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“A beautiful resort in a great location”

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Bay Gardens Beach Resort
Ranked #3 of 13 Hotels in Gros Islet
Certificate of Excellence
GreenLeadersPlatinum level
London
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A beautiful resort in a great location”
5 of 5 bubbles Reviewed June 16, 2013

Right from our arrival to our departure, we had a wonderful time at Bay Gardens.
On arrival, my parents and I were presented with welcoming rum punches. Check in was swift. Our room was excellent indeed. Very spacious and very clean, with a large bathroom. The porch overlooked the pool but was distant enough to allow privacy. The air conditioning was good quality, as was the TV set. The beds were large and very comfortable. We had a problem with the safe in the room, but they sorted that out quickly.
Staff were fabulous. Penny gave us a great introduction to the resort and St Lucia. There are many restaurants within walking distance...their own restaurant looked a little too quiet for us. I would definitely recommend Buzz restaurant, just a few minutes away, as well as Spinnakers.
The beach at the back of the hotel is not that big, but does stretch either side for some distance. Pigeon island nearby is a great place to spend a few hours and enjoy the view of Rodney Bay (but do have good shoes for the higher peak).
Breakfast was the better side of average, but the service was great. My mother wasn't feeling too well, so the staff kindly made some ginger tea for her. They did so again the next day! Very thoughtful.
I used the gym a couple of times and it has good modern equipment. We didn't use the pool, as the sea was much more inviting.
The only downside was that one night, music was playing loudly (in the bar?) till after midnight. But thats it.
Sadly, we were only there for 3 days. It didn't feel enough! This is the sort of place you could easily spend a fortnight, and its also a great base for discovering the stunning island of St Lucia. I recommend this hotel, and we may return! (Although note St Lucia is rather expensive!)

  • Stayed May 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Dulwich37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,056 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (711)
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English first
trinidad/west indies
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 15, 2013

Family with small kids 13/12/7 and a rambauncious 2year old,who will probably be remembered until we visit again!
Staff ever soooo friendly,helpful
Spa......Nadia wonderful massuse
Lovely pool, gorgeous beach!
Thank you Bay Gardens beach resort we look forward to seeing you next year!
Hugs
Family Limrick!

Room Tip: Rooms closer to the restuarant end/ nearest other building,sister restuarant with carpark to the bac...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank keskidee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, July 2, 2013
Thank you for choosing us for your family getaway. We’re certainly looking forward to your next vacation!
See you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wexford, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 14, 2013

My husband and I stayed at the Bay Gardens Beach Resort May 25th through June 1st in a 1 BR unit. I can't say enough good things about the resort and staff. I had a rocky start to our vacation as my suitcase didn't make it to the island with me. When I told the staff at check-in they were very simpathetic and caring. They told me to leave my luggage form with them and that they would take care of it. And they did. The next day when I inquired, they were able to tell me it was on the next flight and would be delivered to my room when it arrived. Having them take care of that task really helped relieve the stress of not having clothes, etc. A BIG thank you to the front desk staff.

The entire staff is wonderful. Penny was always so cheerful, asking how we were doing and was there anything she could do for us. The resort manager was very gracious. When I mentioned to her that the light bulb in the bedroom overhead light was out, someone was there to replace it within about 10 minutes. The bar and restaurant staff were great too. The restaurant manager suggested a St. Lucian dish the one day for lunch that was just wonderful. And watching the sunsets from the bar with Ali and Vidal keeping the drinks coming was a wonderful way to spend part of the evening.

The unit we stayed in was clean and comfortable. It had a litle bit of a musty smell, but I think that was because it was a ground level unit. We talked with another couple who's unit was on the 2nd floor and they said they didn't have that problem. The bed was very comfortable and the bathroom was spacious and modern. The kitchen was adequate for our needs. Both the beach and pool are great for lounging around.

If you are considering this resort, you won't regret it. My husband and I have put it on our places we will come back to list.

Room Tip: 2nd and 3rd floor rooms have better views.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karyn_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 11, 2013

We have just returned from St.Lucia, we first went here to Bay Gardens in September 2010 for our HoneyMoon & LOVED it! We returned for 2 weeks holiday at the end of May & can safely say we were'nt disapointed with our 2nd holiday here. The Hotel is lovely & the Staff are excellent - they cannot do enough to help you! Especially Elrhan, Vidal & Garvin at the bar & Jackie & Lester - Hotel Manager Type people.

