This hotel is like butlins, we booked after realising that the the hotel we had origionally requested was closed for renovations (Kamila)
The hotel pictures are very deceptive so be warned
We arrived and the hotel staff were v friendly , given our key and a map to find our hotel room OURSELVES
Discovered the room was on the 3rd floor ( no lifts ) of a chalet type block in the hotel ( they are all chalet blocks not a hotel with lifts and corridors) . After struggling up the stairs with a heavy suitcase , the room was tiny , musty , and the bed was nearly on the floor once we sat on it.
Traipsed back to reception and requested to see another room , exact same sceanario, , this time left the luggage in reception , viewed the room paid a cancellation deposit and left.
Sofitel Bateau martinique is only up the road and accomodated us thank goodness