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“Amazing view”

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Boucan by Hotel Chocolat
Ranked #7 of 11 Hotels in Soufriere
Certificate of Excellence
Reviewed August 20, 2012

Small (14 rooms), chic & contemporary hotel that has benn finished to the highest standard. The build quality, fixture & fittings are beautifull with many lovely & funky finishing touches to the place, in the room complimentry bottle of rum punch, nuts and cholcolate in little kiln jars, Ren bathroom products, fluffy towels, lovely sheets, welcome coctail upon arrival. Restaurant/bar is open air, with an amazing view of the Pitons. Food was excellant and the presentation amazing, but I wonder if staying there for more than a couple of nights or so, if you would begin to tire of cocoa nibbs in all the food? Small but beautiful infinity pool downstairs which is very relaxing and again has the view of the Piton. Rooms are dotted around the small gardens/rain forest, and are wooden 'chalet' type buildings. Room was of a good size, but felt a little enclosed as they were quite dark, due to wooden shutters for windows, and hence no views. Large bathroom, but toilet was in the bathroom, and not separated off. Shower is an indoor/outdoor rain shower, but as open air, in the evenings with the lights on, attracted mosquitos. The same thing also, with the window shutters, as even if closed still plenty of gaps for the mozzies to get in, and gaps in the floorboards too for them...This was my only and biggest complaint, and was seriously worried i would get eaten to death by them, you have to sleep under a mosquito net, and as only a fan (no air con) it was very hot in the room, day or night. I like the idea of 'close to nature' and the sound of the frogs at night was lovely, but given that there will always be mosquitos in the Caribbean I found it quite strange they have gone down this route with so many access points for the little critters!
Also, skip going to Jalouise Plantation beach, they make you stay at the very far end on an unattractive bit of beach away from their guests, and make you feel like a 3rd class citizen! Do like we did and combine it as a 2 centre holiday, great for a couple of nights to explore the beautifull rain forest. Stunning views, lovely hotel and attentive staff.

  • Stayed: August 2012, traveled with friends
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1  Thank 44travelguru44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this reviewResponded September 4, 2012

Thanks for your lovely and very detailed review. You raise a few questions which we would like to reply to.
- Do guests become weary of our menu after a few days? Certainly doesn’t seem to be the case, helped by the fact that the cacao element is achieved subtly and differently with each of our dishes
- Mosquitos? They are in the tropics and the best way to ensure a good night’s sleep is with a good mosquito net around your bed. Ours are custom made and engineered in obsessive detail to fit around our large 4 poster beds.
- Beach? We have our hotel powerboat and recommend this as the best way of experiencing the amazing seascapes around us, visiting secluded local beaches, looking for dolphins and enjoying the offshore breezes.

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423 - 429 of 488 reviews

Reviewed August 19, 2012

Now, we didn't stay here, but we came to do the 'tree to bar' experience. Basically you have a tour of some of the cocoa plantation and the nursery, then actually make a bar of chocolate with your own hands :-). Tour guide excellent, fascinating experience, making chocolate fun, views of Pitons to die for. Not busy as its low season. They allowed us to use pool. We had breakfast and lunch either side of the tour and OMG wow. Very good food, all with a cocoa twist :-)

The hotel itself looks awesome too. Only opened 18m ago.

They seem to invest a lot in the community too

Must go see

  • Stayed: August 2012, traveled as a couple
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2  Thank Marmafluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this reviewResponded September 4, 2012

The ‘Tree to Bar’ is our signature experience, taking you from cocoa groves to cocoa beans to making your own chocolate, with lunch in between. It is very popular so best book ahead.

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Reviewed July 28, 2012

We went on the two chocolate tours tree to bean and bean to bar. My wife, and two children aged 3 and 7 took part. They are all fans of the brand in the uk and the thought of local tasting was appealing.
The tree to bean was conducted by Cuthbert who has so much passion and is a credit to the organisation. We planted a plant and can come back and see it growing in the future. The children were kept interested. The cost for both tours is $65 us for adults, children under three free and other children half price.
We made a bar of chocolate in the second part of the tour which was education and fun. Well worh a visit. The restaurant looked very clean and appealing and has a lovely view, It is very relaxing. Look forward to revisiting in the future. My wife said it was the best tour should had been on and that was a credit to Cuthbert.
We wish you continued success.

