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“Isolation comes at a price.”
Review of Anse Chastanet

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Anse Chastanet
Ranked #6 of 11 Hotels in Soufriere
Certificate of Excellence
GreenLeadersGold level
Hong Kong
Level 6 Contributor
112 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Isolation comes at a price.”
Reviewed May 8, 2013

The lovely location cannot quite disguise what is a pretty average hotel. Expect the accommodation to be acceptable but not luxurious, the service to be laid back and friendly rather than especially efficient, and the isolated location to bring a pricing regime that reflects both the tourist cost structure of the island and the lack of easily accessible nearby competition. For us, the nightly music was a redeeming feature.

Room Tip: Not all rooms have air conditioning. Check in advance if this is important to you.
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
3 Thank mapHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 6, 2013 via mobile

Part of a family of four - my 4th time and my parents 6th and yet it was the best holiday I've ever been on!

The Best Bits:
-the staff - having recently been to Antigua where we had problems with rude staff I was anxious to see if they would yet again be as friendly as ever! Peter is the best front of house we have come across and Junior lightens up every day with his beaming smile and happy attitude!

-the jazz cruise - this is a MUST - and a new trip for us - we even debated doing it a second time on our last night!! A perfect sunset, rum punches on tap and dancing to the most amazing saxophone player made it the best night! Felicia (bar maid) was hilarious and made it even better!

-rooms - me and my brother shared a hillside deluxe with the most amazing view of the pitons - I could not fault it!

- complimentary plantation tour by Meno - so insightful and interesting and for free!!

-the cocktails - I bought a blender on my return -sadly my versions were not a touch on their famous Banana Daiquiri!

-some things to consider :
- this is a traditional hotel so no TVs and no air con but they provide multiple fans and it is perfect for people wanting to totally relax whilst getting a taste of the culture. You can watch tv at home!! It is the most beautiful island out of the ones I have been to (Barbados, St. Vincent and Antigua) so there is plenty to do such as a volcano tour etc.

Overall this trip was incredible and to sum up in the taxi on the way to the airport we were all silent the whole way until my dad suggests returning in 2015.. Which was followed by lots of cheers!!


  • Stayed April 2013
    • Value
    • Location
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Helpful?
2 Thank Oc8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk,England
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 5, 2013

We were after barefoot luxury and our Carribean travel specialist said this is the only hotel to look at. A friendly welcome and cocktail greeted us at the upper terrace bar- staff are particularly friendly despite a few letting the standard down.
Our room was huge with an incredible view of the pitons - quite stunning with no windows - early to bed as light and wonderful birdsong awoke us at 6am every morning.The room once again despite its first class views was old fashioned and a bit shabby- chairs with odd cushions with a slit in the middle so no position was comfy and a stunning open shower with a dreadfully weak, antiquated shower system.
The steep ascent back to our room from the beach is at first a shock but after a day or so it helps burn off those delicious lunch time burgers on the beach and keeps a degree of fitness. The shuttle cars were excellent and always came within 5-10mins when summoned , great after a tiring day in the sun!!
The beach is really lovely , I did daily yoga and my husband took out a small dingy sail boat each day when the afternoon wind whipped up. Beach service is great , sticking out a small flag and the variation of the 2nd smaller beach makes for a bit of variety although loungers and umbrellas are tired and not so comfy. There are lots of things to do each day, scheduled trps to markets, volcano sites,botanical gardens or shopping- we did very little apart from a visit to their organic farm which as an horticulturalist was really fascinating.
The spa was pretty ropey- friendly but dingey rooms and rather amateurish treatments. 160 dollars for an hours ayruverdic chakra balancing massage and it wasn't very good. My husband had a massage and the masseurs nails were long and the whole thing was harsh and unrelaxing.
Our main disappointment was the food. We love food and have travelled the world eating in great roadside stalls to Michelin starred restaurants - it was just spoilt by over fancy food which put presentation before taste. Everything was over fiddled with- a piece of local fish came with 2-3 sauces on the plate, flavoured sweet potato mash and salads covered in very strongly vinegary dressings. We longed for grilled fish simply cooked to glorify it's freshness and flavour- even requesting one night with a manager a small whole fish to be cooked- we ended up with the same old piece of flavourless white fish and frozen prawns despite the promise of fresh tuna and a whole fish - wise up chef, you have a coastline of amazing fishing going on so why isn't your beachside grill not serving a menu with more than one complicated fish dish? Even a grilled steak came with a thick red wine sauce plus a peppercorn or garlic butter sauce served on the side- why be so confusing ?
Our general feeling about the hotel was that if we had visited 20 years ago it would be the same. It has a lovely Caribean feel with bright art, murals and local furniture but we paid top whack and the hotel is tired and in parts quite shabby and doesn't deserve to be charging 5 star prices.
Would I go back- well sadly no although by the chat around us many do , so someone is happy with it all.
Maybe we should have ventured higher to Jade Mountain but that looked slick and too smart for our barefoot luxury needs. Lovely beach hotels are easily reached all over the world now and all I can say is that I don't think you can stay in a time warp moving prices up but changing little.

