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“Exotic Getaway” 5 of 5 bubbles
Review of Crystals

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Crystals
Ranked #8 of 11 Hotels in Soufriere
Certificate of Excellence
Mount Joy, Pennsylvania
Level Contributor
111 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Exotic Getaway”
5 of 5 bubbles Reviewed June 11, 2012

My husband and I stayed at Crystals for the second week of our honeymoon, June 3-8 2012. First off, those who say if you enjoy an all-inclusive you won't like Crystals are mistaken - we spent our first week in St Lucia at Almond Bay Resort, and loved Crystals just the same. They are two very different experiences, but certainly not exclusive of each other.

We had to check out of our first hotel by 10am on June 3 (a Sunday), so we had contacted Monica in advance about dropping off our bags before the 3pm checkin time, and this was not a problem. She arranged a taxi for us from Gros Islet down to Soufriere, we dropped off our bags in an office, then got a taxi to Fond Doux for the afternoon. When we returned around 4, our room was ready for us to settle in.

The pictures of Calabash speak for themselves. My husband didn't believe we were really getting what we saw on the website, and was pleasantly surprised (I had faith in Crystals all along!) The pool was beautiful, the cottage was even better than pictured, and the views out the back deck have to be seen in person to truly appreciate.

Breakfast was served every morning between 8:30 and 9:00 am; brought to our door. Every day had a basket of bread (several kinds), two large pancakes topped with coconut, and a plate of fresh fruit. Some days also included cooked plaintains or other dishes.

Dinners and happy hours in the treehouse bar were wonderful as well. Everyone we met was so nice, and fascinating to talk to. We really enjoyed all of their company. The food was delicious, and the drinks were good quality, and very strong (though you couldn't taste it!). Made for an interesting walk back to our cottage some nights.

Our only regret was that we did not rent a car while at Crystals, although since we had planned for not having one it wasn't too much trouble. If we were to go back we would definitely rent one, though it's certainly possible to enjoy yourself without one. Monica can call a taxi for you, and while pricier than one might expect in the states, they always arrived quickly, drove safely, and gave us a chance to meet some friendly people. A taxi to Fond Doux or Anse Chastenet was $50 round trip; Hummingbird Beach was $30 round trip at day, $40 round trip at night (USD). Taxis to Gros Islet or the Hewannora Airport are $75 each way.

The only "problem" (and I say this lightly) we had were finding little frogs and a few bugs in our bathroom. The Calabash bathroom is actually downstairs from the cottage, and we think they may have been coming in through the drain at night. They were only about an inch tall each, but made noise at night so we scooped them out the window. The beetles we found were a little bigger and scarier, but I was generally too relaxed to care. Please note that at no point did we think the critters came in because anything was unclean or uncared for, we figured it just comes with the territory in such an environment. If Crystals could do something to change this it would be great, but if not, I don't think it would stop us from coming back. Also, a door on the bathroom instead of a curtain would have afforded a little more privacy, but again, not a big deal.

All in all, Monica, Martin, and their friends made this a memorable trip to Saint Lucia, and we look forward to an anniversary trip down the road to enjoy their company (and rum punch and champagne!) once again :)

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank SunKissedKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles3, Owner at Crystals, responded to this review, June 14, 2012
HI Guys, so sweet of you

I thank you for your glowing review of our property I so appreciate the time to send one in with photos.
Your cottage the Calabash is I have to say the one most requested for honeymooners,being a tree house yes it is rather jungle like so one might get the odd uninvited Guest , including my rather over friendly dog called storm at least Storm will leave when asked.

Breakfast, we do try to make the start of the day a good one so like to make sure breakfast is special so with a mixture of fresh fruits home made breads and pastries and free range eggs, one must find something to eat appealing .

I am pleased you enjoyed our dinners or rather as we like to call them"event evenings" as you know we start off with cocktails then dinner our special 4 course menu followed by music and if the crowd is willing dancing.

As you know here we are constantly trying to improve our property so value any feedback so we are elated when past Guests send in positive feedback thank you kindly

Blessings to you both and I hope one day you will return back to Crystals.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 12, 2012

We had to become Trip Advisor members to share what a wonderful time we had at Crystals. We stayed in the Papaya villa, which was undoubtedly the most amazing accomodations we have ever been priviliged enough to enjoy. Monica and Martin (owners) are quite the couple and truly care about their guests' experiences. Happy hour was not to be missed and be sure to attend any dinners they have in their treehouse restaurant. Their special blend of rum punch and Martin's music playing made for an oustanding 1st night on the island. The resort is run completely on rain water, so we were able to drink the faucet water which saved on plastic bottles and money. We ordered massages from Andia who works with Kendall (At The Wellness & Rejuvenating Farm) from the brochure in the room and had the massages on the front deck in our room. Often we just enjoyed the view with Storm their friendly little dog. Mornings consisted of complimentary breakfasts of fruit, eggs, coconut pancakes, bread, jam, chocolate cake (varies by season) delivered to our room. Then like clockwork the singing pool cleaner would swing through and make sure the pool was spotless. This place has the best view of the Pitons on the island. If you enjoy places that are a little off the beaten path and have that smaller, intimate feel, this is the place for you. Felt like friends instead of tourists. Definitely 5 stars!