  • Stayed: July 2012, traveled with family
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4  Thank JOHN1747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this reviewResponded August 2, 2012

Cuthbert was very pleased with your lovely feedback about our Tree to Bar Experience. The agricultural side of growing cocoa is fascinating, especially when we can link all the stages ending with your own bar of single estate chocolate. Glad you and your children enjoyed it.

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Reviewed July 27, 2012

This is our first trip to St Lucia. We did some research online and in the end decided to split our holiday in two halves.
We chosen Hotel Chocolat mainly due to its location (Soufriere) - view of the Pitons!

Hotel Chocolat is a chic and contemporary boutique hotel set in a plantation. The hotel is small - only 14 chalet type rooms

The hotel has a nice infinity pool with the view of the Pitons as a backdrop. If you prefer the beach the hotel offers free shuttle daily to the Jalouise Plantation Sugar Beach, 15mins away.
Jalouise charges USD$20 for using their sunbeds but one end of the beach is public and its free. The view from the white sandy beach between the twin peaks (Pitons)
is to die for - paradise (see photos). Worth the visit! Great for snorkelling. .

Nearby attractions worth visiting are the Sulphur Springs, Carribean's only drive-in Volcano.

Breakfast was great but we find the dinner so-so. We love the outdoor rain shower, lovely REN toiletries, free wifi, lots of (UK three pins) power socket.
ipod player but no TV and A/C which was the only downside but typical for the resorts in this region. It wasn't an issue for us though. We were only here for two nights before moving further north of
the island to Margot Bay.

The staff are very friendly and helpful. The hotel opened less than two years ago, everything works. Attention to details.
We enjoy our stay at Hotel Chocolat and would recommend to anyone visiting St Lucia using Soufriere as a base!

  • Stayed: July 2012, traveled as a couple
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3  Thank H L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this reviewResponded August 2, 2012

Thanks for your very nice review. As well as the option to go to the Jalousie beach, we also have our own hotel boat which is a great way to explore the amazing seascape of the west coast

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Reviewed July 4, 2012

If you are reading this review, you can rest your eyes, because you have just found a wonderful place to stay while in St. Lucia. This newly built boutique hotel is in a beautiful location, artfully appointed and designed, comfortable, clean, well maintained, and interesting. The staff is attentive, well trained, and refreshingly pleasant. We stayed in three places during our visit and we woud definately return to the Hotel Chocolat.

  • Stayed: June 2012, traveled as a couple
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3  Thank lynne k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Thanks for your comprehensive review, which touches on all aspects of what we aspire to get right as hoteliers: service, standards, experience and overall design feel. Delighted that you enjoyed your stay and would love to see you make a return visit!

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Reviewed July 4, 2012

We went to a couple of resorts on the northern part of the island and booked our last 4 nights with Hotel Chocolat and we are extremely happy with our choice. The locals in St. Lucia are very friendly and especially the employees of Hotel Chocolat. The property is small enough (5 pods and 5 luxe pods) that they can and will cater to whatever you want or need. The accomodations are extremely unique and luxurious (or chic as they describe it) and you get an authentic St. Lucian rainforest experience. Although the rooms do not have AC, we found the temperature to be extremely comfortable at night and comfortable during the day. There is always a cool breeze blowing and a few brief rainshowers during the day. In addition, there is a large ceiling fan in the room which you can adjust by remote control which keeps the rooms cool. When you walk in, Hotel Chocolat has already put island music on an ipod and it is playing as you walk in. You will also want to shower 10 times a day in the outdoor shower - it is GREAT. The Hotel provides earplugs because the tree frogs, etc. can be somewhat loud at night, but nothing that is annoying.