Room Tip: Room 7f was one of best with stunning direct view of pitons
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  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank BELINDAG87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level 5 Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed May 4, 2013

We only stayed one night, but what a great place. We loved the unique octagonal room, the bed with the mosquito net, the fantastic beach with grass huts and free snorkeling, scuba diving, and water taxi. The bathroom was great, the bed was comfy, the view out the window was incredible--Petit Piton RIGHT THERE, with Gros Piton just behind it. And an ocean view out the other window.

The staff were all wonderful--friendly and eager to help. If you're there on Tuesday night, the manager has a reception for the guests down at the beach restaurant. Nice gesture and a fun event. The restaurant serves dinner there on the beach, with candles lighting the pathways--quite a setting.

The only possible "negatives" I can think of are (which aren't really negatives) are that the room (as was noted up front) did not have air conditioning--but we found that OK, since all the windows and rear door opened up to the air. A/C would possibly have ruined that. Also, printing your boarding pass there is a bit of an ordeal--you have to go to the guest computer, download it as a PDF, and then e-mail it to the receptionist. But maybe that's because they don't want to click through the attestations required to print the pass for an international flight. Be advised that the room doesn't have TV--but you can watch TV when you get back home. I was momentarily alarmed in the early evening when I saw massive smoke arise out of the woods by the beach; I was told this is some anti-mosquito treatment. I was a little nervous about breathing it, but I'm also nervous about getting malaria, so I'll take the DEET mist, I guess.

Some of the rooms are a bit of a hike up the hill from the lobby, but there is a paved road, so if you have trouble walking, I'm sure they could drive you.

All in all, a wonderful experience, with absolutely unbeatable views and convenience to activities.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
1 Thank WashDCMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 2, 2013

We stayed here after spending 3 days at Ladera. At Ladera, there was no beach, but we had a spectacular view of the Pitons. Here we had excellent access to the beach. We enjoyed paddle boarding, snorkeling, and sun bathing. At the Manager's Welcome Reception held on every Tuesday, we were able to get a table on the beach and really enjoy and unique dining experience. However, we found the food was better than average, but not great.
The biggest downside to the hotel was getting there and leaving there. First of all, since we were on the beach level, we had to climb at least 5 stories to get to the front office and catch taxis. Once we got a taxi, we had a 1.5 mile ride on a single track, unpaved, road to town. It took at least 10 minutes just to get to town and then another 10 to get back to the hotel. It seemed as though the hotel made it difficult for you to leave the grounds, and it worked, because by the 3rd day, we decided to eat at the hotel because we didn't want to make the trek back and forth to town.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mevers28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed April 26, 2013

We only managed a couple of lunches at this wonderful hotel, but it is still a firm family favourite. The menue has altered, becoming mroe expentsive and the Sunday buffet was devine. The staff are really welcoming and the service was very good on both trips.

