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Great Bay Beach Resort, Casino & Spa
Ranked #3 of 12 Hotels in Philipsburg
Certificate of Excellence
Reviewed November 29, 2013

We stayed for a week at the all inclusive Sonesta Resort in November, 2013. The view of the Carribean Sea was spectacular. The resort was very clean. There were staff constantly keeping the floors clean of dirt and sand. Our hotel room was very clean everyday. The food was delicious in all of the restaurants. The Italian Restaurant had delicious food. We ate there 2 times and hoped that the menu could have changed. The poolside bar was great and the pools real clean. The staff were friendly and could not do enough. Micheal and Denroy were great entertainment coordinators. Vicky and the staff at the front desk were always accomodating even when it was busy. Taro, Veronica, Ashina and all of the staff were very courteous and helpful. We got to know Innocent, in maintenance, who was friendly. Corbin, much luck to you and keep your positive attitude! Thank you for a great memorable vacation. Mike & Rita

  • Stayed: November 2013, traveled as a couple
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2  Thank 1960MichaelF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded December 4, 2013

Dear Guests,

Thank you for taking the time to post a review on your vacation experience at the Sonesta Great Bay Beach Resort & Casino. We value and appreciate all of your comments and truly look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,529 - 2,535 of 4,331 reviews

Reviewed November 29, 2013

This was our first time at Sonesta Great Bay and definately not the last, had an amazing time the staff are very friendly and always greet you with a smile!!!!!!! special shout out to Germaine who sang to me on our last night which karoke nigh, she sang Maria Maria... will never forget it, and also to Denroy who always took the time to say hi and made sure we enjoying our stay and to my little Kim, and the rest of the crew.
the food was great especially at the italian restaurant. beach & pool amazing. the resort near philisburg walking distance. room was very clean and confortable, stayed on the 7th floor ocien view and always enjoyed looking at how many cruise ships would port for the day. i slept with the curtains opened to see the beautiful ocean when i would wake up. hope to see you soon!!!!!!

Room Tip: stay on the 7th floor ocien view
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  • Stayed: November 2013, traveled as a couple
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2  Thank maria b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded December 4, 2013

Dear Guests,

Thank you for taking the time to post a review on your stay at the Sonesta Great Bay Beach Resort & Casino. We are glad that we made your stay a memorable one and it being your first, you admit it definitely won't be your last. We appreciate all of your comments and look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

This was our second visit to the Great Bay. We loved it so much the first time a second visit was a must. Edrick greeted us with a smile and a warm welcome. We were thrilled that he remembered us from last years visit.
Karl Bourne, the most amazing manager, was there with open arms to welcome us on our arrival. We immediately noticed the updated décor in the lobby. Vicky set us up with our rooms and a cold towel, greatly appreciated.
The staff at the pool bar was exceptional. Claudine, Kim, Michael, Maritza and Sheldon made us feel like royalty…thanks for the Caesars.
Props to Denroy….you are the best!!! We will see you in November for another round of flip cup.
Jonathan’s smile and positive attitude helped us start each on the right note. The pizza and burgers were amazing, we had poolside service.
This review could go on for days…we love the Sonesta Great Bay . The view is priceless, the pool is amazing but it is the staff made the experience unforgettable.

Room Tip: Make sure you get an ocean view room...floor number doesn't matter.
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  • Stayed: November 2013, traveled with friends
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3  Thank katamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded November 29, 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We truly appreciate all of your positive comments toward the resort and staff, and are glad that you had a wonderful stay. We look forward to welcoming you back next November.

Alejandra Lynch
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

This was my 2nd visit to the island of St. Maartan and 2nd time staying at Sonesta Great Bay. My husband and I had a fantastic time again and that is the reason why we keep wanting to come back!!. Rooms are clean, views are phenomenal and the food was delicious...lots of variety, including pizza which was yummy!! This is a relaxing & laid back resort with the friendliest staff you will ever meet. My husband and I would like to thank "Animators" Michael, Chantal, David & Edwin they made our vacation so much fun and extra special. They went above and beyond and we are truly humbled to have met them and call them our friends for life. We will definitely be returning back...and not just for the shopping!!

Room Tip: ask for an ocean view room on a higher floor, view is breathe taking.
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  • Stayed: November 2013, traveled as a couple
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2  Thank smk0905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded November 29, 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We truly appreciate your all of your comments and look forward to welcoming you, our friends, back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

A revamped facility and greater attention to service was apparent this year. The rooms are comfortable and clean but could use some artwork. Food and drink very good and plentiful. Two great bartenders are Jose and Michael B who work the main bar in the evenings. Personality and expertise too. In the Dining room Geneva and Florita always are quick with a smile and service. We enjoy the location close to town and a short drive to secluded French beaches.

Room Tip: A Miramar Ocean Front room is in the "apartment side" which are worth the additional cost...
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  • Stayed: November 2013, traveled as a couple
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2  Thank jricethomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded November 29, 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We appreciate all of your comments and look forward to welcoming you back in the near future.

Kind regards

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

We just returned from St Maarten on November 14th after a one week holiday. The hotel was excellent after a few minor hiccups at check in. We had an island view room and were very happy with it as we don't spend much time in it. It was very clean, and had a really comfortable king size bed. The food was great, even the buffet. The pizza was excellent and the Italian A la carte was delicious . Staff were very eager to please, and always had a smile for you. The beach is fantastic if you like to go for long walks, but the ocean gets deep very quickly, not great for kids. The pools are a bit on the small side,but there are 3 so it wasn't a problem. If you get the chance a visit to Penel Island is well worth it, lots of fun!! We also went over to the Maho Beach Sonesta, and it was very nice, but a real small beachfront. The noise from the planes and the fumes are horrendous , but it is only occasionally and I suppose you could get used to it. I much preferred the Great Bay and would return in a heartbeat. The only suggestion I could make would be to get a couple more Cappuccino machines. There is only one at the bar outside the buffet restaurant and they are usually so busy serving drinks it seems to be an intrusion to make a coffee. Other than that can't wait to go back, great island!!! Great entertainment after dinner by the pool.

Room Tip: We were on the seventh floor and it was great, very quiet!
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  • Stayed: November 2013, traveled as a couple
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1  Thank Sheilphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded November 29, 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We value and appreciate all of your comments. We are happy that you chose us as your vacation destination and look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

We just returned from a one week vacation from this hotel and we truly enjoyed our stay. Our stay was perfect from the time we got their till the day we left. The rooms were clean and well looked after. Food was very good and a good selection. Pizza was amazing thanks to Giovanni and Andy. Also enjoyed the daily water aerobics with Michael and Denroy, they both made it enjoyable. We also had great drinks made by Michael at restaurant bar and Claudine at the pool bar(made great ceasars!!!) Jonathan was also a great host he always made sure we were looked after. I would definitely return as we loved the location and the close walk to downtown Phillipsburg. We also did a day trip to Anguilla and we totally enjoyed it. The local bus and ferry were a breeze with a little help from locals we had no problems. Overall I would say this is a great place to come to and relax and enjoy the warm hospitality of the island the people are tremendous. Also a big thank you to our security guard Ella who watched out for us while we ran up a hill for exercise after our dinner one night. She was always smiling and advised us how to get around safely. We really appreciated it. That shows you how pleasant all staff were.

Room Tip: Would recommend oceanview we were on 5th floor view was great!!
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  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Penny060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded November 29, 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. You took the time to acknowledge our staff and they are extremeley grateful for this. We truly appreciate all of your comments and look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Great Bay Beach Resort, Casino & Spa

Address: 19 Little Bay Road, Philipsburg, St Martin / St Maarten
Phone Number:
Location: Caribbean > St Martin / St Maarten > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 Family Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
Price Range: $329 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Official Description (provided by the hotel):
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 
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Also Known As:
Sonesta Great Bay Beach Resort And Casino
Sonesta Great Bay Beach Hotel Philipsburg
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Great Bay Beach Resort, Casino & Spa St Martin / St Maarten/Philipsburg

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