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“Excellent Honeymoon/Babymoon”

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Sugar Beach, A Viceroy Resort
Ranked #6 of 11 Hotels in Soufriere
Certificate of Excellence
Ridgewood, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Honeymoon/Babymoon”
5 of 5 bubbles Reviewed January 27, 2014

My husband and I chose Sugar Beach for our honeymoon/babymoon and we couldn't be happier!

As soon as we arrived on property we were whisked away to our Grand Luxary Villa in the 800's and greeted up Mikel, our Butler with a cool drink and a big smile. The accommodations were gorgeous (tastefully elegant), the scenery was amazing and the staff was unbelievable. Mikel and Gus, our Butlers for the week went above and beyond to make sure everything was perfect. They suggested great activities, organized our dinner reservations and transportation, and just overall took great care of us. The rest of the staff was just as accommodating and helpful. We were also so impressed with the amount of activities to do right at the resort (snorkling, paddle boarding, kayaking, sailing, and tubing). We were also really excited to see how family friendly the resort was and already are anxious to return with our family.

Bravo to Sugar Beach and it's staff! We will most certainly return for years to come!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, February 4, 2014
Good day,
Thank you for your glowing comments about your honeymoon/babymoon stay at Sugar Beach, A Viceroy Resort.
As you have pointed out, we are not only known for our stunning location, but for our services, facilities, accommodations and top-notch amenities to equal the view. We are pleased to know that your Sugar Beach experience was perfect.
We welcome the opportunity to serve you and your family again soon—especially your newest arrival!
Regards,

André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,191 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (432)
Date | Rating
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English first
london
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

fantastic location between the pitons.great room with amazing view.facilities excellent and clean.diving could be better organised but quite reasonable.great butler who really looked after us.food good but not brilliant.star doorman in the ever cheerful Sherman.we would return

Room Tip: room 701 perfect
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, February 4, 2014
Good day,
Thank you for your encouraging comments about your recent stay at Sugar Beach, A Viceroy Resort.
On behalf of the entire team, I would like to say how delighted we are that we met and exceeded your expectations in all areas.
We are committed to making your holiday experience fulfilling and memorable by providing first class services and amenities. I am glad that this was the case for you.
Thank you for your glowing comments about Sherman. He is indeed a valuable member of our team and a clear favorite with guests.
Once again, thank you for your valuable feedback and we look forward to welcoming you back in the not too distant future
Best regards,

André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brookfield, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 19, 2014 via mobile

Our stay at Sugar Beach exceeded our expectations!!
Upon our arrival we were taken to our beachfront bungalow which was an upgrade that we very much appreciated! We had booked a luxury villa and were so pleased with our upgrade, it is by far the best spot on the resort! We were greeted with drinks and champagne by our butlers, Mackenzie and Fabian who were absolutely fantastic!!!
Our bungalow was breathtaking, the room and the view were like nothing we have ever experienced. Paradise! We had our own private front terrace with a plunge pool and a patio on the beach with lounge chairs and a hammock facing the pitons and ocean.
The breathtaking view could be seen from our bed as well as from the whole room. The layout was so well thought out as was everything about the resort. Amazing! Much effort was put into this resort from the friendly staff to the exmpaciably clean grounds and facilities.
The food was excellent as well. We tried the bayside for dinner and lunch and had dinner at the Great room twice. We also really enjoyed the sushi at the Cane bar. Yum!
The beach was perfect with very comfortable chairs and the pool was also enjoyable with extremely comfortable lounge chairs and beds. The staff was always quick to serve us and lay out our towels.
Our butlers were so great, we really appreciated all their help and suggestions. They always had the right answers to anything we asked and gave us a cell pjone to call them with.
Our driver heavy D, who we had hired through the resort to pick us up from the airport was so friendly as well. He also ended up driving us to the volcano hot springs, jade mountain for dinner and back to the airport for our departure. He made us feel really comfortable!
This resort is really 5 star, they think of everything to make your experience one that you will truly remember.
We researched many resorts before deciding on the Viceroy and we couldn't have been happier with our choice, it was the most amazing honeymoon. We
definitely will be back!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnastasiaT85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, February 4, 2014
Good day,
Thank you for taking the time to express your satisfaction about your honeymoon experience at Sugar Beach, A Viceroy Resort.
We are delighted to hear that you were pleased with every aspect of your stay. We strive to serve our guests with the best and highest quality amenities, accommodations, and facilities to ensure a great stay. We will congratulate our team members for adding the special touches to make your honeymoon memorable for all the right reasons. .
Once again, thank you for your glowing comments and business. We are looking forward to your return visit in the not too distant future, perhaps even for a first anniversary celebration.
Best regards,

André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

We have just come back from a week at Sugar Beach and we loved it. We had a luxury villa which was huge and very comfortable. There is a choice of two restaurants and several bars and the service was great in them all. The Bayside restaurant is more relaxed and casual whereas the Great Room is quite formal but the food in both was really good.

