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“Magnificently Zen”
Review of Anse Chastanet

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Anse Chastanet
Ranked #6 of 11 Hotels in Soufriere
Certificate of Excellence
GreenLeadersGold level
Chicago, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Magnificently Zen”
Reviewed August 28, 2013

If you are looking for a place that is truly unique, peaceful, magnificently beautiful and at one with nature, this is the place. My husband and I have come here 10 times because ,for us, it is pure bliss. We love that the rooms are open to nature and every room is different, rather than cookie cutter. We love the beautiful, peaceful beaches ( there are two) and the magnificent view of the pitons. We love the people that work there-- they are all so friendly and genuine. And I love doing yoga on the beach, pure bliss( two yoga classes a day). The fact that there are no TVs, limited wifi, and no phones is a plus for us. It's not a vacation unless you truly unplug from the real world. We can't wait to return.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank kbyogini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (329)
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English first
Soufriere, St. Lucia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2013

I am leaving shortly for my NINTH trip to Anse Chastanet with my husband. After checking some recent reviews, could not agree more with"tropicaltom". Everything has a trade-off. Not all the rooms have air-conditioning but instead you wake to the sounds of the birds and the feel of a gentle breeze. You climb lots of stairs but that allows for panoramic views from the side of the cliff everywhere you sit. We spend a lot of time relaxing on the beach and find that climbing steps is the perfect antidote.

Never, ever in all our travels have we found a staff that is more helpful and accommodating. If you don't want to do the stairs, you can arrange for a ride. Last year on our trip my husband had just had both his knees replaced. The kindness and service that was showered on him by the staff touched our hearts. The driver frequently slowed down every time he went by our room to see if "Mr. Bill" needed a ride. The chef made him special herbal teas for healing. On a last night we were even given a upgrade to a room with a jacuzzi so that Mr. Bill could soak his sore legs. We could not have been treated better than had we been staying with family. This is our special spot that we will be returning to year after year.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank janetbs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

I have travelled to many resorts around the world and am so happy to have come across Anse Chastanet in St Lucia.

Imagine being greeted the second you arrive to your paradise location by people with genuine smiling faces, who know and remember your name, and who are focused on YOU as opposed to staring at a TV screen or smart-phone screen.

Now imagine the sweet smells of flowers and the sea wafting up around you because there is an integration of nature and comfortable ceiling fans and shaded verandas to blissfully relax in, as opposed to hermetically shutting yourself off from this sensory experience as we far too often
do in busy working life.

Now imagine using your body (as opposed to a car or elevator) to travel through spiraling vistas that expose you to numerous tropical plants, geckos, tree frogs, hummingbirds, butterflies, and the sheer happiness for slowing down and ... connecting to the joy of just simply BEING...

If you can imagine all of this and also are a person who is feels more alive with adventure rather than having found "an app for that", enjoy the gift that it is to be part of the EXPERIENCE that the Anse Chastanet team expertly have crafted for you.

It's classic, it's unspoiled, it's first rate and a one of a kind resort you'll be counting down the days until your next return!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stretchabit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 23, 2013

Planning another RETURN trip to Anse Chastanet and decided to check recent reviews for new things and get "warmed up" with fond memories and was blown away by some uncharacteristic and slanted negative reviews that were so skewed I had to chime in. Obviously, there are people who require air conditioning 24/7, television, phones by their beds, constant entertainment, elevators, pools, jacuzzis, bars open all night, etc., etc. to enjoy a vacation. Add an idyllic Caribbean island and make it cheap and it would probably still be short of their needs. Anse Chastanet is wonderful. The people are engaging, helpful, and vibrant. The rooms are not "cookie cutter" by design, nor are they intended to have the look or feel of a resort chain. The food is a wonderful mix of local dishes with extensive use of locally grown or caught ingredients. The jungle biking and kayaking are fantastic. The signature "steps" force you to slow down, get some unplanned exercise and make you feel fitter at the end of your stay than when you arrived. (But you can get a shuttle if you really need to). The beach is superb, the snorkeling excellent, the diving incredibly safe and about as good and as convenient as it gets without being on a dedicated dive boat. If you need a vacation that you need to "hurry up" to do everything that you need to do, this probably is not the place. That's exactly why we keep returning to this gem. We slow down and breathe deep! No elevators, no phones, no TV, no ubiquitous Wi-Fi, eclectic accommodations, unique food, local musicians; enough stuff to do, but plenty of reasons to slow down, sleep early, eat healthy, enjoy sunsets, connect with some wonderful St Lucians: RELAX! The number of returning guests we have met there, the "fullness" of the resort, and the rates they are able to sustain are testimony that lots of people appreciate the product they have. I don't think they want to be Club Med or Sandals. Can't wait to get back.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
5 Thank tropicaltom88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 21, 2013

We had planned to stay in St Lucia for 12 days but could only get into Sugar Beach for 10 nights - so opted for Anse Chastanet for 2 days on the basis of a travel agent recommendation and it was close to Anse Chastanet. What a terrible recommendation it turned out to be. If only I had checked trip advisor beforehand - would have stayed somewhere else.

