This hotel left two customers completely alone when the staff went home one night.
Since the caretaker never bothered to answer her cell phone (I was later told service is difficult) she never even knew I was there for an second night. The other customer was a couple with a young child and I dreaded the thought of what we would have done had either us had some kind of accident (they have a pool right off the ocean) or other emergency late that night.
Its a hotel with many steps so not easily accessible for older folks, especially if you have to spend time tracking down an employee. If you have no car you had better have brought some food with you as there isn't even coffee in the room or a vending machine. Most taxi's I called that evening were busy so I continued to call the numbers written on the office door until I got a response from the New York owner, "I'm at a football game, what am I suppose to do?" I was dumbfounded.
An employee finally returned to take me down the road to a restaurant for take out.
Upset that I called her boss she made it sound like there was nothing open on the island but having spoken with taxi drivers the day before, I knew for a fact there were a number of places that stay open late.
The place is quaint and if they gave it a simple makeover with new beds, linens and
a coffee maker, it could be a very nice place but with the current service none of that
- Also Known As:
- Casa La Lanchita Hotel Isla De Vieques