We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location, disappointing food”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Long Bay Beach Club
Ranked #7 of 25 Hotels in Tortola
Ashford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location, disappointing food”
2 of 5 bubbles Reviewed June 18, 2013

The location is great, wonderful picturesque beach tho be warned, the sea is rough compared to most BVI beaches and very rocky in parts. The real disappointment however was the food. Dinner was dreadful - every night and pretty much every dish we chose. I know it was low season but compared to every other restaurant we have eaten in in the BVI, this was really poor quality and really expensive for what you got. Breakfast was good!
I'd recommend staying here but eating dinner elsewhere.

Room Tip: Beachfront Cabanas are lovely tho other rooms are better quality for the price. Some cabanas view is...
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Louise1262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this review, June 21, 2013
Dear Valued Guests,

We would like to thank you first and foremost and tell you that we do appreciate our guests sending in their comments. We see the gift of feedback as an opportunity to consistently improve our guest's experience while with us. We pride ourselves on providing guests with accommodation in a genuine, unpretentious environment where they can enjoy a one of a kind Caribbean experience.

The vast majority of our guests greatly enjoy the dining experience at Long Bay. We have two distinct restaurants and three bars for our guests' enjoyment.

Our, ‘1748’ is a popular beachfront deck restaurant. Part of an 18th-century sugar mill, it offers buffet breakfasts, as well as extensive lunch and dinner menus featuring anything from grills and fresh seafood to tasty local dishes.

Located on the upper terrace of the 18th-century sugar mill, the Pasta House is an intimate dining venue open for dinner twice a week. It serves traditional Italian cuisine complemented by fine wines and ocean views.

In addition we have three bars and lounges serving refreshing tropical cocktails with our swim up bar adding delicious snacks to enjoy under the warm Caribbean sun.

We do hope that when you consider your next Caribbean vacation you return to Long Bay for your holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

710 reviews from our community

Traveler rating
    211
    281
    115
    63
    40
See reviews for
92
357
31
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 16, 2013

Stayed here many times before but sad to say this will be our LAST! Made our reservations in February specifically ask to be 3rd floor or above... Needless to say we are on 1st floor right by kiddy pool... Not good when you have kids that need quiet to sleep ask to be moved but not possible till the following day which means unpacking and packing back again!! Not to mention room was not available until 4:25 and check in was supposed to be at 3pm. I had to wait but you could not accommodate my request from 4 months ago !

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jwest0540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield Beach, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

I had an incredible time when I went to the Long Bay beach resort. I was so kindly welcomed with a rum punch and great customer service. Arriving late we were starving so we went to the restaurant 1748 for dinner and wow the food was incredible! Not only was it delicious for dinner, but breakfast and lunch were out of this world. I definatley recommend trying the roti (I had it for lunch and cant find anything compareable). I stayed in the beach front deluxe top floor and had an incredible view! My room was very large and comfortable, the patio over looked the ocean which was very peacefull and enjoyable. There were other rooms on the water call the beach front cabanas which were very similar to my room but were raised up and had hammocks hanging underneath the rooms. I thought that was really cool. I had a chance to see a wedding on the beach which was beautiful. The set up was really nice with palms forming the isle for the bride, the weather turned out perfect and the wedding party had great pictures. I loved the pool there, the pool was large enough to swim laps and also goof off on the slide and enjoy a drink at the swim up bar. The bartenders were accommodating to my request of popular local drinks which were very tasty. I would love to go back and stay there again!

Room Tip: I recommend the beach front deluxe, very spacious, and great views!
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kiersten k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 8, 2013 via mobile

If you are looking to chillax, then Long Bay Beach Resort & Villas is your spot! The timeshare units have all the basics, but the real joy comes from being right on the beach. My downstairs unit had a patio which emptied right onto the beach where lounge chairs existed to just sun and fun. So of you want to be lost from civilization, then Long Bay is your spot! The on property eating options are limited (only 2 restaurants open on different nights), so plan on driving or cabbing to various spots.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BklynUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 7, 2013

Not sure where to begin. Checked in and paid for a King room, got a Twin room, first problem. The hotel moved me after much ado about a room I confirmed. Then I went to place my jewelry in the safe, and there was no lock on the safe. Called down to reception and they said it was $15 USD for a lock for the safe? WTH?? No, I don't want to pay for something that is supposed to be provided. That was my downfall. When I checked out and got home, I found that I was missing a gold necklace. I called and of course they didn't find it! It was there and now it's gone!
Secondly, the restaurant closed the Tuesday following Memorial Day, so there is only one restaurant in a dark, dank corner of the hotel. SInce the restaurant facing is closed, there is no beach service. Who wants to stay in a beachfront hotel with no beach service?
The positives, is the front desk people were nice enough, and the rooms are sufficient, but if you go, keep your valuables locked in your suitcase.

Room Tip: Book a beach front room or a pool view room, otherwise you will have to climb a steep hill to get to...
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this review, June 10, 2013
Dear Valued Guests,

Thank you for your comments about your recent stay with us at Long Bay. We value our guests' feedback as a way to continuously improve our service, accommodations and facilities.

