We were very excited about booking this hotel, upon arrival we were greeted with a skill and drink, but things went downhill from there. The room we were in wasn't what we had booked, and there were no rooms for the option we did book, so we were stuck. The front desk staff was rather rude and unhelpful. There is a slight dank odor in the halls and bathrooms. At least the view was spectacular.
The cleaning staff started at or before 8am EVERY morning, and were very loud in the halls.
Many of the other staff members were friendly and nice, but it was certainly not as it sounded or what we saw on the pictures from their website. The whole place is older looking and not as nice as we were expecting. The all-inclusive food certainly leaves room for improvement and the open drinks are very limited (example, only 3 types of beer). There is no room service or any food options after about 10-11pm and little to no night life, so we definitely explored other options.
It IS quiet and relaxing, and we met some great people who were also staying. We also took the snorkel trip and had a wonderful time.
I would not recommend straying on the beach or road from the hotel at night and early morning or really the Island as a whole.
It left much to be desired and we would probably not return to the Island. Certainly not the hotel. As I said, the good things were the other guests, the snorkel trip (and activities center), and the beach itself.
- Official Description (provided by the hotel):
- Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, Hotwire and HotelQuickly so you can book your Great Bay Beach Resort, Casino & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sonesta Great Bay Beach Resort And Casino
- Sonesta Great Bay Beach Hotel Philipsburg
- St Martin Great Bay Hotel
- Sonesta Philipsburg
- Great Bay Beach Hotel
- Philipsburg Sonesta
- St Maarten Great Bay Hotel
- Hotel Sonesta Great Bay Beach
- Great Bay Beach Resort, Casino & Spa St Martin / St Maarten/Philipsburg