Stopped at Diamonds International in Phillipsburg to purchase a chain for my stingray pendant. The sales lady was friendly and helpful. She found just what I wanted. Unfortunately, she accidentally dropped by pendant when switching the chain. My $500.00 Valentine's Day present - broken. Shattered. I was devastated. The store manager, Ramish, could care less. Not his problem. Didn't want to give his name. No apologize. Not his responsibility. No phone number. No email. Just a nasty soul. I will never shop at Diamonds International again. Upon returning home and talking to friends - I guess they've had similar unpleasant experiences at Diamonds International. Wish I would have known before.
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