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“sonesta great bay resort aug 2013”

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Great Bay Beach Resort, Casino & Spa
Ranked #3 of 12 Hotels in Philipsburg
Certificate of Excellence
Reviewed September 12, 2013

We went there is august Had a great time, The Staff was friendly and helpful, food was good, drinks were good, the pool and beach area are just beautiful ,,Loved our room and view.. The location was the best , just a short walk down the beach and your downtown!! the hotel could use some updating , but the other than that, we would definitely stay here again.. !!

Room Tip: we stayed on the bottom floor, facing ocean. what a view!!
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  • Stayed: August 2013, traveled as a couple
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6  Thank chas5457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,597 - 2,603 of 4,331 reviews

Reviewed September 10, 2013

This resort focuses on food, beverage, nicotine addiction and entertainment. I suppose in that regard they are a success. We were looking for something different. We actually enjoy taking the time to prepare our own meals when we are on vacation. It was a little difficult with a refrigerator that had trouble cooling below 60 degrees F. Maintenance attempted a repair without success. My guess is that the same fridge is still in that room and guests' food is still spoiling in it. Our biggest gripe was internet access. That was the one stipulation we insisted on when we booked the unit for two weeks and we were OK with a charge for this service. We actually connected on a couple of occasions for about 5 minutes. WiFi was a little better in the lobby if only we had brought a gas mask to deal with 2nd hand smoke. When our maid heard of our WiFi problems she immediately said, "I don't know why they put you in this room and charged you for internet since they have never had access in this room."
Parking is horrible. The final straw was having our rental car hit by an employee's car. Of course they denied it but the evidence was irrefutable. Glad I got zero deductable insurance. Much of the staff has serious attitude issues. My guess is they are not paid well. Management caters to the masses and would prefer to keep guests in an alcoholic stupor and hope they ignore the problems.
On the plus side the AC worked great. The pools were lovely. The resort is located on a beautiful bay within walking distance of the major shopping district. Our room was quiet. We enjoyed mornings on the beach before the hungover nicotine addicts stumbled out of bed. It would be a simple matter to designate an upwind area of the beach for non-smokers. The management would hear nothing of it. We enjoyed visiting other areas of St. Maarten. We barely tolerated our stay at Sonesta.

Room Tip: If internet access is important to you ask which rooms have the best connection before you pay for t...
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  • Stayed: April 2013, traveled as a couple
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1  Thank Fred J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

I stayed in Sonesta great bay and had the great chance to meet Vicky at the reception and Michael at the bar. Thanks to them, I had a superb stay! Michael will advise you the best drink you could except for your evening! Make sure you check out the karaoke night!

Room Tip: Ocean view
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  • Stayed: October 2012, traveled solo
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3  Thank Morgiane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

This was my first trip to Sonesta Great Bay and it wont be my last. Me and my mom took the trip during the week of August 22nd to the 29th. The hotel and the rooms were kept clean. The staff were always and very personable and willing to help with whatever you needed. The food and drinks were great. Denroy in animation got the guests involved in activities which made the trip more enjoyable. From Sonesta Great Bay you could walk into the nearby town of Philipsburg. Overall the hotel was one of my favourites and i'm already planning my next trip back to Sonesta Great Bay.

  • Stayed: August 2013, traveled with family
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Thank Sarah_L_19811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

This was our fourth summer in a row at the Sonesta Great Bay Resort. It is a simple but clean hotel in a beautiful location. The view is spectacular, especially from the oceanview rooms. The staff is very friendly and helpful. Special thanks to Vicky who handled a room issue for us and always greeted us with a smile. The food is good and there is always a variety of fresh vegetables, salad and fuit to choose from. The egg station at the breakfast buffet is especially good, and you can have your eggs made to order. We always sit on the beach and have never had a problem getting an umbrella or chairs. The water is warm, but it gets deep very quickly. The Dutch capital of Phillipsburg is a short walk along the beach and has excellent duty free shopping. The hotel is closing in September for renovations. We are looking forward to going back to see the new and improved Sonesta Great Bay!

  • Stayed: August 2013, traveled as a couple
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2  Thank Diane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Just returned from Great Bay Sonesta. Hotel was closing as of 8/29 for refurbishing. Everyone was moved to Sonesta Maho. It would have been nice if management had let people know ahead of time, when it was booked or on checking in. There were rumors floating around but staff were told not to say anything to guests. Tuesday cocktail party they announced closing. Very bad management regarding decision. However, the hotel was right on the beach, clean and friendly staff, as opposed to the Maho which was large and in town. Food was adequate and majority of the staff went out of their way for you. Very quiet, minimal entertainment which was fine for me. Would probably not return to this hotel as I'm sure once upgrades are made it will be out of my pricerange.

Room Tip: Upgrade to ocean front
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  • Stayed: August 2013, traveled with family
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Thank cm0884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Visited this resort middle to end of July. It may not be as fancy as some of the other big name resorts but in my opinion a far nicer real experience.Good food and drinks along with great entertainment.Denroy in animation and others that worked the bars were excellent employees. You can also walk off the property for outstanding nearby Philipsburg shops in relative safety. Something you can't do in Dominican Republic or Jamaica for example. To sum it up, its excellent value on a more upscale island at a great price. I've also seen bad reviews for Sunwing and having flown them a few times I found they are excellent.Delayed once and the pilot apologized as well as cabin crew supplied no charge drinks for the hassle with excellent service. They are no more delayed than any of the bigger airlines with large fleets I have been on many times .I would not hesitate using Sunwing to return here or any other destination.

  • Stayed: July 2013
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1  Thank B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Great Bay Beach Resort, Casino & Spa

Address: 19 Little Bay Road, Philipsburg, St Martin / St Maarten
Phone Number:
Location: Caribbean > St Martin / St Maarten > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
#3 Family Hotel in Philipsburg
Price Range: $329 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Official Description (provided by the hotel):
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 
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Also Known As:
Sonesta Great Bay Beach Resort And Casino
Sonesta Great Bay Beach Hotel Philipsburg
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Great Bay Beach Resort, Casino & Spa St Martin / St Maarten/Philipsburg

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