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“Pros and cons”
Review of Anse Chastanet

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Anse Chastanet
Ranked #5 of 11 Hotels in Soufriere
Certificate of Excellence
GreenLeadersGold level
Reviewed September 1, 2011

This is a very nice island type resort. the rooms were nice although our bathroom was very small, about 4x10 with a shower at one end open to the outside. The food was very good but slightly expensive, $22 for a chicken sandwich at lunch. The big drawbacks are on AC anywhere and the temperature was in the high 80's all the time with high humidity. Also there is no pool so if you want to cool off you need to go down about 119 stone steps to the beach, then back up when you are finished on the beach. One bar area only and not much else available unless you want to go on various trips. Resort is very difficult to get to up a steep unpaved road. So no taxi will come up. Once you are there you are kind of stuck unless you have a car.
Overall not my cup of tea.

  • Stayed: October 2010, traveled as a couple
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2  Thank 2010Escape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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747 - 753 of 1,200 reviews

Reviewed August 28, 2011

I stayed at this Resort for a week, great sunset, great staff, but from the staff view managers/owners are not treating them right! And I think its sad, cause those staff ARE the real reason this hotel gets its awards and Not managers and owners! Most staff I spoke to was unhappy with pay and other issues! The diving area is great, thanks to keither, Kenton. Restaurant (need to eat at the APsara) Indian restaurant! Friendliest staff, calixta great personality, hostess filliner, Richard young ambitious, great personality! Think he is a asset to this company! Thank you EVERYONE I will be back soon!!!

  • Stayed: July 2011
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Thank tunechi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2011

I stayed here with my family (brother and parents) a while back - I believe April 2006. It is an absolutely fantastic hotel. It was unexpected that we stayed here, but we showed up unannounced and were pampered extensively.

Our room, a beachside one, was spacious and comfortable. It had a sleeping area, a large bathroom, and a living area with sofas and a hammock. It was steps from the beautiful beach. The beach had cous-cous huts and the water was warm and clear. Junior was the best - he'd come around and spray you with mint water to cool you off on the beach and give you cooling towels. Everyone there, from the cleaning staff to the beach and restaurant staffs, knew who we were and were beyond gracious.

The restaurants must be commended - the food is spectacular. We were on the plan that included breakfast and dinner in the room rate - and it was fantastic. The breakfasts were large buffets served by the beach with amazing food choices. For dinner we could either eat up in the treetops at the wonderful, elegant sit-down restaurant (which we did the majority of the time) or have a buffet dinner (with endless delicious choices) down by the beach. One night we had a great dinner on the sand as well, as they moved all the tables out there.

We also took a glass-bottom boat tour, viewed the gorgeous Pitons from every vantage point, and went on a tour with Meno, an excellent tour guide, through the Anse Mamon plantation, which is an adjacent beach reached by a short boat trip.

If you are considering staying here, realize that it is expensive but entirely worth it. The food, service, accommodations and setting are beyond compare. Additionally, the price is all-inclusive, which means once you're there and you've paid, you don't feel nickel and dimed in any way. It's absolutely a once in a lifetime experience, however I hope I can make it back for a second phenomenal vacation in my lifetime.

Note: if you are someone who wants to remained wired and plugged in, this isn't for you. There are no computers, televisions or telephones (except a few in the lobby area). Also, climbing the stairs from the beach to the restaurants and reception area and rooms further up the hill is not for the faint of heart, but worth it for the view alone.

  • Stayed: April 2011, traveled with family
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2  Thank Ericvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

Although most reviews on Anse Chastanet are from couples I went here as a solo traveller and had a wonderful time. St Lucia is stunningly beautiful and this resort has the most amazing location. The friendly staff and welcoming atmosphere immediately put me at ease. The weekly welcome party actually fell on the night I arrived and was a lovely introduction. The food is amazing with very good choices to suit all tastes. Throughout my stay I was able to have privacy and total relaxation when I wanted it, and be social and active when it suited me!

These are my 'top tips'!!
- book all inclusive as food and drink is expensive, I did after reading the reviews on here and am glad I did!
- if you struggle with humidity book a beachfront room, the only ones in the resort with air conditioning. I also did this and was glad to have a cool room at night. The massive bathroom wasn't air conditioned but had louvered windows for privacy. They are set back from the beach however I did have a view of the sea from my very spacious balcony. The hillside rooms undoubtedly have better views, including the Pitons, but I was happy not to have to climb the 100+ stairs back to my room from the beach! These rooms would also probably suit light-sleepers too as they are enclosed and therefore reduce the night-time noise from tree frogs and the nightly music entertainment (which incidentally was sometimes a bit loud for my taste, however it always ended at 10pm on the dot).
- be aware that the water taxi's on the beach are independently operated so can charge you what they like, don't be afraid to shop around. If you book an excursion via the hotel they will charter a water taxi as part of the package and charge it all to your room so you don't have control of the price. Myself and a group of 4 others privately chartered a water taxi to Castries for a day shopping.
- I would recommend the Treetop Adventure zip-lining, plantation tour (free with hotel guide Meno - brillant!) snorkelling and trips to Castries, Anse Le Raye fish fry Friday and Marigot Bay.
- unemployment is 40% on St Lucia and there is no minimum wage, therefore any tips are appreciated by staff and water taxis alike.
- the spa is basic with a slightly worn-out reception area, however the treatments were amazing, I'd recommend an Ayurvedic massage with Philippa!
- the snorkelling is good as there is a marine reserve just off the beach with some huge barrel corals and loads of colourful fish. Other resorts send boatfulls of tourists to snorkel here but they come and go quite quickly.