The Pool area is lovely as is the beach, we had an Ocean view room this time & can say it is well worth the extra money for the beautiful view!
The food at the Hotel is nice & we ate there plenty but its well worth getting out to some of the other restraunts as they are fantasic - you can walk into Rodney in less than 10 mins but a Taxi is normally only 20 EC$ - about £6 English. Our Favourite Place is the Charthouse it is a must go for a meal at night they do brilliant ribs ( 2 days later Im still thinking about these ribs by the way!)- steaks,Shrimp,fish & Chicken & serve THE best rice on the island, for a really decent price & Brilliant Cusomer Service! Spinakers just down the beach is really nice as is Big Chef & Tapas on the Bay ( both in the town). Rituals Coffe is good for a decent price sandwich at lunch time too if you want a lighter lunch that a full on plate at the hotel!
St.Lucia is a beautiful place with brillinat people, beatiful secenery & a completely laid back atmosphere. I cannot say in words just how much we love it there, we will be going back very soon!!

Lastly we met a few people who didnt go out of the Hotel during there stay - each to their own and all that, but it is such a beatiful place with great trips to go on so that you can explore & learn about the Island it really would be a waste to go all that way & not go out of the hotel.

Room Tip: If you can afford to upgrade to a beach front room do it as the veiw & sound of the sea is very...
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  • Stayed May 2013, traveled as a couple
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Helpful?
1 Thank michelle w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

We had an excellent trip to St. Lucia and Bay Gardens Beach resort was perfect. There was so much to do at night - the hotel always had a happy hour or beach party or live music going on. The beach was beautiful and it was so easy to walk straight from pool to beach and to one of the few bars in the area.

Everyone was extremely helpful and friendly, especially Elron the head bartendter and Kingsley who works in Water Sports next door. The rooms were very clean and spacious and the maid service was excellent as well. We will definitely be back!

Room Tip: all rooms are gorgeous - even if you get pool view which is a little cheaper the view is great!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, June 12, 2013
Does one great stay deserve another? Thank you for staying with us and feel free to visit us again in the future. We will pass on your thanks to Elron and the rest of our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
6 reviews
5 of 5 bubbles Reviewed June 10, 2013

just a great week in St. Lucia. The hotel was right on the beach, which was wuiet and unbelievably beautiful. The staff was friendly and very helpful as well. Getting a beahfront room is well worth the extra money since it puts you right on the water.

Make sure you take advantage of the hotel shuttle that will take you into town. No cost. And make sure you feed the cats. They make the trip even better.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

A family of six came to St Lucia for 1 week from May 25th to June 1st. It was a fantastic week. The resort is superb, good location and has all amenities. The staff is very nice. We got champagne for our 29th anniversary and my daughter got hers for her 26th birthday. It really was a blast for her. Thank you Olive, Penny, Lester, Richard, Nadia and all the staff of the resort(security guard, room service lady). You have made our week memorable. We did mingle with the local, each the local cuisine which is very delicious. A lot of provisions such as wax apples, sour sop, sour plums made me remember my country very much. It has been 40 years that I have not eaten those. Alden and Danny of St Lucia Airport Shuttle are the best. Although we had a long trip to the resort and back to the airport, but the drives did not seem long at all with all your quizes about St Lucia. And we think we passed the test, didn't we, Danny? We really enjoyed the trips. And last, words cannot express all our thanks to the Reel Irie crew. We met Bob, captain Franklin, Ram, Eaton who also are awsome! We signed up for a whole day fishing which was a very nice trip. All the food and drink is included for the trip. I highly recommend REEL IRIE for Deep Sea Fishing or Tours . They picked us at the resort, drove us to the marina and here we went. A wonderful day in the seas! We were very fortunate to see whales, dolphins, sea turtle many times during the trip at close range. The crew is VERY NICE and FRIENDLY. They even gave us some fish the next day (wahoo) that we grilled with butther and garlic. Very yummy!!! We also went to eat some conch and fish ( I don't know where) which were very tasty and we have the occasion to meet a lot of locals there. Simple people which have simple life but very friendly. We are not saying you all good bye, we'll come back!!

Room Tip: All rooms are the same, large and clean. For better view, ask for higher levels so you can see the...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank trip reader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay Gardens Beach Resort

Property: Bay Gardens Beach Resort
Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gros Islet
#2 Family Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
Official Description (provided by the hotel):
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet

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