We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Celebrating A Big Birthday At Sandals La Toc, St. Lucia”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Sandals Regency La Toc
Ranked #4 of 11 Hotels in Castries
Certificate of Excellence
Reviewed January 20, 2012

We celebrated my 60th birthday by going to our first Sandals resort, in a place we hadn't been to before, St. Lucia. For no real reason, we decided to go to the Sandals La Toc Golf Resort and Spa.

Airport Transfers: Excellent. Sandals has a reception building with facilities adjacent to the airport where we enjoyed complimentary drinks. Sandals provided the transportation, and they had things very well organized no matter which resort of the three was involved.

The Resort: The resort looked clean, and seemed to be pretty well maintained. This was our first adults-only vacation, and it was different. While we missed the energy of kids, it was still nice.

The beach area was very nice, who cares if it's man-made? There are some reefs off the beach and decent snorkeling was had there (though nothing like Montego Bay!). We were somewhat surprised at the wave action, considering we're on the Caribbean, but storms at sea might have been a contributing factor. Water visibility was good and snorkeling off the beach was enjoyable, but you definitely could see the suspended sand in the water.

Sandals La Toc has one main building with guest rooms, and several other buildings for more private and larger guest residences. It has several restaurants, one fairly large main pool, one small pool by the "residences" area, two hot tubs by the main pool, a billiards room, an amphitheater area (yoga and other classes, other?), a decent workout room, and shops. The resort has WiFi available, and laptops were cheap to rent.

Check-In: No problem at all. We were all greeted with a glass of champagne, welcomed, registered, and sent to our rooms.

The Room: We were upgraded from a garden-view room to an ocean-view room RIGHT by the lobby area below the La Toc restaurant, so it was very close to the "action" ... and the noise. The noise really wasn't an issue late at night, however, as dining and entertainment stopped well before the wee hours. The room was kept clean, and the resort has a green "you tell us when to change the sheets" policy, which we like. The hair dryer didn't work in the bathroom outlet, though, due to mismatched voltages; it had to be used in the outlet by the bed and dresser. There was a large screen digital TV which got a decent number of channels, including HBO and CineMax. The room's plumbing worked just fine. The bed could have been firmer, but that's my taste. At least it wasn't so soft we couldn't sleep. I DID miss not having a balcony so we could put things out to dry after being in the water, but perhaps that's deliberate so the resort doesn't look messy from the outside.

Service: Very good, generally. The one thing to remember at meals is that you generally have a designated waitperson, and requests to others may take a bit longer getting carried out. Service at the various bars was very responsive. I thought all the staff was friendly, as well.

Food: Very good. We ate mostly at the Pavilion Restaurant (the resort's main dining facility), the La Toc Restaurant (French-themed) , the Neptune Restaurant (seafood-themed), and at the Caribbean Street Party, and all the food was very good and fresh. As far as we could tell, food was not "toned down" for people who prefer blander foods. I guess due to the lack of kids, the grilling areas with hot dogs, french fries, and soft-serve ice cream were not available -- but a grill area with pizza slices and Jamaican meat patties was. And I really like Jamaican meat patties! Non-buffet meals had good-sized portions, nothing too large or too small.

Drinks: Excellent. The house wines, Beringer's Stone Cellars, were good (we LOVED the pinot grigio, but indulged in the merlot and cab, too). A semi-dry champagne was also readily available, even at breakfast. We also had several mixed and specialty drinks, and they were all good, nothing watered down. A good selection of other wines was available, for an additional cost.

Activities: Sandals is a really all-inclusive resort. Snorkeling and scuba diving excursions were included, even BCDs and regulators! I don't know about wet suits and dive computers since I bring my own, but I suspect that wet suits were available, too. Since snorkeling and dive excursions that we've been to across the years run anywhere from $50 to $130 plus (for me) scuba equipment rental, savings can add up quickly. Windsurfers and hobie cats were available, and people used them quite often (unlike another all-inclusive we were recently at -- they had them, but just didn't let people use them!).

I liked the fact that there were no motorized sports at Sandals. They always make for much more restricted swimming and snorkeling areas (can we say Cancun?) and can scare away the local fish that help to make good beach-based snorkeling (such as in Montego Bay).

Check-Out: As easy as check-in.

Our only real complaint: Cricketer's, the sports bar/pub, which refused to turn off the music during the NFL playoff games and to turn the TV sound on, even in the main room populated only by people watching those games. Music? In a sports bar? During the big games? At the same time, they also insisted on running some stupid general knowledge/trivia contest ... via microphone ... gimme a break! I doubt this would have happened during a World Cup match. On the other hand, the food and service, in keeping with the rest of the Sandals resort, was good, and the bad wasn't really bad enough to downgrade our rating.

All in all, an excellent stay, definitely recommended.

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BillKoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (7,506)
Traveler rating
Traveler type
Time of year
Language
  • More languages

4,971 - 4,977 of 7,506 reviews

Reviewed January 20, 2012

Before we left last year, we booked again for this year! Everything was everything we ever wanted! Dexter and Omani, especially, made our trip extraordinary as far as staff go! The view from our room was the reason I woke up early every morning, and falling asleep to the waves on the shore was awesome! We took part in the street festival and the beach party, both were so much fun we hated to leave. Everything was just so well that we knew we had to go back, and in 10 days we will be there again. We think that this is a bit of heaven on earth.

Room Tip: Ocean view
See more room tips
  • Stayed: February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cindi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

My husband and I just enjoyed a nice 5 day stay here. We found all areas of service to be very good. Housekeeping did the best job of all! The experience for us would have been better if the property had elevator service (the constant need to use stairs were difficult for my husband). We had difficulty getting reservations made for La Toc restaurant, although we went to do it on the first morning after our arrival. You would have to stay longer to enjoy the other reservation type restaurants at the sister properties. The beach was nicely maintained and the water sports staff considerate. The sound of crashing waves was enjoyable to us, especially at night. The bay was certainly not as calm as the Grande at Rodney Bay, but it was not too rough to swim or play in (just not able to snorkel).

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2012

We went for our 20th wedding anniversary and to renew our vows...basically for our dream wedding. What a mistake, from beginning to end. Hotel put us in wrong room, tried to put us in musty smelling rooms, we wasted 3 days getting this fixed, and still weren't put in room we expected. Staff was rude. Very disappointed from pics on inet of water and what we actually saw, No comparison whatsoever to Bahamas. They charged us for wedding to renew vows and all we got was a cheap looking printout piece of paper a ten year old could of made, then icing on cake was when they wanted to also charge us $2000.00 for our wedding pics...only good part about this vacation was the zipline, that's it, but unfortunately still didn't get our dream wedding.....

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
14  Thank mgg713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRICS, Manager at Sandals Regency La Toc, responded to this reviewResponded February 2, 2012

Warm greetings from Sandals Resorts International! You are very important to us and we welcome the opportunity to speak with you. Please e-mail us at (customerservice@sandals.com). We look forward to hearing from you. Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2012

I've spent the past 3 months reading reviews on Tripadvisor about Sandals La Toc. I was really concerned before we left after reading some of the reviews. Thank god we went because it was the greatest time we have had in our lives. Let me break it down for you....

Traveling -The ride to the resort takes 1.5 hours and it's quite hilly and the roads are often narrow. After reading some of the reviews online about this drive, my wife and I paid the extra 200 bucks a person to take a helicopter from the airport. It was worth every penny. When you get off your flight and go through customs you are then escorted to the Sandals waiting area where they have adult beverages for you to sip on. Within 15 minutes we were boarding the helicopter. Such a cool experience and great for taking some pics of the island. The trip to the resort is about 20 minutes. You get to skip the check in lines because everyone else is still traveling.

Check in - When we checked in, they sat us down and went over how the resort operated. We were then dropped off at our room. Originally we signed up for the basic room. We were pleased when they upgraded us for free without even telling us. When we arrived at our room we had a private pool outside of our patio. I think they may have upgraded us because we were on our honeymoon and we had signed up for some adventures before we traveled. The rooms were nice. Only complaint would be the lighting was a little dim and the volume on the TV was spotty. But who goes on vacation to watch TV?

- Food - If you arrive after 12 o'clock pm, wake up early the next day to make dinner reservations for the week. The food here is amazing. Let me break it down for you....

Pavilion - This is the main restaurant in the main lobby. They offer a breakfast and lunch buffet and white tablecloth dinners. If you are like me, you don't like buffets. We only ate here a few times. Dinner was awesome. I had the NY sirloin and it was very good. Don't waste your time here for breakfast unless you are in a hurry. There are better breakfast places.

Armandos - This is the Italian restaurant up the hill. We ate breakfast here every day. They serve you eggs any way you like them with bacon and home fries. Mimosas also were a plus. Dinner at Armandos is also good. The salmon and pasta dishes were excellent.

Neptunes - This place was excellent! We ate lunch here most days, again trying to avoid the buffet. The views from here were amazing. It's right on the beach. Try the sauted butterfish, fried calamari and oven roasted chicken. Never a wait!

Cricketers Pub - Great place for late night eats. Also was fortunate to watch the Patriots game on Sunday.

Pitons - This is probably the best place you can go for dinner that doesn't require a reservation. The food was amazing. Rack of Lamb, T- bone steak, Red Snapper...ect. Great place. Hint: When ordering appitizers order a few because the portions are a little small.

Kimonos: Reservations required. We went here twice. Very fun and social atmosphere. They cook chicken, fish, pork and steak right in front of you while entertaining you to the fullest. Just hope you get friendly couples at your table. Both times we went we were stuck with a bunch of stuck up a*sholes.

La Toc: The best restaurant at the resort. This place is hard to get reservations because everyone loves it so much. French Cuisine. Amazing food. Book it for was many nights as possible.

Pools and Beaches: When we first arrived the ocean was calm and the beaches were amazing. Although we love the beach we spent most of our time by the pool. The main pool is more upbeat and has music playing at all times. They encourage you to participate in activities. The only one we really enjoyed was water volleyball. The drinks at the pool bar were good. Definitely have the "dirty banana." Although the drinks were good they were not strong. Whenever I asked for them to make them stronger, they really did. The bartenders and people of the resort are amazing. The are truly geniune and they have great souls. If you are looking for more of a relaxing area to hang out at, go to the pool up the hill next to Armandos. This is more quiet and the views are amazing. The watersports area is great. The offer paddleboards and small sailboats. For the first 4 days the ocean was calm, but then it the ocean got intense. The waves were huge and sounded like a freight train. We didnt mind this because we perfer the pool.

***If you are a beach person and don't mind having less choices for food, go the Grande. If you like to sit by the pool that is right next to the beach and have amazing food at a variety of restaurants, La Toc is for you.

Excursions - THE SON OF MAN TOUR was the best. It's better than Joe Knows because it is basically the same trip with less people. You can talk to my man Cornilus or Nate on the beach. It was 100 bucks a person. You take a boat to a small village where you get picked up by a taxi that drives you up to the Volcano. Here you can take mud baths and the guides will take your photos. Then you go up to a natural waterfall where you can swim and get photos as well. From the waterful it is now time for lunch. This is where the Son of Man tour is different. We actually went to the home of our tour guide Terry! We had a great creole meal. From here you get back on the boat and head off to snokel inbetween the Pitons. This was my favaorite part. We saw so many fish and you didn't even need a life jacket. The salt in the water is so high that you naturally float. Son of Man tour is HIGHLY RECOMMENDED.
We also did a booze cruise and super snokel which were both very fun, but nothing will compare to the Son of Man.

Golf- They say the greens fees are included. Well, it cost me 85 bucks for nine holes. This includes caddie fee, cart, club rental and tip for the caddie. Course wasn't in great shape. But I'm glad I played.

Our trip was amazing and the people of St. Lucia are so beautiful. We fell in love with this island. We were very happy with Sandals. The New Years eve celebrate was amazing.
I can't say enough good things about our time here. We are looking forward to our next trip back.

Room Tip: If you are on your honeymoon, make sure you let them know. I feel this is the reason why we were up...
See more room tips
  • Stayed: December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank sdolezx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2012

We spent Jan 8th to Jan 15th at the Sandals La Toc. We had a wonderful time - we stayed in the Emerald Isle oceanview room with a private sundeck. The view was lovely. You could see the view of the ocean from your bed. The bed itself wasn't overly comfy but the room was clean and just big enough for the two of us. If there was one complaint we had, it was that housecleaning was not always diligent in replacing items that were used (i.e. coffee creamers, coffee, towels). After contacting the front desk a few times, the issue was taken care of and we had ample supply of everything we needed. Another comment on service: we rented a cabana for the day (this included butler service for the day). The cabana girl was a half hour late and she actually forget we had rented the cabana (even though we specifically rented it from her versus the front desk). I requested money back for the missed half hour. In the end, she gave us back the money for the half hour and did provide great butler service for the day.

There will be opportunities to sign up for tours. We opted to take a private tour (boat ride to Soufrie, shopping, participating in the mud bath, waterfall, snorkelling between the Pitons) with four other couples. The tour company we went with was SON OF MAN TOUR. You'll find their people walking along the beach (along with other tour companies). We had a great time and because they take a limited number of people, your not spending most of your time waiting for a group. It was a great tour - the added bonus, you'll stop for lunch at Cousin Joe's...literally it's the cousin of the tour group owner. You'll be served an authentic Carribean lunch. It was quite tasty and a change from the resort food.

An additional note about the beach - other locals who sell products will be walking the beach. They are not aggressive but will approach you to offer their services (some sell jet ski rentals, cigars and other products...). If your interested in cigars than you can purchase Cuban cigars for a great price (provided that your willing to bartar). Cigars in the gift shop are extremely overpriced, so you'll want to stay clear.