As mentioned in previous reviews if you want modern, brash, urban-style accommodation you are in the wrong place here, but if you like discreet, tasteful, comfortable, authentic, welcoming accommodation then you will love it!

  • Stayed: July 2011, traveled solo
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12  Thank Nursey999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

Magnificent setting on the hill above a beautiful sheltered bay with its own mini coral reef. Superb view of the Pitons. Food and facilities excellent - great snorkelling right in the bay itself and lots of other reef opportunities close by. Has fantastic scuba opportunities on the neighbouring reefs and even a chance to learn basic scuba in the hotel pool. Rooms at the top of the complex have their own infinity pools. Not inexpensive but a fantastic experience. Met a young Canadian couple who got married while we were there - just them, their witnesses and the priest on the beach next door, at sunset - what an experience.

  • Stayed: September 2010, traveled as a couple
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Thank Colin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

We stayed at AC from July 30 - Aug 6 in room 15B. Overall the resort was wonderful, the staff extremely friendly and accommodating. My wife has celiac disease and we were visited by Ivan Silk, the head chef, onn most nights to ensure her meal choices were in fact gluten free. On additional, without asking, the resort packed gluten free snacks on all our excursions. Simply amazing.

Evert ing you've read about the steps is spot on - it's 102 steps from the social desk to the beach. A great overall leg workout each day :-). The snorkeling right in the beach area is some of the best on the island, witnessed by the fact that Sandals resort and others were there on a daily basis. It's a large area and can easily accommodate many snorkelers. Scuba is also great and the resort course is recommended because you learn rit there in the reef area.

AC is clearly a honeymoon destination as is its sister property Jade Mountain. A others have said do take the staff up on a tour of Jade and a subsequent lunch a the small restaurant. It's stunning and a little painful to know where you're not staying :-)

Our room, 15B was spacious with a wonderful view of the hillside and ocean. It felt as if we were staying in a tree house.

I would definitely recommend AC for anyone heading to St Lucia

  • Stayed: August 2011
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2  Thank Jbonander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

I believe this is a four star. I’m not sure that I would give it quite that
many. It was very clean but seemed old. The room was considered
“oceanfront” or “oceanview” but you couldn’t see the ocean at all. This was a somewhat of deal-breaker for my spouse. It is very tropical and green there, which is all
you could see from the room; trees and mountains. And we were on the
second floor. It was a short walk to the beach. I also didn’t realize how
mountainous the island is in general. To get from the beach level to the
reception area/treehouse restaurant was 110 stairs! Given that we were some
of the youngest people (40's) there I felt bad for all the others that had to climb up there if they needed anything. There was a van available at anytime that you could call and they were always there pretty quickly. Back to the room; the bed was pretty hard and the sheets were just ok. The bed is a real deal-breaker for me because I have back issues. The windows had built-in wood blinds but they couldn’t be closed, so when the sun was up-so were we.The bathroom had a good shower but no tub. Which is also something I enjoy on vacation-a bath. There no pool at the resort.

  • Stayed: February 2011, traveled as a couple
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1  Thank D3K2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anse Chastanet

Address: 1000 Anse Chastanet Road | PO Box 7000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#3 Family Hotel in Soufriere
#3 Green Hotel in Soufriere
#3 On the Beach Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Luxury Hotel in Soufriere
#4 Spa Hotel in Soufriere
#5 Romantic Hotel in Soufriere
Price Range: $384 - $927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Anse Chastanet 4*
Number of rooms: 49
Official Description (provided by the hotel):
Tranquility, Romance, Adventure: What were Caribbean hotels like when you sat watching the sunset instead of cable TV? You can still find that Classic Caribbean at Anse Chastanet on St. Lucia’s quiet southwestern coast where two magical peaks, the Pitons, leap from the sea and the mountains are covered with luminous greenery.Architect owner Nick Troubetzkoy believes passionately in nature. So he created a hotel that makes the foliage and the flowers, the perfumes and the peaks, the sea and the bird song an integral part of your vacation experience. The estate encompasses 600 lush tropical acres bordering two soft sand beaches. The resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colorful coral reefs teeming with tropical fish.With such a unique setting as his canvas, Nick Troubetzkoy was inspired to design a one -of-a-kind resort. A dozen rooms are tucked in behind the coconut palms that line the beach and the remainder tip toe up a flower decked hillside, taking advantage of the captivating scenery all around. Anse Chastanet’s ever growing art collection provides a visual feast of its own. There are impressive wooden sculptures and plaques, earthy burlap compositions, painted “sky ceilings” and vibrant acrylic paintings invoking memories of Matisse and Picasso.And while the sensuous seclusion of the rooms provides some guests with the perfect excuse for lolling away the day on the balcony, others head out to partake in the many activities on offer; yoga, snorkeling, scuba diving, tennis, sunset sailing, sea kayaking or jungle biking, hiking and bird-watching among the ruins of an 18th century colonial plantation. ... more   less 
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Also Known As:
Anse Chastanet Hotel Soufrière
Anse Chastanet St. Lucia/Soufriere
Anse Chastenet

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