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“Fantastic holiday!! Would definitely return!” 4 of 5 bubbles
Review of St. James's Club Morgan Bay

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St. James's Club Morgan Bay
Ranked #4 of 13 Hotels in Gros Islet
Certificate of Excellence
Frinton-On-Sea, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fantastic holiday!! Would definitely return!”
4 of 5 bubbles Reviewed December 24, 2012

Just returned from 11 nights at this hotel and got married there too!!

Only downside is its approx 1hr 20mins transfer from the airport. But it was a nice drive and saw a bit of the island on the way.

We were travelling in a group(15 of us in total). Check-in went smoothly although 1 room only had a double bed when there was a family of four in it but was quickly rectified. Hotel very clean and grounds were immaculate. We had booked superior deluxe beachfront rooms which were lovely and right on the beach!!
As this was for our Wedding I did expect a bottle of champagne or flowers in the room but none were forthcoming.
We did a boat trip and booked with Joys cruises on the beach which was well worth it!! They were absolutely brilliant and even got us a cake & bottle of bubbly as they knew we were getting married the next day - nice touch!!
The staff are fantastic - so happy & friendly.
We did have a few problems regarding the Wedding but Mark the manager sorted everything and more than made up for mishaps we encountered.
The food is to die for - both Morgans Pier and Bambou, although the service was a little slow sometimes. We also ate in the fine dining restaurant which was really nice and well worth paying the extra for.

Room Tip: Block 6 is the best!
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  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,905 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,060)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Peterborough, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 24, 2012

In Nov 2012 my wife to be and I plus a small group totalling 11 people went down to St. Lucia and Stayed at Morgan Bay for the week. Only 3 people from within the group had been to St. Lucia so we were all excited and expected lush rainforest over miles of flat beaches!

We arrived at the airport and had a shuttle waiting for us. 8 of our group went in the private shuttle and 3 rented a car together. Our driver was great, he introduced us to the local "Piton" beer and was very informative on the drive up.

Once we arrived at the resort we were greeted with a lovely beverage and prompt service. One of our group members had a minor delay, however this seemed to occur from his ticket in Canada all the way down to his room. It was resolved quickly and we were all escorted to our rooms.

From that moment forward the trip was a delight. The service staff were very friendly, the wedding coordinator was a delight, the florist was amazing and talented. Everyone went out of their way to make us feel special and I can't tell you how many times we were thanked for choosing St. Lucia to have our wedding.

We did a local day tour of the island and our guide "Thomas" made the day for us! He truly went above and beyond!

We have traveled throughout the Carribean stayed in 3 stars to 7 stars premier resorts and I can honestly say this was the most memorable and enjoyable trip we have had! The rooms was clean and bright! We were less than 15 feet from the Ocean. The food was excellant, and the staff were wonderful. By weeks end you got to know them by name and they got to know you the same.

Most of the tourists were Canadian, British and European so a nice mix. We only met a small group of Americans from California, and they were having a blast by the looks of things.

We have already started planning our return to Morgan Bay next year. And we can recommend St. Lucia and Morgan Bay enough! GO GO GO

I have noticed in some of the negative reviews, they commented on ants or birds flying around etc or outdated rooms. The reality is if you want a "High End" Hoity toity experience then you are likley on the wrong island, I hate when people create unrealistic expectations and then when they aren't met act surprised.

You should expect to have local wlid life around, you are in the south, walls are optional LOL. However, everything was clean, the food was great, the rooms were bright comfortable, and the staff made you feel right at home! And you can eat, drink and be completely relaxed, with some of the most gorgeous sunsets, and lush mountainous rainforest I have layed my eyes on.

We can't thank Pam and all the staff at Morgan Bay enough! Thanks for making our wedding as special as we had hoped it would be!

Room Tip: We stayed in the 500 wing ground level. It was far enough away from the action that if you wanted to...
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank tommy_9913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed December 23, 2012 via mobile

Day one
Arrived at 17-00 after 9 hour flight. two trips to our room and it's still not ready. Now 18-45 and still waiting in reception. Tired from travelling all day and in desperate need of a shower, general manager kindly offered to downgrade us, no thanks!
Not coming back and not looking forward to rest of holiday.

Stayed December 2012
Helpful?
7 Thank Nigelpmiddlewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganBayStLucia, Manager at St. James's Club Morgan Bay, responded to this review, December 25, 2012
Dear Valued Guests,

I personally would like to thank you first and foremost for providing us with your feedback about your stay with us. Whilst your comments are most concerning, we always value and appreciate the gift of feedback, and thank you for the time you have taken to post this review. We do hope you will return in the future. We would like to extend our sincerest apologies, that upon arrival this guest room was not ready at the time of arrival. We certainly understand that, after a day of traveling, any delays or inconveniences can be frustrating. Typically, check-in upon arrival is smooth and efficient. Our guests regularly comment that they enjoyed their check-in experience including their complimentary welcome beverage, and the service provided by our front desk staff. Please accept our apologies for any inconvenience or delay.



Warmest Regards,

The Staff & Management
St. Jame's Club Morgan Bay, St. Lucia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 23, 2012

Spent two weeks at Morgan Bay Dec.2-16. At first we were put in a garden view room but because we arrived after dark we didn't know if we could see the ocean as we had arranged for a deluxe oceanview room. The next morning we talked at first to a young man and then to a young lady at reception. She double checked our reservation and arranged to have us moved to the 500 block which is ocean front and provides an amazing view.
The staff at this resort is truly the backbone of this hotel. While there were some that may have been having an off day there were more than enough smiling faces to make you feel comfortable and welcome. A special shout out to our lovable housekeeper Veronica, bartender extraordinaire Vaughn and of course, last but not definitely not least, our waitress Marie whom I dubbed "Sweet Marie".
We had a rather large group there for a wedding and the restaurant hostesses always did their best to accomodate us in seating.
If you want to save a bundle from the tour companies excursions I would highly recommend Joy's Cruise. You can arrange a trip with him on the beach by the Morgans Pier restaurant. The taxi accommodations may not be as fancy as the larger tour company but you are in them for such a short period of time it doesn't really matter. The hosts on the modern speed boats are great and this day was a highlight of our vacation.
In closing, great trip, except for Air Canada, great people, wouldn't hesitate to go back. Stay in the tourist zones, heed the warnings, take a local bus and enjoy a beautiful place with beautiful people.

Room Tip: The 500 and 600 blocks put you oceanfront and away from the entertainment area
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  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Ccrider68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

A really excellent resort,good food,good wine,good service by friendly staff. We went for 2 weeks as it was my birthday and our wedding anniversary had a lovely room overlooking the beach, the pools and gardens. There is always a choice of good food from the many restaurants on site - the Pier is a delightful venue to enjoy an evening meal. All watersports were included too.

We paid extra for breakfast in the gazebo on the beach for my birthday and for our anniversary and had very attentive service from Nadia and the chef, we chose our meal in advance and it didn't disappoint - thoroughly recommend this extra touch if you are celebrating an event.

Any hiccups - like the shower not working - extra hot water for shaving were rectified immediately - nothing is too much trouble for the lovely hospitable people that this hotel employ.

We do wish the new very hands on manager (who started work a few days before we left) every success with this venture and hope that things will not change too much.

Room Tip: Overlooking the sea and pool have the best view and are sunny and bright
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 20, 2012

Been a few places in the Caribbean, this was a decent four star resort of the "does what it says on the tin" variety. Not flashy, not super-luxury but nice. Decent enough food quality and choice (excellent for the Caribbean), nice staff (much more engaged than I've found elsewhere in the region). Water's not the best as it's cloudy with sand particles so no snorkelling but other watersports are free and there's plenty of newish-looking equipment.

I think they've just bought the resort from Almond and are currently doing it up so I'd expect some more positive changes to come.

Went feeling grim, came back feeling good about things. Job done. Definitely recommend for a battery-recharging break.

Room Tip: Rooms near the main entertainment venue might be noisy - we were in the 400 block which is a bit of...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank Banker147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

This was my first visit to St. Lucia and I fell in love with it! The island is safe and welcoming. I pre-booked my transfers and it was all very seamless. The resort is great for both couples and families alike. The rooms are very well equipt and the views are amazing! The food is great and there are plenty of choices. I especially loved Morgans Pier for dinner. The pools are very welcoming and you can't beat a swim up bar! :) The nightly entertainment is great and lots of fun-especially the staff show! The resort is large so it is a lot of walking depending on your room location, but the views are worth it! The staff goes above and beyond to make your stay memorable. Definitely try the newly renovated spa...it's divine!

Room Tip: Get an oceanview room...those views are amazing!
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  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dolphinfanhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. James's Club Morgan Bay

Property: St. James's Club Morgan Bay
Address: Choc Bay | St. Lucia, Gros Islet, St. Lucia (Formerly Morgan Bay Beach Resort)
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 Luxury Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
#4 Romantic Hotel in Gros Islet
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. James's Club Morgan Bay 4*
Number of rooms: 345
Official Description (provided by the hotel):
Escape from reality at the four-star St. James's Club Morgan Bay, Saint Lucia - A fun, relaxing, and casually elegant Caribbean beach resort famous for its friendly staff, amazing tropical gardens and great service. St. James's Club Morgan Bay is an excellent choice for couples, families, weddings, honeymoons, family reunions and more. This resort has 345 rooms in total for its Caribbean vacationers to choose from. Guests can relax and enjoy terrific garden view, beachfront, ocean view and suite accommodations. ... more   less 
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Also Known As:
Morgan Bay Beach Hotel Gros Islet
Almond Morgan Bay Beach Hotel
Almond Morgan Bay St Lucia
Almond Bay St Lucia
St. James's Club Morgan Bay St. Lucia/Gros Islet

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