Check-in was fine. No great drama.
Going to our room - well that required a very steep climb up over 100 steps. Not so easy with two tired kids post a 12 hr journey.
The room was clean and prepared - and very open to the elements. A selling point. There were 4 of us in our party - me, my wife, and 2 7 year olds. There were 3 beds - seems ok.
The problem was only 1 bed had a fan above it - the other 2 relied 100% on natural ventilation - there is no aircon - and it was v calm - as it often is - so sleeping in 30C+ plus high humidity without a fan was impossible. So it was 4 in a bed. Just like the poor Bucket family in Charlie and the Chocolate Factory. Except the room rate was circa $1000 a night. So one would hope not to have to share the bed with the kids at that rate.
Breakfast was fine - 3/4 star really. Lots of birds swooping in to try to steal food - did not really annoy us but did others. Choice ok - quality ok. But its far from a 5 star breakfast.
There is no pool - how many other Caribbean Hotels can claim that - so it was off to the beach.
The beach itself is quite nice - there is a dive centre etc. Sea is v clean and warm etc. As was beach. The dive centre staff could not be less helpful - treated every question with distain. We wanted to know if we could go on a boat trip - ' don't know - try that boat taxi driver over there'. We wanted to know the kids could get buckets and spades - 'no'. General feeling was of total distain. It does get worse though.
Given the above - we played on the beach and in the sea. Had our own masks etc so that was ok.
Lunch at the beach - well a v simple menu cooked poorly. Staff attitude again mainly v poor. We were in fairness told to expect questionable standards of hospitality in the Caribbean (its not Asia or the Middle East) but this was plain rudeness. Still - less than 24 hrs to go now.
Afternoon at beach - it was ok.
Then time to feed the kids. Tired jetlagged 7 year olds. Well nothing available other than popadums until 7pm. It was 5.30pm. We sat in the so-called beach grill. And waited. At about 630pm I tried to order from the v basic grill menu. We did this - and I requested again the food be ready ASAP as sleeping kids at this stage. 7pm came - and we were told we could not eat in the beach resturant but had to move 20m to the indian resturant. We did that. Of course - given we were eating in the Indian resturant - we could have ordered from that menu - so why we were told we could not is beyond me. 715 came and went. then 730pm and others have food. I kick up a huge stink - get a shrug of the shoulders and another look of total dis-interest. Come just before 8pm - food came. Of course quality was poor. Still - we ate and moved on.
Realistically - this was the worst meal I have endured for at least a decade. I took my wife to a cheap motorway service station about 11 years ago and had a revolting burger. The service then was better of course but the food worse. My wife still reminds me of it. Avoid Wimpy,
Anyway - off to bed for another sleepless night.
Bfast and beach as before.
Check-out - and asked to fill in a comment card. My wife did mention dinner - and in fairness the manager was shocked. The dinner bill was removed from our overall bill. So some recognition of the shocking time we had.

So overall - the poorest hotel I have stayed in. Ever. And I have stayed in well over 100 hotels - work and pleasure. So don't go, unless
1. You like climbing lots of steps
2. You like sleeping in v hot sweaty conditions
3. You are not worried about breakfast / don't mind birds swooping in
4. You like to make a phone call / watch TV etc. No phones or TVs in rooms. Wifi only in the reception area - and it was v slow.
5. You like v average food
6. You dont have kids with you - because there are no facilities for them at all
7. You dont like swimming pools
8. And you love being treated with total distain. Nobody does it better than the staff at the beach / Indian resturant.