The overall quality of the resort is excellent, very well designed and well maintained throughout. The beach is beautiful.

When we first arrived we were a bit worried about being reliant on the shuttle service but actually we never waited longer than about a minute so it was fine. We also walked up the very steep hill to our villa and it only took around 10-15 minutes so if you want exercise that is a perfectly feasible option as long as you are pretty fit.

The staff throughout were fantastic and overall the service was a good as we have received anywhere.

The spa deserves a special mention, it is beautiful and the couples massage followed by a dip in the outdoor hot pool was amazing.

One point to be aware of - the outdoor showers at the villas are not properly screened. I was rather taken aback to see the occupant of the next villa walk past in clear view while I was in the shower and we could also see the shower belonging to the villa on the other side from our plunge pool.

Overall a great week and we will certainly be going back.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, January 23, 2014
Good day,
Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort.
We are very happy to hear that you had a wonderful experience and that everything was perfect and to your satisfaction.
We are currently working on ways to fix the privacy issue you have highlighted with the outdoor shower by introducing better screening. I am sorry if you were embarrassed in any way.
Once again, thank you for your comments and business. We are looking forward to your return visit.

Regards,
André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester Uk
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 17, 2014 via mobile

If not a guest you can still visit beach. Park in geust carpark and walk down. We got cheeky lift back up by internal taxi. Beach between pitons is great with sand and views. Snorkel on right good but crowded.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Traveleroutdoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, February 4, 2014
Good day,
Thank you for your comments about your day visit to Sugar Beach.
We are pleased that you had the opportunity to visit our resort and that you enjoyed snorkeling in Anse des Pitons.
Our shuttle drivers are very pleasant in the manner in which they deliver service to our resident and non-residents guests. While generally we reserve this service for our resident guests, I am happy they were able to oblige you with a trip up the hill. Once again, thank you for visiting Sugar Beach, A Viceroy Resort. We are looking forward to your return visit--perhaps as a resident guest next time.
Best regards,

André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 16, 2014

My husband and I went to Sugar Beach for our honeymoon and had an amazing time! The resort is beautiful and in the best location on the island. We stayed in a villa in the 900's and our view of the pitons was breathtaking. Also, our butler, Montgomery, was wonderful and made our trip extra special. There is plenty to do as we went zip lining, snorkeling, fishing, boat trip to castries, and the fabulous rainforest spa. I would definitely recommend this resort for any couple looking for an amazing vacation. We can't wait to go back!

Room Tip: Villa in 900s are wonderful
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BdubbsR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, January 23, 2014
Good day,
Thank you for your glowing comments about your honeymoon stay at Sugar Beach, A Viceroy Resort.
We are glad that we were able to create a memorable honeymoon experience for you and that you will recommend our resort to friends and family.
I am also happy that you had the opportunity to explore the island on the different tours and excursions we offered and enjoyed each one. Our team will be delighted with your comments.
Once again, thank you for your feedback and business. We are looking forward to your return visit, maybe even for your first anniversary.

Regards,
André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medina, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 16, 2014 via mobile

My husband and I were there for our honeymoon and we can not wait to go back !!
We had NO negatives about our experience. Our room was so romantic !! Dark hard wood. White furnishings. Private plunge pool. Private dining area in deck. Huge bathroom with white claw tub. A shower that could fit 10 people. A spacious changing and closet area. Sooo clean !!!
The spa hands down the pretty spa I have ever been to. Each treatment room was hidden in the trees - literally and the staff working at the spa were fantastic !
As were the staff everywhere in the resort ❤ they were ALL so helpful, respectful, gracious and seemed to really enjoy working at the resort. I truly can not say enough to relay just how incredible the staff were!! Always, always attentive !!!!
The fitness area was perched in a beautiful setting. The treadmills were far better than any place, including gyms I have visited in the Canada and the States.
The food and wine selection was fantastic! Never a bad meal! The private dinner on the beach with a custom made menu is a must do !
The resort is a little pricey but worth it !! Other resorts will pale - sorry

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TracyAnnM-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review, January 23, 2014
Good day,
Thank you for your overwhelmingly positive feedback about your honeymoon stay at Sugar Beach, A Viceroy Resort.
We are delighted that you chose our resort for this special celebration and that we exceeded your expectations in all areas.
We take particular pleasure in knowing our team members provided those extra touches that made your stay memorable for all the right reasons. I will be sure to share your comments with our colleagues and tell them to keep up the good work.
Once again, thank you for posting your review. We look forward to welcoming you back soon.

Regards,
André Boersma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sugar Beach, A Viceroy Resort

Property: Sugar Beach, A Viceroy Resort
Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Spa Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#5 Luxury Hotel in Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Official Description (provided by the hotel):
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

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