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“Beautiful sunrises, sunsets, delicious meals & friendliest staff.”

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Sandals Halcyon Beach Resort
Ranked #5 of 12 Hotels in Castries
Certificate of Excellence
Reviewed June 25, 2010

Went to St. Lucia with my husband, daughter and new son-in-law. It was our 2nd honeymoon and their 1st. My husband photographed the most beautiful sunrises and I captured the sunsets. Every meal we ate was fantastic. I booked a 4 hour deep sea fishing trip with Hackshaw's. It was well worth the money, my husband caught a barracuda, however, my son-in-law had a very big fish on his line for about 30 minutes but lost it within 20 ft. of getting it into the boat. Another day we booked a sightseeing trip with Joy on his Expedition II boat. The trip was great - we saw Marigot Bay, Soufriere & the volcano & waterfall there. Stopped off at Jalousie Plantation to do some snorkeling. Took many pictures of the flowers & the Pitons. We absolutely loved the 7 days we spent on the island. Pat J - Council Bluffs, IA

  • Stayed: June 2010, traveled as a couple
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2  Thank pjstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,867 - 2,873 of 3,834 reviews

Reviewed June 24, 2010

My husband and I work very hard and we wanted more of a charming place where we could relax. Sandals Halcyon fit the bill perfectly. It was smaller than the other two resorts on St. Lucia, but that is what we wanted. The grounds were impeccable. The flowers, trees and shrubs were kept unbelievely beautiful. The water was perfect, the food was really good (and my husband is a Chef, so I don't say that lightly :-) The staff was just wonderful and friendly and most important - they were accessible. We lacked for nothing and we both agree we would return. Thank you Lenox, Albert, Melissa, Robert, Allison and Richmond for making our stay everything we hoped for. Our room was very adequate and clean, It is on the list to be renovated soon, as it does need an updated air conditioner and better lighting. We had access to the two other resorts for dining, nightlife, etc with free shuttle service. What we liked best was that we were appreciated & not taken for granted. What we liked least (besides our old air conditioner) is when there is no breeze, places like the lobby and the bayside dining get very hot, so maybe there should be some sort of fan system. As they say at Sandals - "Come back soon!" We think we will...

  • Stayed: June 2010, traveled as a couple
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2  Thank buddiesinparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2010

The Halcyon is a very nice hotel of good quality and you won't go wrong here so long as you don't pay the full brochure price and expect pampering and perfection. The things that make this hotel are the pleasant atmosphere, pretty surroundings, the people and the Pier restaurant. Don't let any of my negative comments below put you off going to this hotel because I can assure you that it is great place to stay and the positives far outweigh the negatives.
We stayed in one of the newly refurbished rooms by the Paradise Pool and whilst they are quite nice I would have expected them to be finished to a higher quality. The air conditioning was poor and in the current hot and humid conditions only just kept the room temperature bearable, even when left on constantly for 24hrs a day. The ceiling fan was even less effective and could only just be felt when standing underneath it on the fastest speed. Additionally wide gaps under both the entrance door and balcony door allowed hot air and insects to freely enter the room and the fridge was more of a cooler than a chiller. The bed was very comfortable and there is plenty of storage in both the bedroom and bathroom. These rooms do back on to the main road which can be noisy at times so I'd recommend ear plugs if you are a light sleeper.
Both of the pools are very nice and offer a good balance of options between peacefulness and liveliness. There are only a limited number of parasols available at both pools and I found the loungers to be quite uncomfortable with the exception of about a dozen wooden padded loungers at the paradise pool which are reserved by the 6am towel merchants.
The beach is narrow but very nice and slopes down towards the sea which is beautiful and warm but sometimes cloudy due to the super fine and very soft sea bed which feels amazing to walk on. We did sailing and tubing which was great fun although some of the water sports staff were a bit unfriendly, lazy and awkward when approached. I have to say however that this is in total contrast to the rest of the Sandals staff who can't do enough to help you wherever they can. We also did a snorkelling trip which was very well organised and gave an opportunity to see a good selection of fish. The Rastas at the beach were all very friendly, funny guys and you couldn't help but love them even more once you got to know them. Whilst they are all trying to earn a living they still genuinely love to have a chat, regardless of whether you buy anything or not. Rasta Charley is a legend and we and purposely chose the closest sun lounger to him every day we spent at the beach as it was great fun just listening to his singing and general philosophies on life. Tamarin was another great guy who springs to mind. Like all St Lucians in general, they are all lovely people so do them a small favour by buying at least one small item and sneak them the odd drink from the bar as the staff happily turn a blind eye.
The Pier Restaurant was exceptionally good in all departments and I'd recommend that you eat here as often as you can when dining at the Halcyon. The Bayside offers a very good variety of themes each night and the food is always very good quality. We only dined at Mario's once and whilst the food was OK, we found the menu to be a bit bland. The only other restaurant that we tried was Toscanini''s at the Grand Hotel, which was a good but nothing amazing.
I enjoyed a couple of rounds of golf at the Regency hotel and whilst the course is quite short and tight it has some interesting holes and is set in beautiful surroundings. All of the caddies at the course are great guys and look after you well and help you get around the course.
The first time that I played golf, my partner came along and spent some time by the pool at the Regency whilst waiting for me. I can honestly say that whilst the Regency looks more impressive, we were very thankful that we were not staying at this hotel. The Regency totally lacked the friendly, laid back Caribbean atmosphere that the Halcyon offered and the residents generally seemed to reflect this also. We were amazed to see that people were claiming the Sandals floaters as there own and actually hiding them under their sun loungers when not using them. As for the Grand we only saw this once during the evening time and whilst again it looked very impressive and more modern, it did seem to lack the charm and peacefulness of the Halcyon and was extremely busy.
Outside of the hotels we did a Joe Knows tour to see the Pitons, Water Falls, Sulphur Spings and snorkelling which was quite good but was a bit of a whistle stop tour. We also went to the shopping mall at Rodney Bay which was disappointing but may well improve once the development is completed. If you are looking to buy duty free goods then make sure that you buy them at the duty free shop in Castries which is cheaper and has a much better selection than the airport (remember to take your passport).
In summary St Lucia is a beautiful island with lovely people and this is reflected by the Halcyon Hotel. Last but not least, we have to give a mention to Mikey the bar man who not only mixes the best drinks in St Lucia, genuinely went out of his way to come and chat with us whenever we sat at the bar. We were touched by his warm nature and felt like we were leaving friend behind when we left.
Finally, remember to cover yourself in deet as soon as you have showered in the evening or else you shall be bitten. Daily antihistamines also help reduce the effects.