While people seem to not like the rather rough drive to get down to the hotel, you can take a boat to get there, though I think the drive is well worth it to be in such a heavenly place.

Also did a snorkle and saw some great fish.

  • Stayed April 2013, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank RealWomen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerham, United Kingdom
Level 6 Contributor
254 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed April 22, 2013

We don't normally go for a package holiday and nor do we normally stay in one place for two weeks but Anse Chastanet is a bit different. For a start we didn't feel 'packaged' - there were no holiday reps or any pressure to take part in organised activities. There were lots of things to do... or you could do nothing at all. We used the hotel activities desk to give us ideas and to make the practical arrangements - like providing a car and driver, booking restaurants etc - it felt like we were travelling independently, making it up as we went along, but had all the hassle taken out of it. The hotel staff were all brilliant - really could not have been more friendly and helpful. They even had a member of staff get medicine from the chemist in Soufriere that wasn't available in the hotel shop (no extra charge).

Our room was huge and very well appointed with a big comfy bed and nice lounge area and spacious bathroom. It was very light and airy because there were only one-and-a-bit walls - this is the Anse Chastanet quirk - no aircon just cooling sea breezes. It sort of works; where we were, high up the hill, kind of felt like being in a treehouse but there were times when walls, windows and A/C would have been nice - there is little privacy and the breezes were not always sufficiently cooling (turn the ceiling fans off and it got stiflingly hot very quickly).

You need to be (or will get) pretty fit - 195 steps down to the main restaurant/bar area and over 300 to the beach from our room - but worth it: the bar/lounge was great to just sit and chill, the food was excellent and the beach WOW.

Not for everybody and, being honest, we wouldn't go again, but absolutely perfect for what it is and does.

Room Tip: Get a room as high up the hill as possible (we had 14A) to get the breeze and amazing views.
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
2 Thank AlisonandColin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anse Chastanet

Property: Anse Chastanet
Address: 1000 Anse Chastanet Road | PO Box 7000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#3 Green Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Family Hotel in Soufriere
#4 Spa Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#5 Romantic Hotel in Soufriere
#5 Luxury Hotel in Soufriere
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Anse Chastanet 4*
Number of rooms: 49
Official Description (provided by the hotel):
Tranquility, Romance, Adventure: What were Caribbean hotels like when you sat watching the sunset instead of cable TV? You can still find that Classic Caribbean at Anse Chastanet on St. Lucia’s quiet southwestern coast where two magical peaks, the Pitons, leap from the sea and the mountains are covered with luminous greenery.Architect owner Nick Troubetzkoy believes passionately in nature. So he created a hotel that makes the foliage and the flowers, the perfumes and the peaks, the sea and the bird song an integral part of your vacation experience. The estate encompasses 600 lush tropical acres bordering two soft sand beaches. The resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colorful coral reefs teeming with tropical fish.With such a unique setting as his canvas, Nick Troubetzkoy was inspired to design a one -of-a-kind resort. A dozen rooms are tucked in behind the coconut palms that line the beach and the remainder tip toe up a flower decked hillside, taking advantage of the captivating scenery all around. Anse Chastanet’s ever growing art collection provides a visual feast of its own. There are impressive wooden sculptures and plaques, earthy burlap compositions, painted “sky ceilings” and vibrant acrylic paintings invoking memories of Matisse and Picasso.And while the sensuous seclusion of the rooms provides some guests with the perfect excuse for lolling away the day on the balcony, others head out to partake in the many activities on offer; yoga, snorkeling, scuba diving, tennis, sunset sailing, sea kayaking or jungle biking, hiking and bird-watching among the ruins of an 18th century colonial plantation. ... more   less 
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Also Known As:
Anse Chastanet Hotel Soufrière
Anse Chastanet St. Lucia/Soufriere
Anse Chastenet

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