We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sugar Beach, A Viceroy Resort
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Leisure Inn(Soufriere)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Parking
  • Breakfast included
Villa des Pitons(Soufriere)
View Hotel
  • Free Wifi
  • Free Parking
Tet Rouge Resort(La Pointe)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Parking
  • Breakfast included
Reviews (1,467)
Filter reviews
1,467 results
Traveler rating
1,088
238
86
33
22
Traveler type
Time of year
LanguageAll languages
More languages
1,088
238
86
33
22
Show reviews that mention
All reviewscane barbayside restaurantgreat roomsushirainforest spasugar beachluxury villabutler serviceplunge poolst luciaour honeymoonbeach bardinner reservationsservice chargerainforest walksunset cruiseviceroy resort
FilterAll languages
Updating list...
987 - 992 of 1,467 reviews
Reviewed July 4, 2014

We visited Sugar Beach for our honeymoon and whilst it is perhaps more expensive than your average holiday you are by no means short changed. Everything about this place shouts perfection. The setting is stunning and the waters and water sport opportunities are spectacular. Every member of staff was charming and helpful and no request however small was too much.

The hotel was exceptionally clean.

We went on the farm to fork trip which was an amazing experience and well worth doing. It was fabulous to see first hand the skills of the very talented chefs and to enjoy a meal cooked from the produce that you have collected from the local farms and market.

We cannot recommend highly enough this hotel.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Murdoch123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded July 10, 2014

Good day,

Thank you for taking the time to comment on your honeymoon at Sugar Beach, A Viceroy Resort.

We are delight you had a fabulous stay and that you were satisfied with everything that we offered, especially the farm to table tour. Our team members will be commended for ensuring that you experienced the best possible service.

Once again, thank you for your review and for highly recommending our resort to family and friends. We appreciate your loyalty and hope to see you again soon.

Regards,

André Boersma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

This place is worth the hype. We did many google searches when it cam to decide where we wanted to go on our honeymoon and Sugar Beach was high on every list. We decided to splurge and book our trip to St. Lucia hoping to have the time of our lives just 3 days after tying the knot. Let me tell you first hand this did not disappoint. Instead we had the best 7 days of our lives and could not be more happy with our choice.

The drive to the resort is beautiful scenery. Very slow and windy roads and takes about an hour from the airport. Ask your driver a lot of questions he will love it the St. Lucian are very friendly and want to share their knowledge of their country. When you finally arrive at the resort your butlers are waiting to greet you with a fresh cold drink and eager to grab your luggage out of your hands and bring it to your closet for you. They then give you a cell phone to call them with anything you may need over the course of the trip. Very nice and very helpful as they are always on call.

The Luxury Villa, we stayed in 501, was incredible. The view was absolutely breathtaking. Morning afternoon and night the views just got better and better. Walk out Patio and double infiniti plunge pool. The room was immaculate. Cleaned for its guests twice a day by the staff. Huge comfy bed. Two bathrooms and two showers and a big soaker tub. What else do you need. Its a home away from home and probably better!

The pool, The beach....WOW, WOW, WOW. enough said.

The food was the best my Wife and I have ever had, let alone at a resort, In saying that this is not a resort, its luxury living for a week thats the way we looked at it. The great room is so fancy and amazing food and privacy. The bayside is ocean side eating at its best. And the sushi in the Cane bar is top notch. Breakfast lunch and dinner have so many great options and you can even have it served right to your room.

The spa is amazing. Watersports such as snorkelling and paddle boarding make for some fun stuff to do in the water right at the resort. We played Tennis. This place has everything never a dull moment unless its spent relaxing.

The resort is so quiet and private it really makes for a romantic feel.

The staff is so friendly always smiling and ready to help and serve or just chat and be a friend.

My wife and I had the most amazing time we will never forget and couldnt have dreamt of a better honeymoon destination then Sugar Beach!

Room Tip: Room 501. Absolutely Stunning views. Great Villa layout. Would request it again myself if I return.
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HugoBoss11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded July 4, 2014

Good day,

Thank you for taking the time to post this review of your honeymoon stay at Sugar Beach, A Viceroy Resort.

We are pleased that you chose our resort to celebrate such a special occasion and even happier that you feel that you made the best and right decision.

As you have described, the level of service that we strive to provide to our guests is second to none. We believe in making every experience the best it can be even if it is means going above and beyond our duties in certain cases.

We are truly happy that our team helped to create memories to last a lifetime for all the right reasons.

We will be sure to commend our staff for a job well done.

Once again, thank you for your comments and business. We hope to welcome you back, perhaps for a first wedding anniversary celebration.

Regards,
André Boersma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

We stayed here for 7 nights at the beginning of May celebrating our 20th wedding anniversary. The hotel is in a spectacular setting, and we had a villa up in the rain forest which was luxurious, and peaceful. The rooms in the five hundreds seem to benefit from good sea and beach views and the mountains as well.