But, by the far the best part of the experience is the food. I consider myself fairly well traveled and the food was the best I've had. Everything has a hint of caoco which makes it absolutely fabulous; it is a unique spin on things you cannot get anywhere else. I have attached pictures of some of the dishes we tried. It is by far the best food on the island. In addition, the drinks they make are amazing; you must try the MOJITO! You also must eat the chocolate; you will not find chocolate with a taste as rich and fresh as you will find here. The breakfast is very filling and the dinners have perfect size servings to make you feel full (3 courses).

There is also plenty to do - we went out on Boucaneer I (the awesome Mako boat with twin 225 hp motors on the back) to cruise around the Carribean side of the island to sightsee and snorkel - the Underwater Explorer Outing. The Boucanner I also will whisk you around to Jalousie Beach or Anse Chastanet as a complementary water "taxi" if you request it the day before (or you can take a land taxi to Jalousie Beach). "Captain Kirk" and Shawn are great tour guides and will spend as much or as little time at the snorkeling or sightseeing locations as you want. Shawn even ventured up to the Piton Waterfall with us from the beach. They are absolutely great tour guides and are extremely friendly and accomodating. My wife went to the spa for a caoco facial and she said it was the best experience of her life. The therapist is extremely professional and the spa is built up high off the ground so you get a perfect view of Petit Piton from the treatment room. In addition, the treatment was for 90 minutes which makes it worth every cent.

In conclusion, if you want to stay and explore the southern side of St. Lucia near the Pitons, you must stay for at least a few days at Hotel Chocolat. You will not get an experience like it at Jalousie Plantation (which is kind of snobby) or Ladera. The staff are extremely friendly and laid back and you have the ability to make the experience as personalized as you want. The staff will also go way out of their way to help you. The experience is well worth the price! The only disadvantage is that I wish we could have stayed longer.

Room Tip: I recommend a luxe lodge, but the main difference from the regular lodges are that the bathroom/show...
  • Stayed: June 2012, traveled as a couple
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6  Thank VUVacay37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Thanks for your comprehensive review, which touches on all aspects of what we aspire to get right as hoteliers: service, standards, experience and overall design feel. Delighted that you enjoyed your stay and would love to see you make a return visit!

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Reviewed May 9, 2012

Having been a member of the chocolate tasting club since 2004, I wanted to visit this new hotel,
We went for Sunday lunch, rooms what we could see, looked nice, but the site is not finished.
The Boucan restaurant is lovely, woodwork and furnishings, and a beautiful view of one of the pitons. The swimming pool looked lovely and refreshing.
We had three courses, and well, everything contained chocolate in one way or another !
I had a cocoa pod shaped burger bun with a delicious burger inside it, salad and my other half had posh fish and chips, with cocoa in the batter. We both had different desserts to see what we would be presented with. I had a platter of bean to something, I had to try and eat it quick before the chocolates melted !
When I paid, I noticed things they were selling behind the pay desk, which you could order on a form, with your meal, and it would have all been ready for you, when you left, I got a preserved cocoa pod, which I managed to get home undamaged, and chocolates for presents and a jute bag. Then I thought - oh, I have my chocolate tasting membership card - thought it worth mentioning, thought I would be able to have 10 per cent off the gifts I had bought - no, they were able to offer me 10 per cent off the whole meal also ! Result, thank you hotel chocolat !
We enjoyed our meal and the views. And when back in st Lucia will probably re-visit for another meal. But we like a beach , I know they do shuttles down to one, but that's not quite the same.

Room Tip: Sorry no experience, would've liked to look round one though
  • Stayed: May 2012, traveled as a couple
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4  Thank jalousiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this reviewResponded May 21, 2012

Our Sunday lunches are becoming a bit of an institution and a lovely way to spend a leisurely day, delighted you enjoyed it so much. We especially love seeing our Chocolate Tasting Club members and delighted to confirm that we have now offer 5% off all parts of our experience in Saint Lucia – spa, experiences, rooms, gifts as well as our restaurant and, of course our stores and websites! We would love to see you again when you revisit Saint Lucia.

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Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Soufriere
#5 Family Hotel in Soufriere
#6 Romantic Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Price Range: $215 - $719 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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