welcoming you to the new Long Bay Beach Club and Tortola in October!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

What a poor trip this was! First and foremost Long Bay needs a overhall! Worn and dirty in many areas, I was surprised a well recommended place looked like this! The food is poor and the staff is just plain old rude. No one says hello or anything! They don't like waiting on the guests at all. From the greeting at the front desk to our early departure(we left before our stay was up) we found this resort to be grungy.The beach is pretty but no service there..Pool bar was fun but someone clean the pool! Dirty gas grill (birds leave their calling card there)Sorry but look elsewhere:(Close it down and get it cleaned up. Also work on attitude adjustment..

  • Stayed: July 2013, traveled with family
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6  Thank 626mary123626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this reviewResponded July 18, 2013

Dear Valued Guests,

Thank you for your comments about your recent stay at Long Bay. We see the gift of feedback as a way to continuously improve our guests' experience to create memorable and fun-filled vacations.

The hotel will be undergoing major changes in the next few months. We will be keeping and updating our most popular rooms: Beachfront Cabanas and Beachfront Deluxe, All guests will have access to the beach and tennis courts. At this time, we are closing the other facilities, including our beloved pool; however, we hope to replace the pool with another on our grounds in the not-too-distant future.

We are sorry you were disappointed with your stay and we look forward to welcoming you to the new Long Bay Beach Club and Tortola in the near future so that you may enjoy our upgraded resort on our beautiful island.

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Reviewed June 18, 2013

The location is great, wonderful picturesque beach tho be warned, the sea is rough compared to most BVI beaches and very rocky in parts. The real disappointment however was the food. Dinner was dreadful - every night and pretty much every dish we chose. I know it was low season but compared to every other restaurant we have eaten in in the BVI, this was really poor quality and really expensive for what you got. Breakfast was good!
I'd recommend staying here but eating dinner elsewhere.

Room Tip: Beachfront Cabanas are lovely tho other rooms are better quality for the price. Some cabanas view is...
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  • Stayed: June 2013, traveled with friends
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8  Thank Louise1262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this reviewResponded June 21, 2013

Dear Valued Guests,

We would like to thank you first and foremost and tell you that we do appreciate our guests sending in their comments. We see the gift of feedback as an opportunity to consistently improve our guest's experience while with us. We pride ourselves on providing guests with accommodation in a genuine, unpretentious environment where they can enjoy a one of a kind Caribbean experience.

The vast majority of our guests greatly enjoy the dining experience at Long Bay. We have two distinct restaurants and three bars for our guests' enjoyment.

Our, ‘1748’ is a popular beachfront deck restaurant. Part of an 18th-century sugar mill, it offers buffet breakfasts, as well as extensive lunch and dinner menus featuring anything from grills and fresh seafood to tasty local dishes.

Located on the upper terrace of the 18th-century sugar mill, the Pasta House is an intimate dining venue open for dinner twice a week. It serves traditional Italian cuisine complemented by fine wines and ocean views.

In addition we have three bars and lounges serving refreshing tropical cocktails with our swim up bar adding delicious snacks to enjoy under the warm Caribbean sun.

We do hope that when you consider your next Caribbean vacation you return to Long Bay for your holiday.

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Additional Information about Long Bay Beach Club

Address: PO Box 433, BVI, Tortola (Formerly Long Bay Beach Resort & Villas)
Phone Number:
Location: Caribbean > British Virgin Islands > Tortola
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Tortola
#7 On the Beach Hotel in Tortola
Price Range: $273 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Long Bay Beach Club 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located on one of the most beautiful, mile-long stretches of white sand beach in the Caribbean, Long Bay Beach Club is truly the gem of the British Virgin Islands. Guests enjoy terrific accommodations including Beachfront Rooms and Suites. The resort amenities include the historic beachfront 1748 Restaurant & Bar, tennis, amazing beach and much more. Fantastic location on Tortola's much sought after West End, just minutes from Soper's Hole Marina. Popular excursions include sailing, diving, sightseeing, and shopping. Great restaurants, bars, and nightlife nearby. Perfect for couples, friends, and families. Also ideal for those seeking a land / sea vacation that includes sailing and hotel stay. ... more   less 
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Also Known As:
Long Bay Beach Resort And Villas
Long Bay Beach Resort & Villas Hotel Tortola
Long Bay Beach Hotel
Long Bay Beach Resort Villas Tortola
Long Bay Resort Tortola
Long Bay Beach Club Tortola, British Virgin Islands

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