Tip - go to Sugar Beach.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 20, 2013

We lead dive groups to locations with great diving, accommodations, food, and service. On our third group trip to Anse Chastanet with 23 people, including 20 divers and 3 non-divers, we came away with a wonderful anticipation for the next trip, and the next.....Anse Chastanet can please non-divers and divers alike in so many delicious ways.
Location, location, location. The scenery here is unmatched by any that we know of and we do travel all around the world. The Piton Mountains are in the front yard, the back yard and the side yard when you stay at this lovely resort. Each room was designed with the view and privacy in mind. Many cottages have rooms that open to these peaks, and in the adjoining upscale Jade Mountain rooms high on the hill they even have infinity pools with butlers, and service to please the most discerning traveler.
The diving is very good with a nice diversity of marine life and the dive staff are professional, very helpful, and truly interested in showing you the beauty that lies below, We experienced very good visibility with octopus, squid, eels, healthy schools of colorful fish, barracuda,frog fish, sea horses, trunk fish, beautiful sponges and tons of sargent majors guarding their eggs. There is a very nice wreck dive called The Lesleen M. This 180' boat was sunk in 1985 and has become home to a wide array of beautiful life at a depth of 62'. Our boat crew consisted of Keither, Errol, Kenton, and Davis. These guys are as much fun as they are helpful. And Felix our boat captain is one groovy dude. Get him dancing and there is no stopping the fun on his boat!
For the non- divers in your group there is some of the best snorkeling in the world right in front of the resort. There is a beautiful beach, yoga twice daily, many different walks led by naturalist Meno, kayaking, bike riding and a spa that is a must for divers and non-divers alike. Ladies I must encourage you to ask for Herbert when you book your massage. He is the best masseuse I have found in my world wide travels. A trip to Anse Chastanet without experiencing his touch would be a trip missing some of the silver lining.
There are many choices available for dining. The food is delicious, with the emphasis on fresh fruits, vegetables, fish and local products. Breakfast and lunch are served in the same two different restaurants daily and dinner is your choice with four different restaurants to pick from. I suggest you try all four. They are each unique and delicious.
A few things that might look like a challenge for some include the many many stairs necessary for a resort built on a hillside such as this. To assist those not up for the climb a shuttle a made available to all any time of day. Within minutes we were scooped up and delivered with a ride and a smile. Another thing everyone does need to be aware of is that most rooms do not have air conditioning. Because these rooms were designed to open to the view the only rooms that do come with air conditioning are at the beach level and a few at Jade Mountain. These rooms need to be booked ahead and are an upgrade. All rooms do have ceiling fans and additional fans can be requested. It rained for short periods of time during our stay. We did see many rainbows!
Sharon Corcoran
Aquatic World Dive Travel

  • Stayed August 2013, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
7 Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 17, 2013 via mobile

This place was a nice beach get away. The poor public rest rooms were the worst. It was a long way up mant steps to get to our room just for the bathroom. The food was boring after day three. However when it was time to check out they had billed us for$900 of meals we never ate or sat in for. Their bus was leaving and they said if i did not pay we would not be allowed on the bus. So the $900 turned into $1000 and I sined my bill under deress. As soon as I got to the airport I called amex to report what happened. I also got names of the guests who knew we never ate those dinners. It took three months to get our credit

Stayed October 2012, traveled as a couple
Helpful?
7 Thank FloridaResidentTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anse Chastanet

Property: Anse Chastanet
Address: 1000 Anse Chastanet Road | PO Box 7000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#3 Green Hotel in Soufriere
#3 On the Beach Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#4 Family Hotel in Soufriere
#5 Romantic Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#5 Spa Hotel in Soufriere
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Anse Chastanet 4*
Number of rooms: 49
Official Description (provided by the hotel):
Tranquility, Romance, Adventure: What were Caribbean hotels like when you sat watching the sunset instead of cable TV? You can still find that Classic Caribbean at Anse Chastanet on St. Lucia’s quiet southwestern coast where two magical peaks, the Pitons, leap from the sea and the mountains are covered with luminous greenery.Architect owner Nick Troubetzkoy believes passionately in nature. So he created a hotel that makes the foliage and the flowers, the perfumes and the peaks, the sea and the bird song an integral part of your vacation experience. The estate encompasses 600 lush tropical acres bordering two soft sand beaches. The resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colorful coral reefs teeming with tropical fish.With such a unique setting as his canvas, Nick Troubetzkoy was inspired to design a one -of-a-kind resort. A dozen rooms are tucked in behind the coconut palms that line the beach and the remainder tip toe up a flower decked hillside, taking advantage of the captivating scenery all around. Anse Chastanet’s ever growing art collection provides a visual feast of its own. There are impressive wooden sculptures and plaques, earthy burlap compositions, painted “sky ceilings” and vibrant acrylic paintings invoking memories of Matisse and Picasso.And while the sensuous seclusion of the rooms provides some guests with the perfect excuse for lolling away the day on the balcony, others head out to partake in the many activities on offer; yoga, snorkeling, scuba diving, tennis, sunset sailing, sea kayaking or jungle biking, hiking and bird-watching among the ruins of an 18th century colonial plantation. ... more   less 
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Also Known As:
Anse Chastanet Hotel Soufrière
Anse Chastanet St. Lucia/Soufriere
Anse Chastenet

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