We are sorry that you were upset with the $15.00 charge for the safe deposit lock. We make sure the policy with reference to guest possessions is clearly stated on guest registration cards (competed upon check-in) which includes information about the $15.00 fee.

Long Bay Resort & Villas has two restaurants and three bars. With the goal of maintaining our resort so that our facilities are safe, spotless and attractive, we closed one of our restaurants for three days for a small renovation and informed all guests of this upon check-in, had several advisories posted around the resort and provided alternate venues around the resort where meals would be served. And, we are happy to state that we have a new beautiful awning gracing our 1748 restaurant.

Our staff is highly professional, diligent and gracious. We have a long tradition of being a very safe and well monitored property. We rarely, if ever, have had any allegations of theft. The vast majority of our guests enjoy every aspect of our resort...from the accommodations, the beautiful beach location, our restaurants and, we host many of our guests year after year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

We stayed in a beach front deluxe on the top floor - amazing views - top floor recommended as view is better and cathedral ceiling gives a sense of space. Friends had a beach front cabana and our room had just as good a view and was almost twice the size, in fact, they came to our room to sit on the balcony as ours was larger and we had two extra chairs. Non-beach front rooms will require an up hill climb. Note that beach front room has refrigerator and coffee maker (I think all the rooms do) plus real coffee mugs and some plates and utensils as well (although there is no cooking facility).

Beach front deluxe is steps away from the gorgeous beach where chairs are provided. You will want to bring water shoes, however, as the edge of the water line is rather rocky and you have to walk a bit to get to deeper water.

We were there off season so resort was fairly empty - we pretty much had both the beach and pool to ourselves. Food at the restaurant was terrific as was the service - you are at sea level and only about 20 feet from the water - gorgeous spot! Prices for dinner were very good - $30 included soup, salad, entrée and dessert, but breakfast was pricey. Try to get the "breakfast included" plan - we did and were thankful since breakfast was $40 before tip. Note, best hollandaise sauce I have ever had!

Although the facility is older, it is very well maintained. Service was very good in general and exceptional at the restaurant. Rent a car if you want to see the island, but you really have no reason to leave! And don't forget the bug spray - no see ums are in attendance during the evening.

Room Tip: Beach front 2nd floor deluxe rooms are the way to go!
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank beantowngirl10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 3, 2013

Long Bay is a great location on the water in a more pristine area of Tortola. Absolutely rent a car (you can do it on-site) because you have to take a cab everywhere and it gets very expensive. There is one walkable restaurant down the road (if you climb take steep hills) and you could even walk further down to the infamous Bomba Shack.

Sand fleas are definitely present, you will get bitten by all kinds of things if you don't wear bug spray. The rooms are clean and tolerable- the beds are a bit old and uncomfortable but all in all the room is comfortable.

Room Tip: Make sure you get a top floor if you are staying on the beach- better views.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CaribbeanQueen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Tortola
0.4 mi away
Sebastian's on the Beach
Sebastian's on the Beach
#2 of 13 in Road Town
4.0 of 5 bubbles 385 reviews
1.1 mi away
Fort Recovery Beachfront Villa & Suites Hotel
1.0 mi away
Frenchmans
Frenchmans
#1 of 2 in West End
5.0 of 5 bubbles 360 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Peter Island Resort and Spa
Peter Island Resort and Spa
#1 of 1 in Peter Island
4.5 of 5 bubbles 930 reviews
11.8 mi away
Scrub Island Resort, Spa & Marina, Autograph Collection
8.6 mi away
Gallows Point Resort
Gallows Point Resort
#1 of 5 in Cruz Bay
4.5 of 5 bubbles 826 reviews
Show Prices
Show Prices
Show Prices

Been to Long Bay Beach Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Long Bay Beach Club

Property: Long Bay Beach Club
Address: PO Box 433, BVI, Tortola (Formerly Long Bay Beach Resort & Villas)
Phone Number:
Location: Caribbean > British Virgin Islands > Tortola
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Tortola
#7 On the Beach Hotel in Tortola
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Long Bay Beach Club 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located on one of the most beautiful, mile-long stretches of white sand beach in the Caribbean, Long Bay Beach Club is truly the gem of the British Virgin Islands. Guests enjoy terrific accommodations including Beachfront Rooms and Suites. The resort amenities include the historic beachfront 1748 Restaurant & Bar, tennis, amazing beach and much more. Fantastic location on Tortola's much sought after West End, just minutes from Soper's Hole Marina. Popular excursions include sailing, diving, sightseeing, and shopping. Great restaurants, bars, and nightlife nearby. Perfect for couples, friends, and families. Also ideal for those seeking a land / sea vacation that includes sailing and hotel stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your Long Bay Beach Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Long Bay Beach Resort & Villas Hotel Tortola
Long Bay Beach Resort And Villas
Long Bay Beach Hotel
Long Bay Beach Resort Villas Tortola
Long Bay Resort Tortola
Long Bay Beach Club Tortola, British Virgin Islands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing