Let's start with the check out first. We were on the all-inclusive program. When I checked out, the bill I was presented with said things like "AI Breakfast" and an amount. The charges came to over $600 and they should have been $80 to cover the excess gratuities I added throughout our stay..
It is a bit unnerving to be told that we just need to sign the charges to our room and they will come off. The all inclusive program was a good value for our family of 4 - including our two 20 something sons. In 3 days, we got our money's worth but found it frustrating to worry if the $250 dinners were going to go away.
On the first night, we asked Tim if there were any restrictions on the all-inclusive program (we weren't told anything other than to sign by the front desk). He told us that the lobster, premium liquors (not named) and wine by the bottle were not included. No problem. We worked around these rules. The meals at the Beach Bar were very good. The Palms restaurant - not so much. The Long Island Iced Tea my son had from the lobby bar was the worst drink he had ever had and he mentioned he had tasted some pretty bad stuff in college. To us, it wasn't worth the fuss to go to the fancy place.
Tim was our server a number of times. He seemed to genuinely care about his guests. If I owned The Landings, I would worry about losing him to another place. He can choose any place and I would follow him to that restaurant. A couple others seemed to give a rip and others warmed up by day 3.
For those of you wondering about the expensive taxi ride - do it once and you will understand why it is so much. That is a long ride. We rented a car and had a couple of challenges including coming around a corner to a stalled dump truck with tires screeching by those going the other way on a road that is really much narrower than a two lane mountain road in the US. As for driving on the left, I didn't have a problem with it although my wife did mention that I was close to the shoulder line (and the cliffs) a few times.
We had a harbor front two bedroom unit. The appliances are high end - Miele oven, Liebherr refrigerator, etc. Lots of space in the main room. Shower leaked in the master bath - water over to the toilet. A towel between them slowed the flow. Water pressure was pretty weak - pressurized shower heads would have helped.
We felt our room was very clean. We only saw the housekeeping staff once briefly. The walk from our room to reception/Palms Restaurant is long and you would want to use the golf cart shuttles they offer to get around.
Would consider other places in St Lucia before returning to The Landings. It just wasn't firing on all cylinders. I would have preferred wrist bands or something else to continually worrying about the charges and then being presented with an overstated bill as I feared. Ultimately it was corrected. Others have mentioned a similar problem. My situation apparently wasn't unique.
- Official Description (provided by the hotel):
- The Landings is St. Lucia's premiere beach resort featuring one, two and three-bedroom all suite villas. Accomodations include full kitches, state-of-the-art amenities, private terraces and personal plunge pools. The resort offers, beachfront dining, a full array of water activities, 80-slip yacht harbor and Soleil Spa. Free Internet Beach Largest Suites north of St. Lucia ... more less
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- Also Known As:
- The Landings St. Lucia, a Rock Hotel Castries
- The Landings St. Lucia Gros Islet