Jade Mountain makes me want to take back every other "excellent" review I've ever written on TripAdvisor (except Castello Banfi in Italy) because it redefines the word "excellence". There are great resorts and then there are places that offer a once-in-a-lifetime experience and Jade definitely falls into the latter category.
I should have written this review while still there to properly convey the emotions I felt at such a spectacular place, but I'll try to relive them now. I had many questions before we went, so hopefully I can answer any you may have!
*Arriving: As soon as you exit the airport, there is a Jade Mountain counter directly in front of you to assist with transportation. I've heard that the helicopter is the way to go, however I have a fear of helicopters so we took a taxi. I had heard that the drive can be rough and that is true. It's approximately an hour drive through a residential part of St. Lucia on winding roads. The drivers knows these roads well and take them quickly. I never felt unsafe, but I did feel car sick! The last 10 minutes or so are spent on the access road to Anse Chastanet & Jade Mountain. This road is a steep, bumpy ride. I was told that they chose not to pave it to limit locals or other hotel guests from trying to get up there. Makes sense to me!
*Soufrière: Jade Mountain is located in the "Soufrière" section of St. Lucia. We drove through the downtown area on our way to Jade and I was less than impressed. I was told it was safe for tourists, but it appeared a little rough around the edges. Honestly, Jade is so spectacular that I didn't see much reason to leave the property. But, if I had chosen to do some shopping, I would have probably chosen "Castries", an area that seems to cater to tourists.
*Jade Mountain room levels: At this point, you've probably read descriptions of the different room levels. As I understood it, there are 6 floors: F (Sky), A (Star), B, C, D, and E (which seemed to be a mix of Moon, Sun and Galaxy). We stayed in JA3, a "star" room. There's no point in going to Jade and getting a "sky" room (you need the pool!). With that in mind, which level you want from there depends on what you are looking for. All rooms have beautiful views of the Pitons, but some (those on the East side of the building) may look more directly on them than others. That said, those rooms don't get the best view of the Caribbean to the West. Personally, we decided we'll stay in a "sun" room the next time around. We want the additional panoramic view that comes with the "sun", but would prefer to be on the East side of the building than the West (where the higher level "galaxy" rooms are). We thought the YouTube videos people have posted of the different rooms were very helpful in deciding.
*Jade Mountain rooms: You'll never stay in a room like this anywhere. There are no words to describe, so I'll let my pictures speak for themselves!
*Jade Mountain room pool: I was REALLY curious about the pool temperature before going because I had read many reviews that the pools are very cold. I live in South Florida and keep my home pool at 89 degrees (F). The Jade pool was chilly by comparison, but certainly not too bad to enjoy! I estimate that it was probably 80 degrees (F) give or take 2 degrees for rain, sun, etc.
*Service: There is always someone there to anticipate your every need. Additionally, we're used to "island time" in the Caribbean where no one seems to be in a hurry for anything. We were pleasantly surprised that we had relatively quick service everywhere we went.
*Resort: There isn't much to do at Jade except enjoy your room! However, we took advantage of the amenities at the sister property, Anse Chastanet. It's a short walk downhill from Jade. Yes, it's steep. We were a little out of breath coming back up, but nothing unbearable. Down at Anse, you can enjoy the Beach Bar, complimentary snorkeling, complimentary paddle-boarding, beautiful beach tiki cabanas and take a short walk to the beach and ruins at Anse Mamin.
*Dining: We never ate at the restaurants at Anse Chastanet, because Jade Mountain Club was so wonderful! Only guests of Jade can enjoy Jade Mountain Club so we wanted to take advantage of that exclusive privilege. Dinner is a 4-course menu that changes nightly. My husband & I have eaten at some of the top restaurants in the world and thoroughly enjoyed the food here.
I'm sure I'm forgetting a million details, but bottom line is that Jade is a trip of a lifetime. I can't imagine why anyone would give it less than an "excellent" rating on TripAdvisor. I encourage everyone to go and see it for themselves!
- Official Description (provided by the hotel):
- Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more less
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- Also Known As:
- Jade Mountain Hotel
- Hotel Jade Mountain
- Jade Mountain St Lucia
- Jade Mountain Resort St. Lucia/Soufriere