The staff here are without exception quite outstanding. They learn your names very quickly and service is always good in our experience.

The only slight drawback is the that you have to call for transport to go anywhere on the resort if you are staying in the hills. However a call to your butler brings a tuk tuk to your door in no time. (They do have other buggies that are not as good, but it all seems to work efficiently)

The beach side restaurant is beautifully set and the quality of the food is good as well. Good for lunch or dinner. We had dinner on the terrace a couple of times as wee, and whilst this is a bit more formal the food and service is again very good.

The hotel has a good gym and tennis courts with a residents coach.

You can also snorkel on a beautiful coral cove just off the main beach, and the fish are just amazing.

There is also a suspended walkway through the rain forest which is nice, if a little on the short side.

The rain forest spa is also very good. We had a couple of massages in the beautiful wooden cabins up in the ran forest. Whilst this is fairly pricey, it is a lovely experience.

Will definitely return

Stayed: May 2014, traveled as a couple
1  Thank Marlowdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded July 4, 2014

Good day,
Thank you for taking the time to share your Sugar Beach, experience on TripAdvisor.
We are pleased that you made Sugar Beach, A Viceroy Resort the destination to celebrate your 20th wedding anniversary.
I understand your comment about having to call the shuttle to get from one point to the other. Like you rightfully said, the shuttles are very quick and efficient and guests usually do not wait any more than five minutes for a ride. We are glad that you enjoyed all our services and facilities.
Once again, thank you for your comments and business. We hope to welcome be back in the not too distant future.
André Boersma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2014

This was our first trip to St. Lucia and we are already planning for a return stay at Sugar Beach in a few years! Everything about this resort was perfect, but just a few highlights:

-Most people seem to get upgraded to a large villa. We stayed for 10 nights in the 800's area. The bed, large bathroom, living room, outdoor space- all were large and beyond our needs.

-The location is the best on the entire island- smack between the pitons and lots of great fine dining nearby.

-We were glad we did not do all inclusive. The food on property is a bit expensive, but so are nearby resort restaurants. All were delicious and worth it- and we love good food. There is a lot of delicious seafood, but also pasta, sushi, steaks. Whatever you want! They staff are all friendly and accommodating.

-The beach was great: fantastic snorkeling at the beach , lots of free water sports, and they'll arrange excursions and dives.

-The butler service: You may think you won't use it, but they will make reservations and really help you with any and everything. We forgot a few items and our guys were right on it.

We don't really have a single negative- only that we had to leave. It was paradise. People who complain about shuttles or expense have negative dispositions. The shuttles were fun and if you talk to the drivers, they are happy to share St Lucian culture and history. Yes, it is a bit expensive, but worth every dollar!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank LyndseyAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded July 4, 2014

Good day,
Thank you for taking the time to comment on your honeymoon stay at Sugar Beach, A Viceroy Resort.
I am very pleased to know that you truly enjoyed everything that we offered and that our butlers did an exceptional job serving you.
We strongly believe in creating experiences to last a lifetime, for all the right reasons. We are glad this was the case for you.
Once again, thank you for your wonderful comments and business. We are looking forward to your return visit, perhaps for your first wedding anniversary.
Regards,
André Boersma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2014 via mobile

Wow! When we went the spa was getting done in the tree tops and the upgrade to the better 'villas/rooms' is TOTALLY worth it!
The views from the suites where spectacular, at night you could sit in your infinity pool and watch the glow bugs flying around and listen to the abundance of wildlife moving about. There was a big outdoor private area with your own shower overlooking the Pitons!

The rooms/suites are set quite far back up high from the beach and restaurant but you just call a shuttle when you're ready to go down or back and they come and get you.
Food: a few options to choose from but everyone was amazing, the ice bar is good fun and serve snacks there too!

Trips from the beach: we saw a whale with one if the guys on the beach who took us out, loads cheaper, little less luxury but much more fun as they went where they liked looking for the whales and talking to their fisherman friends to locate them, amazing, it was only the two of us!
I wasn't very familiar with whales in St.Lucia but they're there!!

The resort is very well located with all activities/ site seeing near by, there are amazing little birds everywhere.

The saddest thing is, the highlight of the holiday was the room upgrade, it really was spectacular, you don't spend much time in your room I know, but you would here, well, the outdoor space anyway...!
It's gone up in price since we went but it's worth it especially what they have done to it now!!!
Enjoy!

Stayed: July 2013, traveled as a couple
2  Thank LauraB23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded July 4, 2014

Good day,
Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort.
Based on what you have described, you had an exciting time at Sugar Beach. We are always happy when our guests have positive experiences that they can share with others.
All of our facilities, including our accommodations, are at the same very high standard. We are happy that you appreciated the room upgrade we were able to extend.
Once again, thank you for your positive feedback and business. We hope to welcome you back to Sugar Beach, A Viceroy Resort really soon.
Regards,
André Boersma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews