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Review of Aanola Villa

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4 reviews
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Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Castries, Castries Quarter, St. Lucia

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very disappointing when compared to the advertised photos.”
Reviewed May 29, 2014 for a stay in May 2014
people found this review helpful

There is no air conditioning and my apartment was dirty. During my stay, I called to report a broken toilet. No one answered and no one returned my call. It remained broken during my stay. The only dining within walking distance is the hospital cafeteria.

Value Rooms
Location Cleanliness
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 5, 2014
We are a green property and being right next to the sea; we make the most of the constant north east trade winds and don't advertise air-conditioning. To have as gentle a carbon footprint as possible we have fans in all our rooms. Also our apartments boast full kitchens and are meant to be self catering for families traveling with children but we encourage our guest to make the most of the wide range of cuisine available on island.

At check out we provide each guest with a review form to provide direct information to help us maintain our standards of cleanliness and service. Its always best when these issues are raised at this time and helpful to us when our in-house form is completed. This guest did neither however the guest did complain about the taxi-fare to the airport being to high. We had to explain that the taxi-fare was quoted in Eastern Caribbean dollars and not United States dollars. We are a family property that really loves offering affordable Caribbean vacations to families and wish all our guests the very best experience when they visit the Caribbean.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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