  • Stayed: June 2010, traveled as a couple
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1  Thank Atlantic321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

Best vacation ever! Great staff, excellent food. You had the opportunity to be busy constantly, or laid back and relaxing the entire time. For us, choosing the Halcyon made the most sense. We wanted to be at the quieter, more relaxing spot, and have the option to go to the other resorts if we wanted to. I can't wait to go back!

  • Stayed: June 2010, traveled as a couple
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Thank TiffanyGerrits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

Our group of 12 stayed at Sandals Halcyon in Castries, St. Lucia from 4/24/2010 thru 5/1/2010. We were treated like very special guests from the time we arrived until the time we left. There are 3 Sandals resorts on St. Lucia...and of course, you have the ability to visit any of the 3 for the day, including meals....however, Sandals Halcyon being slightly smaller than the others, seems to be more intimate....which we all loved. The staff were friendly and fun to be with....especially Garfield, Francis, and Curly....thanks for everything.

If you are planning a trip to St. Lucia in the future, be sure to stay at Sandals Halcyon.....

  • Stayed: April 2010, traveled as a couple
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2  Thank skybrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2010

My husband and I were married there on June 12, 2010, and stayed for a week. He had to drag me on the plane to leave. I was really pleased we chose Halcyon because we did go to dinner at the other two Sandals properties, Regency and Grande, and while they were gorgeous, Halcyon had just the quaint homey feel we wanted. The other two are great choices if you prefer more of a grand hotel feel.

I had never done an all inclusive before, but this experience sold me. The food was fantastic at all the restaurants, and the bars made great drinks. The majority of staff members are really friendly and helpful.

We got married in the gazebo overlooking the ocean and it was beautiful!

Word of warning: If you want to eat at Kimonos, make a reservation as soon as you get there. We waited too long and it was booked.

  • Stayed: June 2010, traveled as a couple
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1  Thank BeckyM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2010

We have just returned from a 2 week stay at the Halcyon and would rate this hotel as 3 star. We have previously spent our holidays in other Caribbean islands and have stayed in some lovely hotels with excellent facilities. We came across a tempting 2 for 1 offer late last Summer and decided that we would like to experience the Sandals "Luxury Included Vacation". Website photos and holiday brochures show luxury rooms, gorgeous beaches and people enjoying evening entertainment but alas it was not to be for us at the Halcyon.

Our Paradise Pool room had been refurbished but the air conditioning made very little difference even at 16 degrees. I called reception and was informed that the new systems which have been installed are comfort cooling and they have to be left on for quite a while to work efficiently. I was offered a card to keep in the operating slot but must admit that even after 2 weeks we never felt that "chill factor" when we entered the room. The mini bar/fridge kept drinks at a slightly cool temperature and not chilled and again I was informed that it was a cooler and not a fridge. Have never experienced both of these aspects at other hotels in the Caribbean.

On our first evening we ventured out to dinner at 8pm and found no Lobby Bar but an open style bar adjacent to the Main Pool. There were very few tables to sit and enjoy a relaxing drink and these were placed alongside the pool. Couples were still in the Swimming Pool splashing around and seemed oblivious to people sitting at the tables dressed for dinner. Champagne is definitely not served on your all inclusive package, it's demi sec fizzy wine. There was no Brut alternative but it was available whenever we visited Sandals Grand and Sandals Regency. Surely both should be made available? Not everyone likes sweet fizzy wine.

Entertainment at the resort consisted of a Caribbean Themed Night with Steel Band on a Monday, one of the Entertainment Team singing one night per week and guest participation at Karaoke, cringe worthy Mr & Mrs and Bingo. By comparison the Grand and Regency had live bands every evening we ventured there. The only delight for us was Curtis playing in the Piano Bar from 10.30pm. He was a really nice guy and we enjoyed a few nights sitting around the piano singing with others. The Piano Bar is also air conditioned (much cooler than our bedroom).

On our first morning we discovered that you have to get out of bed around 7am to ensure you have a parasol at the Paradise Pool. There were only around 10 parasols and these were in high demand! A small amount of sunbeds had padded mattresses and were supplied with a white fitted towel. These beds were more comfortable and again were in very high demand. There was no towel station at the Paradise Pool and towels had to be collected from the Main Pool area. It would not take much of an effort to have a supply available for guests using the Paradise Pool.

We found the mosquitos quite a nuisance as well as sand flies and other insects and were both bitten quite badly. We used repellent extensively, suncream with repellent and after sun lotion with repellent to no avail. Anti histamines had very little effect. Nearly everyone we met had the same problem a few to a lesser degree but on the whole it was a problem for most. We found lots of mosquitos in our room most days and asked for the room to be sprayed daily. Unfortunately this had little or no effect. Yes, we have been bitten in other countries but one or two bites at the most. The surrounding gardens are lovely but they do encourage various insects. The beach was fairly quite most days and we discovered that the sand flies were keeping everyone away. We had some nasty bites the day after using the beach so kept away for the duration of our holiday.


Positives

We did enjoy dining in the other resorts and found the shuttle bus service excellent but would have preferred the last shuttle to be around midnight to allow enjoyment of live entertainment. During our stay we dined out at Armandos on a few occassions, La Toc (our favourite), Toscaninis, The Pitons and the Olde London Pub. Some of the restaurants do not require reservations so it is worthwhile taking the shuttle bus and trying them out. The food was of an excellent standard in both the Grand and Regency. At the Halycon we enjoyed some meals at the Pier but were disappointed with our meal at Marios so never tried again. Other people we spoke with had a good meal there so perhaps it was not our night.

In general the staff at the Halycon were very friendly and did their utmost the help. We found Martha in the Bayside Restaurant to be very efficient and Valencia to be the best bar person.

Summary

The smallest of the 3 Sandals hotels in St Lucia, Sandals Halcyon requires a makeover in all areas of the hotel. It is not of the standard one would expect of the Sandals brand. If it weren't for the option of dining in the other 2 resorts we would have been extremely limited in dining and entertainment choices.

The rest of the Caribbean have developed the all inclusive concept and there are some excellent hotels throughout the region with good standards and great facilities, they don't mention that luxury is included but we have been pleasantly surprised to find that in most cases it has!

  • Stayed: June 2010, traveled as a couple
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1  Thank SauvignonBlanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Halcyon Beach Resort

Address: Choc Bay, Castries GM910, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Castries
#4 Family Hotel in Castries
#5 On the Beach Hotel in Castries
#5 Romantic Hotel in Castries
Price Range: $492 - $1,144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sandals Halcyon Beach Resort 4.5*
Number of rooms: 169
Official Description (provided by the hotel):
•Friendly to the physically challenged with low rise architecture •Fully air-conditioned Caribbean cuisine restaurant on its own 150 ft pier over the •Caribbean Sea •Houses 169 Rooms with true personal service and intimate experience •English-style afternoon tea served at the Paradise pool •Tableside service at the Beach Bistro •“Stay at one, play at three” free shuttles to Sandals La Toc Golf Resort & Spa and Sandals Grande St. Lucian Spa & Beach Resort•Sandals Resorts “World’s Leading All Inclusive Company” 16 years in a row •Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row ... more   less 
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Also Known As:
Sandals Halcyon Beach St. Lucia Hotel Castries
Sandals Halcyon Beach Castries
Sandals St Lucia
Sandals Halcyon Beach Resort St. Lucia/Castries

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