We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“stay away”
Review of Hotel Bakoua

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Bakoua
Ranked #6 of 11 Hotels in Trois-Ilets
Reviewed August 11, 2012

we have arrived at the reception and to our surprise a VERY rude and unkind receptionist met us.
She shouted at us that she does not have rooms ready and would not have any room ready untill 2 pm, while the check in time is 1 pm! No help was offered for that long waiting time in hot and humid reception area!

Room Tip: stay away from this terrible place
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Jaroslaw S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (802)
Traveler rating
Traveler type
Time of year
Language

79 - 85 of 803 reviews

Reviewed July 9, 2012

We enjoyed our stay at the Hotel Bakoua for our week-long stay on Martinique. The Trois-illets area is a great home-base for exploring the beaches on the island. We stayed in a beach-front room which was nicely appointed, although a little on the small side. We enjoyed the little screened-in sitting area outside our room for working and having a drink.

We did not eat in the restaurant, but the menus looked good. The beach, although man-made, is nice and there are plenty of chairs around the beach to hang out. My only complaints are that the beach chairs are in need of replacement - they are old and uncomfortable- and the pretty negative-edge pool looks a little tired. We especially liked the little beach hut out on the water - great for grabbing a drink or a great sandwich for lunch.

The staff was very friendly, and helped me with my poor French. Overall, Martinique was a lovely island and we would not hesitate to come back to Hotel Bakoua for our next visit.

Room Tip: Get a beachfront room - (rooms 25-29) or better yet, ask about the little Vanilla Suite on the end...
See more room tips
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank quimbydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Oscar v
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Accor traveler
Weston, Connecticut, USA
12
Reviewed January 30, 2012

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 21, 2011

There were any number of incidents throughout our week long stay that point to very poor management. A very complacent staff attitude was prevalent throughout. The front desk was remarkably uninformed and unconcerned about answering the most simple requests. I mean something so simple as directions to a nearby restaurant, inquiry about where a shop might be that we could buy a bottle of wine etc. The beach bar which had a great vantage point for sunsets closed each day before 4 pm. The gift shop was vacant but looked like it was being prepped to open for "high" season (we left onDec 17). Our room wasn't made up until late every afternoon I did not expect fresh towels everyday and hung them up most days but when I put them in the tub I expected they would be replaced. They were not.

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank TravelerChicagoarea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2011

This hotel probably looks exactly the same as it looked in 1980; the long chairs on the beach witness that period. Service is just miserable, no beach towels if you don't have the right card (which someone was supposed to give you at the reception but didn't), no food if you arrive after 3pm (although 24 hour restaurant is advertised in bold characters at the entrance), no assistance whatsoever. But this is Martinique for you! We strolled the entire island, from the North to the South, from the East to the West. This hotel is a perfect illustration of what we have seen: everything is way too expensive (even compared to Parisian prices), the service is non-existent and no one seems to be bothered by the desolate state of their surroundings.... The highlight of the hotel is the beach which is cute albeit not the nicest one in Martinique. So our advice is: travel to another island or manage well your expectations! (definitely avoid coming for a honeymoon, you will for sure be disappointed)

  • Stayed: December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank luca_paccioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2011

  • Stayed: July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Beinush
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Also consider these accommodations in or near Trois-Ilets
0.2 mi away
Hotel La Pagerie
Hotel La Pagerie
#1 of 11 in Trois-Ilets
1,114 reviews
0.7 mi away
La Suite Villa
La Suite Villa
#2 of 11 in Trois-Ilets
372 reviews
0.3 mi away
Carayou Hotel & Spa
Carayou Hotel & Spa
#4 of 11 in Trois-Ilets
754 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Bambou
Hotel Bambou
#3 of 11 in Trois-Ilets
845 reviews
17 mi away
French Coco
French Coco
#1 of 3 in Tartane
107 reviews
3.3 mi away
Simon Hotel
Simon Hotel
#2 of 8 in Fort-de-France
191 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Bakoua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Bakoua

Address: La Pointe du Bout, Trois-Ilets 97229, Martinique
Phone Number:
Location: Caribbean > Martinique > Arrondissement of Le Marin > Trois-Ilets
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Trois-Ilets
Price Range: $161 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bakoua 4*
Number of rooms: 138
Official Description (provided by the hotel):
Located on the west coast of the island, in the heart of the seaside resort of Trois Ilets, Hotel Bakoua enjoys a privileged location for both business trips and for your leisure stays. Beach with deck chairs, swimming pool, wellness area, bar on stilts are all assets that will make your stay an unforgettable moment in Martinique. Idyllic setting for your vacation or honeymoon, authentic colonial legacy of its past family home will entice you. 2 Restaurants offer the best of Creole gastronomy. Delicious dishes reinvented daily by our chef. 2 Bars, the Gommier and the Coco bar offers a variety of tasty cocktails. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, TripOnline SA, getaroom.com, Fastbooking, Orbitz, Hotwire and Cancelon so you can book your Hotel Bakoua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Trois Ilets
Bakoua Hotel Trois Ilets
Sofitel Trois-Ilets
Trois-Ilets Sofitel
Hotel Bakoua Martinique/Trois-Ilets

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing