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“Lovely honeymoon”
Review of East Winds

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East Winds
Ranked #1 of 13 Hotels in Gros Islet
Certificate of Excellence
London, United Kingdom
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Lovely honeymoon”
Reviewed September 17, 2012

We went here last year for our honeymoon and when I am having a bad day I still look at the photos, read about it and imagine going back! It really IS as good as all the excellent reviews on here. The quiet ambience, amazing and varied food, lovely air conditioned rooms and most of all friendly staff made it a holiday to remember. We were even given a complimentary bottle of champagne as a honeymoon gift!
The entertainment at the restaurant in the evenings is also worth a mention, paticularly the piano player who can take requests. The setting of having dinner by the sea, listening to the piano with amazing food was the best.
This is a peaceful Carribean retreat so if you are looking for an ibiza-type club 18-30 experience this is not for you! If you are looking to relax, get away from it all, eat great food and be well looked after this is for you.

Room Tip: All the rooms are good and close a few steps from the beach
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SXR101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 19, 2012
THANK YOU FOR THE LOVELY HONEYMOON REVIEW

We read with great interest, your touching review stating that whenever you were having a bad day, you would simply drift back to the time spent during your honeymoon at East Winds Inn. Thank you for being so candid about your experience – that is the sign of a good holiday when the memories carry on for eternity. What is even more impressive is that you are rated as a Contributor on this website, having posted 20 reviews in a total of 13 cities. This suggests you are well travelled, and your expectations are genuine and realistic, to the point where East Winds Inn clearly pleased you to post such a favourable review.

To state that East Winds “really IS as good as all the excellent reviews on here” is extremely gratifying for everyone at the resort, especially for the friendly staff who made it a holiday to remember. We are so pleased that you experienced the open air dining by the sea to the sounds of our concert Steinway grand piano played by our talented musicians. This too is one of our favourite aspects of the resort.

Thank you for such a wonderful review and we sincerely hope to see you back at the small resort with a big heart for an early anniversary treat. We wish you all the health and happiness in your new lives together.

Best regards,

George J. Reti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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822 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (231)
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English first
Coulsdon, Surrey
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 16, 2012

We have just returned from two weeks in heaven! East Winds truly is a magical place for a holiday – from the moment we arrived we felt special and cared for – nothing was too much trouble for the lovely people who work here. We loved our room – a deluxe cottage at the top of the garden – quiet and secluded with air conditioning and a huge ceiling fan which kept us just the right temperature, especially at night. The bedroom and bathroom were immaculate and the sunken shower with open windows and vigorous shower was a real treat. The bed was large and extremely comfortable; we slept very well on the crisp cotton sheets (wonderful for a confirmed insomniac like me!) We made good use of the constantly refilled fridge on the veranda and especially enjoyed sitting out there through the occasional tropical downpour.
The beach was beautiful, as were the gardens which we wandered through each morning to get down there. We never had a problem getting sun loungers with good shade and were able to sit for hours reading and strolling to the bar for any cocktail we could dream up! We particularly enjoyed a snorkelling trip on the hobbycat with one of the excellent water sports guys. The sea was crystal clear and the colours of the fish and coral will live long in the memory. As will the family of cuttlefish we followed as they lazily swam along the reef.
The food was amazing! Paula did a wonderful job of cooking all sorts of eggs and other treats to order at breakfast – but the other staff also looked after us beautifully providing whatever we needed from an essential cup of tea to the weird and wonderful health drink of the day!! Our favourite meal of the day was lunch – we just loved the variety and quality of the different dishes. We ate most of our lunches in one of the lovely beach gazebos which were a very short walk from the restaurant; cooled by a gentle breeze drifting off the Caribbean and the staff ensuring we were always always very nicely cared for with drinks and ice cream, it made a lovely relaxing place to eat lunch. Our very favourite was the Saturday lunch with the sounds of the steel band to entertain us together with a fabulous international buffet – the paella was delicious and raclette just a treat (especially with a slice of Palma ham!!) Barbeques in the huge barbeque pit were also something to savour. The dining room was transformed in the evenings with soft lighting and relaxing music as we were served fabulous four course gourmet meals and paired wines. Our glass of champagne and a chat with the other guests got us in the mood for dinner before we went into the dining room to try all sorts of sumptuous dishes – the fish is just wonderful – and we enjoyed tasting and trying a wide range of wines – they serve so many that everyone should find something they like! The nights when Dien played on the Steinway piano were absolutely magical. When we finished our meal we wandered into the Bamboo Lounge for a night cap, a chat to Titus and to listen to him play until he finished – what a treat!
To make up for the excesses of food and drink we went to all the Pilates and yoga classes that were held while we were there. As complete beginners we were grateful to Nikita and Jill for looking after us so nicely – and despite their diminutive size they were both able to get my 6ft 3inch husband into all the required positions. We both felt refreshed and 3ins taller after taking part and could then smugly return to our sunbeds for the rest of the day!!
We had a wonderful time – the staff as it has been said over and over again are completely amazing – genuinely nice people who make everyone feel special – from the lovely people who serve in the bars and restaurant to the kind staff in the reception, ladies who clean and tidy the rooms and the gents who maintain the gardens and rooms in the resort – thank you to each and every one of you. It was a completely stress free two weeks of heaven. We can’t wait to come again someday.
I need to also mention the other guests as they too added so much to our holiday. The age range was broad – newlyweds, honeymooners, young families, teenagers, working couples and older people – but everyone was friendly – we felt like we were at some cosmopolitan house party rather than holidaying with strangers. Everyone I spoke to had interesting stories from many countries around the world, whether it was sitting in the pool, sharing a chat over afternoon tea or exotic cocktail, or comparing notes over a glass of champagne at the end of a long day. We all enjoyed the relaxed entertainment and great company.
For any intrepid travellers who are thinking of coming to St Lucia and East Winds some things which also added to our enjoyment: the helicopter transfers from/to the airport were worth the money, although they are not sightseeing tours they do save so much time driving the length of the island when you have had a long journey; we really enjoyed a quiet trip to explore Pigeon Island and a visit to the Jambe de Bois Bar was a nice diversion; and a manicure and pedicure on the veranda at the hotel was a lovely treat. Taking a mixture of US$ and EC$ is useful when paying for things – you will always get your change in EC$.
We are already planning and saving for our next trip and our teenage son is very keen to come with us next time!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Fairdene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 17, 2012
THANK YOU FOR THE INCREDIBLY KIND, 300TH FIVE STAR REVIEW

Where to begin? This has to rate as one of the most authentic and “feeling” reviews received by East Winds Inn for a very long time – it is so obvious that you have discovered the essence of the small resort with a big heart, as we like to say. Your detailed and meaningful descriptions of so many aspects of your holiday truly are worthwhile reading, ranging from the crisp Italian cotton sheets to your performances at the yoga and Pilates classes. The kind words about the food and beverage, entertainment, activities and the resort itself are also most pleasing. These are all so observant and helpful for would-be guests of East Winds, and we thank you for the effort you have placed in communicating your experience.

Two points we would like to highlight however, which you so graciously make, are as follows:

The Staff – you have clearly identified the most important aspect of the East Winds experience, our wonderful and truly caring staff, who do their utmost to ensure that everyone has a wonderful vacation whilst visiting the beautiful island of St. Lucia and East Winds Inn. There are 84 lovely people who cheerfully carry out their duties in this idyllic place – and each and every one of them is genuine and caring.

The Guests – your acknowledgement of the incredibly diverse and interesting nature of our guests is so welcomed and appreciated. After all, it is not only the staff and the resort itself which one needs to interact with, there are also the guests – and none are better than those who regularly come to East Winds. We are fortunate to have a very high ratio of repeat guests at East Winds – some of whom have been coming for over 25 years. Over 50% of our first time guests return – many time and time again – and most people say this is for good reason. In the hospitality business, repeat guests say a lot for an establishment, and we thank all of you for speaking on our behalf.

I would encourage any would-be guest considering coming to East Winds Inn to read this review very carefully, for it is filled with useful and authentic information written by a Senior Reviewer on this website, and we are most thankful for that as well. To have received 300 five star reviews from a total of 347 reviews overall is truly gratifying, and represents a milestone we will all look forward to maintaining.

We look forward to welcoming you back for another “Holiday in Paradise” – you have made a great number of people very proud and happy to have served you.

Warm regards,

George J. Reti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 15, 2012 via mobile

We travelled with our 10 year old daughter towards the end of the summer holidays and having read numerous reviews of East Winds were really looking forward to it but cautious that our daughter would be the only young one there. We were pleasantly surprised to find that a few families had chosen the hotel and making new friends really helped to make the trip special for her, and also for us. The hobie cat, kayaks and pedalo proved irresistible and the children spent hours enjoying them. The beach staff were fantastic, helping us all to enjoy the watersports.

On arrival we were a little worried as the entrance doesn't seem to be much but once in the grounds you realise that the resort is beautifully low key. An arrival tour by the reception staff helped us to settle in and our room was perfect with plenty of room for the additional bed. The hotel quickly provided mosquito nets when we explained that our daughter can have an adverse reaction to bites.

Food, as mentioned by almost all the reviews is wonderful, well thought out and served with lovely wines. All the restaurant staff were lovely and the happily pulled together a 'kids table' for the children to enjoy an evening together. Given the responsibility they all lived up to it acting like mini adults.

We tried a few trips while we were there and by far the best was that on the caribbean sloop 'good expectation' with Jus Sail. We found them on trip advisor and spent a day sailing and enjoying local snacks anchored just offshore from East Winds.

All in all we had a great time, even with tropical storm Issac passing over us, although some guests seemed to hunker down in their rooms. The hotel is lovely although they will need to ensure that they do not become blasé about their excellent reviews as there was a feeling that service slipped slightly in the second week and some areas seemed a little uncared for e.g. What appeared to be a disused bar at the edge of he beach. Also whie I enjoyed doing yoga each morning in the pavilion this great space seems sadly unused for much of the time. Would we recommend it, yes, would we go back, probably but not definitely.

Stayed August 2012, traveled with family
Helpful?
2 Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 17, 2012
PERFECT (ALMOST) REVIEW APPRECIATED

We greatly appreciate the detailed and candid review of your family holiday with your 10 year old daughter at East Winds Inn. Your recognition of the low key nature of the place is perfect, as that is what we are striving for. Our entrance sign itself rivals any resort’s in St. Lucia as you likely noted, but then the innocuous and bumpy gravel road to the actual gate is designed to get you back to the feel of the true Caribbean. Of course, as you point out, the property then becomes a magical place of lush tropical gardens sprinkled with gingerbread fretted bungalows and original styled African roundivilles. We are glad you enjoyed the beach as well as all the activities, and your appreciation of the food, wine and service is also gratefully acknowledged.

The disused bar on the beach you mention is actually used many times in high season, and it is during these times that you can obtain a drink right above the crashing surf to watch the sunset. The heavy salt air and water spray do take their toll on this intimate little place, but each year it is freshened up for a variety of guests to enjoy. We can assure you that the excellent reviews, like yours, only help to boost staff morale, and we are pleased that you have provided such valued comments.

Thank you for taking the time to share your experiences, and we certainly do hope that you will return again in order that we can even exceed your expectations at East Winds Inn.

Best regards,

George J. Reti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hertfordshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 12, 2012

First time in the Caribbean. Loved the place and the staff were exceptional. All of them were extremely friendly. The rooms were clean and well fitted out. The food was fantastic with so much choice- loved the barbeques. We even tried the fitness trail to work off some of the food!The beach staff were great and took us snorkelling to a great bay where we were shown all sorts of beautiful fish etc. Being a small resort everyone got to know everyone else so the atmosphere was very friendly all round. I would certainly recommend this resort to others. Not for those wanting an action packed full on family holiday but to sample the island and have a relaxing holiday it was perfect.

Room Tip: Choose a room with air conditioning. Certainly those without envied us at times!
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank vicky h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 14, 2012
THANKS FOR THE FANTASTIC REVIEW

We greatly appreciate your enthusiastic review of the time you spent at East Winds Inn, during your first visit to the Caribbean. Your recognition of all the aspects of the resort are noted, especially of the “exceptional staff – all of them were extremely friendly”. Acknowledgement of the friendly atmosphere and the fun activities in which you partook is also noted, and the fact you would certainly recommend the resort to others is very gratifying for us. We thank you for that.

On the point of air conditioning, we now have a total of 26 of our 30 cottage style rooms with air conditioning installed, so it should not be too difficult to beat the heat if the Caribbean Sea breezes are not enough to keep you cool.

We hope to see you again soon, and thank you for your support of East Winds Inn.

Best regards,

George J. Reti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 11, 2012

Eastwinds is a unique, quiet, retreat in the North of St Lucia.
Rooms are well appointed, traditional and clean.
Whilst the hotel pool isn't the most modern it fits well with the feeling and ambience of the resort.
Without doubt it is the food and drink that is the major positive, an exceptional choice and both of very high quality. Service was also excellent.
Would strongly recommend this beautiful place for a relaxing Caribbean break.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CarlTyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 14, 2012
REVIEW EMBODIES UNIQUE AND PEACEFUL CHARACTER – THANK YOU

We appreciate the candid review of your holiday experience at East Winds Inn – which is punctuated with numerous superlatives of a positive nature. Thank you for noticing the more sublime elements that contribute to the overall ambiance of East Winds, including the well-appointed, traditional and clean rooms. You clearly enjoyed the cuisine and the drinks, which you remark, provide “an exceptional choice and both of very high quality. Service was also excellent”.

Ending you concise review by strongly recommending “this beautiful place” for a relaxing Caribbean break really says it all – thank you for that as well.

We look forward to welcoming you back to the small resort with a big heart.

Best regards,

George J. Reti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 11, 2012

First week was excellent and then a few families came in the second week with very young children 12 and under which was a mistake for me and my partner this should be a couples only resort . The children were not monitored and the pool bar was a disgrace .Around the pool were half filled glasses all over the place and no other couples could get near the pool .There were inflatables which shouldn't be allowed .For the amount of money you pay for a relaxing holiday this should not be allowed to happen . There were older children there 16 plus who were pleasant and sociable , overall it was ok but I would not go on the basis children were there under the age of 16

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Robcuzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 12, 2012
REVIEW TOUCHES ON GREAT PLACE AND EXCELLENT SERVICE

We appreciate your review of the two weeks you spent at East Winds Inn over the summer. As you point out, you had an excellent time the first week, and unfortunately, your experience was marred not so much by anything the hotel did, but more what we failed to control in terms of the behavior of other people’s children. Your point is well taken, and we will review our policies as they pertain to monitoring and ensuring proper steps are taken to curb the over-exuberance which often comes with family holidays involving younger children. Typically, this is not a problem, but as you likely know, there is nothing more subjective than the difference between a parent’s version of a well-mannered child and one which is not. To be certain of a good time, you should ensure that you reserve for one of our “no children” periods during the school year.

We did notice that you gave all the review sub classifications except one, 5/5 ratings, and the other was a 4/5. Ending up with a 3/5 overall rating stings a bit, and certainly lowers our overall average, but at the same time, it keeps it all real and shows that nothing in life is perfect.

Thanks very much for your honesty, and we sincerely hope that we can try to better your total experience next time around if we are given the chance. Also, thanks for pointing out all the positives and good things as well – it makes for a credible review.

Best regards,

George J. Reti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 1, 2012

This is a special place - it is exclusive in that there are only 30 double rooms and everything about it is of exceptionally high quality, yet all of the staff effortlessly combine the laid back, unhurried, friendly attitude for which the Caribbean is famous, with first class efficiency and service. The rooms are spacious and clean, the food is excellent, the cocktail provision is endless (Hannah is my favourite barmaid anywhere in the world!) and the wine selection is varied and very good. The private beach is a great place to chill - all in all a fabulous spot to completely unwind in luxury.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank deian_tecwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retonias, Owner at East Winds, responded to this review, September 2, 2012
THANK YOU FOR THE FABULOUS REVIEW

Any posting which begins with the words “This is a special place” must be heading in a very positive direction, which the review of your recent stay at East Winds Inn certainly does. To then go on and state that “everything about it is of exceptional high quality” is so gracious, as is your kindness toward the staff who in your words, “effortlessly combine the laid back, unhurried, friendly attitude…..with first class efficiency and service.”

We greatly appreciate all your positive comments, ranging from the spacious and clean rooms, excellent food, a very good wine selection and high quality cocktails. We too are very proud of Hannah as an exceptional bartender – she has won medals in international bartending competitions and takes her work very seriously. Hanna is one of the 84 people who happily work at East Winds Inn to ensure that the guests who do occupy our 30 cottages are extremely well looked after, allowing them, as you so aptly put it, to “completely unwind in luxury”.

Thank you for supporting East Winds Inn with your kind comments, and we sincerely look forward to welcoming you back soon, to the small resort with a big heart.

Best regards,

George J. Reti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about East Winds

Property: East Winds
Address: La Brellotte Bay, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Gros Islet
#1 Spa Hotel in Gros Islet
#1 On the Beach Hotel in Gros Islet
#1 Romantic Hotel in Gros Islet
#1 Top resorts Hotel in Gros Islet
#1 Luxury Hotel in Gros Islet
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — East Winds 4*
Number of rooms: 30
Official Description (provided by the hotel):
Discover Saint Lucia’s best kept secret and immerse yourself in true Caribbean luxury. East Winds Saint Lucia is a breathtaking garden-by-the-sea, planted on the island's most picturesque sandy bay. Our Island Hideaway is Saint Lucia's original boutique resort featuring 30 cottage style suites, tucked away amongst lush plants, trees and a kaleidoscope of colourful bird-life. East Winds is home to what many consider the finest beach on the island and our guests share it with very few others just like them; travellers looking for personalised care and all-inclusive service in the most authentic of Caribbean experiences. Come experience the Caribbean the way it was meant to be experienced. ... more   less 
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Also Known As:
East Winds Hotel Gros Islet
East Winds Resort All Inclusive
East Winds St. Lucia/Gros Islet

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