Before we begin, let us tell you about us. We are a young Canadian couple who often camp out in the woods with bare minimum, so we are far from particular. All we expect from a hotel room is cleanliness. And for 96 $ US, in the off season, we were sorely disappointed.
The first room we were given, had no towels or toilet paper. That was fine, they gave us one towel and a roll of toilet paper. The problem is, it's hard to use the bathroom in the dark. They couldn't fix it so we asked to change rooms. In our new room, there was an used shower mat on the floor.
The toilet was incredibly stained and the shower drain had an obvious mystery lump, and at the end of a quick shower, we were ankle deep in questionable water. In our sheets, we found quite a bit of sand. Wasn't sure if the sheets had been cleaned from previous guests as the sheets were heavily wrinkled.
We had a full size fridge, however there was an open bottle left behind, and it was dirty as well.
We were unable to address the issues because we checked in just before five and then had supper. The hotel also lacked a sense of security, especially since it was located in a mall in the heart of Soufriere. There was only one lock on our door and it wasn't a deadbolt.
Also expect to be harassed by a few locals for money.
On a positive note, before the staff left for the day, they were very helpful with our many questions about getting around the town. We had the ocean view, but depending on the room, you can get a beautiful view of the piton and harbor, or that and corrugated roof.
Our recommendation, spend the extra few bucks and book a better hotel, and use the local bus to get to the tourist attractions, which cost between two to six ECs. Most of the locals were very friendly.
- Official Description (provided by the hotel):
- The hotel is nestled within an eclectic synergy of cultural heritage and pristine environmental collages know as Soufriere, branded as the gem of St. Lucia. The Downtown Hotel was not only designed to blend in with its natural and structural environment but also with the concept of ‘a home away home’ in mind. This concept is evident in our medley of 18 welcoming rooms, coupled with our cadre of personable employees and local people; world renowned for our hospitality. As we grew in the knowledge of you, our valued clientele, our design scheme was tailored to match your needs; have a look at your future accommodations: ... more less
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- Also Known As:
- Downtown Hotel Soufrière
- The Downtown Hotel St. Lucia/Soufriere