Overall, it was a great experience. This was our first Sandals and even with the minor hiccups we would definetly go back.

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CANNiagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2012

We have been returning guests to the Regency for 7 years now and we are baffled by some of the negative comments? first off! we have never witnessed any staff members accepting tips. if there are premium drinks like crown royal? which is my husbands favorite drink we got it! never did we have staff wait around asking for tips. although I have witnessed guests being very rude to staff in order to get special treatment.
second, our room was # 11. yes the pool is a bit colder than others but those rooms are on the bay side of the resort which tend to be in the shade longer. I had no problem swimming in it, after all we are Canadian ...lol we later switched our room to # 3 same bluff area...but on the
ocean side. both rooms were very clean... very well appointed and beautifully decorated. Cannot speak to subject of putting large groups together in La toc restaurant. however, this is
considered a romantic restaurant in this resort and I am glad they do not put large groups
together as we all know....large groups can sometimes ruin what could have been a quiet
evening. We appreciate some rules. and again...never witnessed rude behavior from any staff,
especially from a manager. We are french also, from Montreal. we found the food at La Toc to
rival quite a number of restos in Montreal.
















I would like to add that the only troubling thing we witnessed on our visit this year, was how rude and down right aggressive some guests were to some of the staff. whether they were Canadian, American or British. the staff were not hired to take our abuse!! my husband I and overheard one person calling a bartender a bad name because he thought she did not put enough rum in his drink. COME ON PEOPLE!! another man screaming at the top of his lungs because his wifes drink was not served fast enough. we heard this man was a Canadian, I have never been more embarrassed to be from Canada.







Yes! we all pay good money to go to Sandals, no matter which one it is....but no amount of money gives us the right to treat people in such a manner.
Then these same people are affended that the staff is cold with them. again, these same people will go on Trip advisor and complain about just about anything and everything.
REALLY??? if your that unhappy with the resort, then next time take an earlier flight home! because maybe, just maybe... no one wants you there either.!
Well, that was not much of a review but I sure as hell feel better. :)
in closeing, we would like to add...WE LOVE THE SANDALS REGENCY!!! nothing in life is perfect. but this resort comes pretty darn close.

rant over!!! LOL
Thanks to ,
Don and Sydney
Pearl and Joanie
Oszy and Burton
Jeana at Armondos
Natalie and Cynthia at the golf course, you know we love you. xo
of course all our caddie kids xoxo
Wayne our son and dependable driver xo and too many more to remember.
we love you all...
see you next Christmas.

Room Tip: sunset bluff rooms on the ocean side, pools are warmer.
See more room tips
  • Stayed: December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
21  Thank kathyanddanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Castries
10.8 mi away
Jade Mountain Resort
Jade Mountain Resort
#1 of 11 in Soufriere
988 reviews
6.7 mi away
Sandals Grande St. Lucian Spa & Beach Resort
2.9 mi away
Sandals Halcyon Beach Resort
Show Prices
Show Prices
Show Prices
12.9 mi away
Sugar Beach, A Viceroy Resort
12.4 mi away
Ladera Resort
Ladera Resort
#2 of 11 in Soufriere
1,314 reviews
3.1 mi away
Marigot Bay Resort and Marina by Capella
Show Prices
Show Prices
Show Prices

Been to Sandals Regency La Toc? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandals Regency La Toc

Address: La Toc Road, Castries, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Castries
#3 Top resorts Hotel in Castries
#4 On the Beach Hotel in Castries
Price Range: $439 - $1,625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Regency La Toc 5*
Number of rooms: 331
Official Description (provided by the hotel):
•Elevated Millionaire Suites come with 180 degree views, rotating 46" plasma TV's, a private whirlpool and infinity pool and fully opened glass walls •Airport transfers and 24 hour room service available•Sandals Regency La Toc Golf Course located directly on the resort •10 minutes from George F.L. Charles Airport (SLU), Shopping and Castries and 1 hour from the Hewanorra International Airport (UVF) •"Stay at One, Play at Three" free shuttle exchange privileges with Sandals Grande St. Lucian and Sandals Halcyon Beach Resort •Three magnificent freshwater pools, sixty-five personal plunge pools, and four whirlpools •Voted Sandals Resorts "World's Leading All-Inclusive Company" 20 years in a row •Voted Sandals Resorts "Caribbean's Leading Hotel Brand", 18 years in a row •Voted Saint Lucia's Leading Spa Resort •Five Star Diamond Award - American Academy of Hospitality Sciences ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Sandals Regency La Toc reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandals La Toc Golf Hotel Castries
Sandals St Lucia
Sandals Regency St Lucia Hotel
Sandals Regency La Toc St. Lucia/Castries

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing