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“A special destination”

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Boucan by Hotel Chocolat
Ranked #8 of 11 Hotels in Soufriere
Certificate of Excellence
Reviewed October 14, 2013

The food, accommodation and views are wonderful, but it's the people that make or break a holiday and Hotel Chocolat has a wonderful bunch of people who seem determined to make a positive effect on your experience without getting in the way.

We were met at the airport, on time and were provided with refreshing towels and chilled drinks for the journey, and were checked in and made to feel very welcome whilst our bags were delivered to our room.

Anything that we arranged was done efficiently, transport was on time and the drivers careful and courteous, and enthusiastic about their island and the hotel.

Hotel Chocolat isn't a cheap holiday but we felt that the price of everything was fair, and appeared competitive with the other establishments that we visited. Overall we enjoyed our stay, we will go back but will ensure we avoid the rainy season next time.

Stayed: October 2013, traveled as a couple
Thank Andrew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded October 28, 2013

'Its the people who make or break a holiday....' - we absolutely agree with you and thanks for all the nice comments. Inspires us to keep trying to improve every day.

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369 - 375 of 508 reviews

Reviewed September 24, 2013

Stayed here for our last two nights of our stay on St Lucia, wished it was longer. On arrival we were upgraded to a Luxe Lodge, the room was superb and the view of the Pitons was great. The bathroom was nice and big and the Rainforest shower was out of this world define telly showered longer than I normally would have. The bed was comfortable the mosquito netting worked well no bites while we were in bed.

Staff were really nice friendly and informative as was our experience on the tree to bar experience with Cuthbert who is so knowledgeable about the estate and cocoa we loved this and the Bar of chocolate we made after.

The infusion of chocolate into food does sound a bit strange but when you taste it is so nice a little bit of heaven in your mouth I had Duck with Orange and Chocolat sauce on the first night it was the best I have ever tasted the afters were to die for, ask my wife she knows. Great food.

The Infinity pool downstairs was very nice had a couple of swims in there but a bit small but nice.
I have to mention Judy here Brother and her Mum who were so nice to us the day we arrived.

We will be visiting again but for a longer stay next time two days was not enough time.

Room Tip: Choose a luxe Lodge the views are magnificent.
See more room tips
  • Stayed: September 2013, traveled as a couple
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1  Thank thrombo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded October 28, 2013

Thanks for mentioning the fabulous Piton view and for all your other comments, very appreciated.

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Reviewed September 8, 2013 via mobile

We ate twice during our honeymoon here. The food was delicious, all made with cocoa and somehow it all works from the cocoa butter to the cocoa flavoured main dishes. Interesting concept and definitely worth a trip.

  • Stayed: August 2013
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1  Thank Corinnauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded October 28, 2013

The concept is indeed original and we have had such fun creating and evolving it. Man and cocoa have known each other for 3000 years, but it was only in the last 500 that the relationship was only sweet. We have turned the clock back to reinvent cocoa as a savoury ingredient with a contemporary light touch. Glad you enjoyed and thanks for the support.

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Reviewed September 2, 2013

We chose Hotel Chocolat based on the prior reviews and were not disappointed! We thoroughly enjoyed our stay and were sad to leave after 5 beautiful days there! Whilst there, my fiancé proposed to me and the staff at Hotel Chocolat went the extra mile to help him prepare everything. Judy, the director, even upgraded us to the Luxe Lodge for the 2 nights after we got engaged. We are truly grateful for all that they did to make our stay memorable!

Hotel:
The hotel is set in a cocoa plantation, away from the beach and higher up on the hill. This meant that we got a great view of Petit Piton in the day and a very cool breeze at night. We felt extremely welcomed from the moment we arrived and got a great feel of St Lucian hospitality from everyone at the hotel.

Staff:
The directors, Judy and her husband, were extremely professional and went out of their way to accomodate our requests. The staff were all so friendly and genuine, and made us feel right at home in Hotel Chocolat! They were attentive but not intrusive, and always ready to help with a smile. When we were there, the hotel was not at full occupancy and we were able to get to know some of the staff better. Through our conversations, they were really open to sharing about their lives and wanted to learn more about ours as well. However, at times when we wanted more privacy, the staff knew to give us more space.

Room:
We stayed in both the regular Lodge and the Luxe Lodge, for 2 nights each. Both rooms were great, with the Luxe Lodge being larger and newer. As has been mentioned in previous reviews, the wifi signal is really weak in the Luxe Lodge. This was a pity as we would have loved to lounge in the balcony of the Luxe Lodge and surf the internet at the same time. Then again, it was no big deal as we were really there to disconnect with the world. The complimentary rum punch, cookies and chocolate was a delight to have and we usually had it for a bit of afternoon tea between meals.

The rooms had a colonial vibe to them. A stronger fan would have been nice as it did get stuffy at times. Also, insect repellent for the rooms would be a nice addition. Otherwise, we loved the rooms and the mosquito net used was extremely effective.

Food:
The food at Boucan Restaurant was fantastic! We couldn't fault it, although we would have appreciated having more St Lucian fare on the menu though. We spoke to one of the staff about that and they offered to set aside some of the staff's dinner for us the next day. It was really delicious as well, and well worth the try!

  • Stayed: April 2013, traveled as a couple
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1  Thank Esther_gkj11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded September 8, 2013

Such a detailed and delightful review, thanks indeed.
We were honored to play a part in this momentous stage in your life together and wish you much happiness.

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Reviewed August 26, 2013

Our honeymoon was a Caribbean adventure, spanning four islands and almost a month of travel. We stayed at two hotels in Soufreire, St Lucia- Hotel Chocolat & Sugar Beach. Of all of our travels, Boucan by Hotel Chocolat was by far the nicest hotel and our best stay. The food was magical, the views were breathtaking, the eco-lodge aspect was something I could respect and the service of the staff was impeccable. You don't need more than 3-4 nights here and definitely take the two chocolate tours, tree to bean & bean to bar. If you want to go to the beach while staying here they offer a shuttle, they also have boat trips around the island and various other day activities. The infinity pool was the perfect size and always the perfect temperature. My only complaint, it is located in the rainforest so nature is loud at night. I solved this by napping every day around 3pm since I dislike ear plugs.

  • Stayed: August 2013, traveled as a couple
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1  Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded September 8, 2013

So pleased that you rated us top in your Caribbean honeymoon adventure and that you noticed so many of the things we consider to be important too – thank you!

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Reviewed August 23, 2013 via mobile

If the title doesn't do it justice, than let me just explain how amazing this place is! We came here to eat at the restaurant and we had never had a better meal, ever!!!! Every part of dinner was unreal and perfection!!!! This is a great date night place or a place to go for romance and a perfect meal.

  • Stayed: July 2013
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1  Thank Ashley0323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded August 26, 2013

Giving our guests an amazing and unique experience is what we are about, so delighted we hit the spot for you!

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Reviewed August 15, 2013

Stayed here in March and had a great time. The couple that run the hotel are lovely people and really looked after us during our stay even taking a group of us across the island by their speed boat so we could see a different part of the island.
The chocolate does get a bit much after a couple of days - but you can ask for items without cocoa!
Note that the rooms are open plan and there are slates in the floor so we had a few large bugs/lizards in our room which was interesting...!

  • Stayed: March 2013, traveled with friends
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1  Thank MissLondon1884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this reviewResponded August 19, 2013

We agree - our hotel boat Boucanier 1 (soon to be joined by our new boat Boucanier 2) is a fabulous way to spend a day by the sea.

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Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Soufriere
#6 Romantic Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Price Range: $326 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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