So it has been a while since I been to Rancho, and after living on the island for 5 years, the experience keeps getting worse and worse. I recently visited again and as I entered the restaurant the nightmare began. I stood at the entrance and all 3 of the waiters stood watching me from the bar until the supervisor came over, walked past me without a greeting and told "me find a seat anywhere you want and we'll find you." So took a seat at the back only to be SWARMED with mosquitos!
When the waitress arrived to present the menus, i noticed the menu was almost cut in half and my favorite plate was no longer there.
So I placed my order, asked what sauces do I get with my steak.. off the bat she told me the sauces are $3 dollars extra... Since when?!
So i asked ok,,, do I still get a side salad with my side dish for a meal that is costing me $64?.. She said not anymore.... Ordered 2 sprites... got 1 can shared between two glasses, and that cost me $4 when a can of sprite cost $1 in the shop just on the next side of the street.
Then after the supervisor saw me question the waitress, he asked her what was wrong or about my complaint,,, he simply shook his head and had an "they are stupid forget about them" type of facial expression..
The steak tasted excellent I must say...
But for the price and service, it totally is not worth it... Sorry Rancho you used to be my favorite,, but not anymore..
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