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“A fantastic holiday destination”

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St. James's Club Morgan Bay
Ranked #4 of 13 Hotels in Gros Islet
Certificate of Excellence
Oakham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“A fantastic holiday destination”
Reviewed August 23, 2014

This all exclusive resort does not disappointed. The transfer is only just over an hour and let's you take in St Lucias ocean views, rainforest and culture in an air conditioned mini bus as the hotel does not transfer in coaches.
One of the nice things about the resort is it is openness which means in a week I didn't feel claustrophobic. This doesn't mean it is far to walk anywhere but it is a nice stroll through beautifully manicured gardens and even if you were in the farthest away room it's really not that far.
For anyone not to like the food they would have to employ a Michelin chef in their own home as every restaurant is very good. We did not eat in the one of six restaurant where you have to pay extra for steak as we like the al fresco dining and as long as you can go a week or two without eating a strak then it's a waste of money especially as the fish and other meat dishes are so good.
All the staff were friendly and you never want for anything either in the restaurants or in the rooms. All facilities are well maintained, there are no lights not working, no loose paving slabs, pools and beaches are always clean etc.
Loved the water sports and never found a problem getting on an activity in fact we learnt to waterski in the week I was there, included in the holiday and the array of water sports is one reason why I would go back.
Probably a split between families and couples and it worked really well because there is so much to do and it gives the place a vibrant feel without it being too much.
The entertainments whils not the best in the world are entertaining and we had a good time every night.
All in all definitely a place I would go back to

Room Tip: Personally I would not be disappointed with either a garden or an ocean view room
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  • Stayed August 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2,118)
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English first
Uckfield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 23, 2014

This resort, where do I start arrival treated with a rum punch and a very genuine welcome from every member of staff you come in contact with, from gardeners maintenance to the general manager, the staff are amazing always happy and singing, they actually really do love their jobs and this reflects in the outstanding service. I work in the hotel industry and it is no easy task to get it right continuously but yes they manage this with an air of ease. Mr GM you should be very proud of your staff, as each and every one of them is a credit to you. The food is excellent something for everyone no matter how picky an eater you are they will accommodate and with a huge smile. The grounds and rooms are immaculate. I could go on and on about how fantastic this place is, but you really Ned to try this resort. It is listed as 4 star but I would certainly give it a 5 star rating for the service alone. Well done st James Club do not change a thing, it's not broken so do not truancy fix it. It is perfect the way it is. Thank you for the memories which we will treasure always

Room Tip: Sea view suites and family connecting rooms are fab
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  • Stayed August 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Paula W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 22, 2014

St. Lucia is a beautiful island but so many hills. Our hotel was a little over an hour from airport. Staff were not friendly (except for Theresa at Tommy's pool Bar and Shermaine in housekeeping), O and entire staff at the Tree Top Pizza and Pasta restaurant (also the resort's best food). Resort is sooo big and too much walking. If you are willing to wait 20+ minutes, staff would take you back to your room in a golf cart. Rooms are just OK. It is advertised that you are greated in the hotel lobby with a cold drink and wet towel when you first arrive to the resort, but I guess that only applies to some guests because we definitely did not receive this treatment. You cannot take food back to your room and gift shop is expenisve (I paid $7 for Pringles!!) so I was hungry a lot. Hardly any options for vegetarians. Well, we won't be returning. Barbados was soooooooo much better!!!!

Room Tip: Higher floors have ocean views as well as rooms in the 1200 block. We stayed in room 1044- pretty v...
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  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
6 Thank Brooklynalyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad and Tobago
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 22, 2014

Best vacation ever....the Service was just great....i celebrated my birthday the day i arrived and the restaurant staff made it so special....overall everyone was so helpful with everything....so friendly. The resort is such a beautiful place....the watersports, the food....the people.... i highly recommend St James Club to all for the vacation you will never forget....

  • Stayed August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Molly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 22, 2014

We spent a wonderful week at the St James Club Morgan Bay in May. We'd told them prior to arrival that we were celebrating our anniversary and when we got there we discovered that our room had been upgraded and there was champagne and rum waiting for us in the room which made us feel super special, especially when we enjoyed a glass of bubbly sat on our balcony overlooking the ocean. The staff are all really attentive and kind and happy to make conversation, we felt really welcome and looked after. People who really stood out for us were Dwight and Cindy at The Palms, and everyone at The Sunset Bar. The beach is small but has everything you could ask for, including fun watersports and plenty of loungers and umbrellas. We went on Joy's tour and had a great time, we would definitely recommend it. We were sad to leave the hotel, it was paradise - we hope to return again soon!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mtc2502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 21, 2014

We stayed for 4 nights, and enjoyed the pool & beach areas daily, and just RELAXED. They have free water sports onsite, as well as optional (paid) excursions that you can book.
There's an 'adults only' pool, and a separate 'family/kids' pool. The adult pool has a swim-up bar which we also enjoyed :) Free Wi-Fi in lobby, and in the outdoor 'pool lounge' areas (It's $10/day extra to have WiFi in your room, but we found we didn't need that).
Resort is all-inclusive food + drinks, and all the restaurants had good food. Best of all, all of the hotel staff was super friendly and truly hospitable; cared for us as if we were family. I would definitely come back to this resort! My only complaint is that the nightly entertainment music is outdoors and it was very loud- we could hear it in our room each night--so if you go to bed before 11pm, bring your earplugs.

  • Stayed August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 21, 2014

I highly recommend this resort for many reasons but mostly "service, service, service"!
Upon arrival there was a booking misunderstanding/problem with our room that could have ruined our 4 night trip. Duty manager, Dania Charles was wonderful in her professionalism and kind, calm demeanor as we were upset and quite unhappy. She fixed our problem quickly and to our complete satisfaction. Thank You Dania! The resort and our room was very clean and the staff incredibly nice, friendly and professional. We value a resort that can put the customer first regardless of "who's fault it is" and would return to the St James. Another shout out to Michelles "Ghost" drink at the pool bar and the morning "egg lady" at Bamboo.

  • Stayed August 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. James's Club Morgan Bay

Property: St. James's Club Morgan Bay
Address: Choc Bay | St. Lucia, Gros Islet, St. Lucia (Formerly Morgan Bay Beach Resort)
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Luxury Hotel in Gros Islet
#4 Romantic Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. James's Club Morgan Bay 4*
Number of rooms: 345
Official Description (provided by the hotel):
Escape from reality at the four-star St. James's Club Morgan Bay, Saint Lucia - A fun, relaxing, and casually elegant Caribbean beach resort famous for its friendly staff, amazing tropical gardens and great service. St. James's Club Morgan Bay is an excellent choice for couples, families, weddings, honeymoons, family reunions and more. This resort has 345 rooms in total for its Caribbean vacationers to choose from. Guests can relax and enjoy terrific garden view, beachfront, ocean view and suite accommodations. ... more   less 
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Also Known As:
Morgan Bay Beach Hotel Gros Islet
Almond Morgan Bay Beach Hotel
Almond Morgan Bay St Lucia
Almond Bay St Lucia
St. James's Club Morgan Bay St. Lucia/Gros Islet

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