Room Tip: We didn't see the other rooms, but nothing would convince us to not stay in the Papaya again.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Gina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles3, Owner at Crystals, responded to this review, May 16, 2012
Hi My Darlings and what a wonderful review you sent in , thank you so kind and believe me to have you here the pleasure was all ours.
At Long last Martin has finished the hand carved furniture for the new section of the bar I have to say the long wait was worth it .
Mangos all round at the moment so great in the rum punch, in fact perhaps more than good as no one wants to leave the bar, ha ha.
Well I hope you Guys will come back and visit us again soon
you both take care
Blessings
Monica & Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sheffield
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 27, 2012

If you love the marriot - type beach resorts, please go elsewhere. If you crave absolute breathtaking beauty in a natural, laid-back atmosphere, this is your place. Martin and Monica were tireless in their efforts to please and organize excusions and dinners and cars, etc. We especially enjoyed our rainforest escort, Kendall, who was THE best guide for a wonderful hike!
I only hope I can someday return...a most memorable stay.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank storky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles3, Owner at Crystals, responded to this review, April 28, 2012
Thank you for your kind and very positive review and I am happy you enjoyed your stay with us here at Crystals.
I have to say Kendal who has worked at Crystals for quite a while doing yoga and wellness health just expanded into doing special tours to include parts of the island no standard tour would go , keeping up with Crystals to make one get the true feel of our beautiful St Lucia
I do hope one day you will come back and visit us again soon..
Blessing to you both
Martin & Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugby
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 25, 2012

This is my second trip to Crystals. All I can say is- it is even better than I remembered.
Monica and Martin are the most wonderful hosts and try so hard to make sure everyone who stays has a great time. The Treetop bar has expanded and is a wonderful place to nature watch in the day and sip Champagne cocktails at night.

The whole place has a relaxing atmosphere.Hours can pass while you stare at the ever changing sky around the Pitons. It is also a great location if you want to explore the island of St. Lucia. Monica and Martin have a wide knowledge of the best places to visit and when.

Crystals really is like a secret Hideaway in the trees. I met some great couples from England, Canada, America and Switzerland. While I was there we were treated to a fantastic evening of Stand up comedy and violin playing by the talented guests who were staying there. A wonderful time was had by all helped along by the generous hosts refilling our glasses!

Crystals is a place where you really can refresh your spirit, relax and enoy every moment.

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank redhouse_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 22, 2012

This s a great place to stay if your looking for something beautiful and out of the ordinary! My sister and our boyfriends went together and loved the set up! It can get a little cold at night so ask for more blankets and sheets if your sensitive to that ,as i was and the sheets are very thin. Also as it is an open format up in the treetops so it can get a little dusty but otherwise its a great place to stay. The view is absolutely stunning and Monica and Martin are fun and gracious hosts!! Love their little family of animals as well :)

  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank GrassDoesntGrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
osprey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 19, 2012

If you enjoy island vacations ... You owe it to yourself to visit St.Lucia. This exquisite gem in the rainforest is beyond special. Martin and Monica Charles owners of Crystals make you feel relaxed and carefree. We were not surprised to meet several other guests over gourmet dinners that had moved from the large hotels on the other end of the island to experience the beauty and tranquility of this magical setting.

Room Tip: Each suite is exquisite. Can't go wrong
See more room tips
  • Stayed May 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank osprey650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 17, 2012

Staying up on the hill overlooking Soufriere was a wonderful honeymoon experience. Monica (co-owner with her husband Martin) suggested renting a Jeep and she is certainly right! You can't really walk down into town nor to any of the nearby attractions, but with a jeep (not a car, the road leading up to Crystals is a wreck since the hurricane) everything is within 15 minutes of you.
They look after you quite well, booking reservations, giving you advice and throwing wonderful cocktail parties with home-made music and rum punch. We stayed in the Sugar Cane cottage and the only things we could be critical of were (a) no fixed grill on the BBQ outside (although there are grill trays) (b) the mosquito net doesn't fit perfectly around the bedposts (but well enough to protect you) and (c) we only stayed 1 week (and longer would have been better).
People should know Crystals uses rainwater as their primary source and trucks extra water up each morning, but the water is fine to drink and despite the occasional low water pressure from the kitchen sink, showers are never affected.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystals

Property: Crystals
Address: Columbette, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Romantic Hotel in Soufriere
#6 Spa Hotel in Soufriere
#8 Family Hotel in Soufriere
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Very romantic,elegant luxury air conditioned Villas,all with private pools, magical views of the Pitons and Ocean. close to the beach and all attractions. Tree top Bar and restaurant on property, spa treatments available Reception, tours trips, Boutique on property ... more   less 
Also Known As:
Crystals Hotel Soufrière
Crystals St. Lucia/Soufriere

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