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“Nice Trip”

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W Retreat & Spa Vieques
Ranked #2 of 6 Hotels in Isla de Vieques
Certificate of Excellence
Columbus, Ohio
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Nice Trip”
Reviewed September 4, 2013

Friendly staff, beautiful location, good food but was expecting more for the prices. Be prepared to pay (yes its an island, but also the W). Nothing in walking distance. Every cab ride is $5/person in the car. Rooms are nice, always use the safe.

Room Tip: Beach view. Ground floor.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KDGS-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 16, 2013
Welcome,

Thank you for taking the time to share your positive feedback with us.
We are saddened to read your expectations regarding pricing were not met.

Please rest assured we are constantly implementing value-adding elements to enhance our guests' experience

Included in the room rate, are toll-free and local phone calls, wireless High Speed Internet Access, self-parking, a welcome experience and refreshments at the W Lounge at the Airport in Vieques, and roundtrip transfers between the airport and the resort, daily yoga class, access to SWING (tennis courts) and SWEAT (Fitness Center), beach umbrellas, and non-motorized sports equipment (fins, masks, kayaks, floaters, and tennis equipment).

Additionally, we have implemented daily complimentary amenities, such as the daily Sunset Sip (cocktail) served at the Living Room Bar, freshly made morning coffee and tea, lemon water dispensers and are now working on additional value adding experiences including a happy hour by WET pool and daily special menus.

We hope to have the opportunity to welcome you back soon!

Best Wishes,
Greg White
GM - W Vieques
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,797 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (510)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

If it wasn't for the Insider, Hiram, the service would have been given a 2 or 3. He made the experience. It's a great getaway with few or no kids in sight. The beaches aren't as nice as I thought they might be, but the resort is well done.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 16, 2013
Welcome,

Thank you for taking the time to share your positive feedback with us.
I am happy to learn the W Insider, Hiram, had such a special role in making your stay memorable and I will make sure I extend your comments.

Best Wishes
Greg White
General Manager, W Retreat & Spa- Vieques Island
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 3, 2013

There is nothing negative to say about this place! If arriving to Vieques by plane, the experience begins then! The facility is amazing. While being kid friendly, I appreciated the "adults only" area. The restaurant and spa ...anazing! The WOW suite...wow! I could just rave on and on!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angelhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 16, 2013
Welcome,

Thank you for taking the time to share your amazing feedback!
We are thrilled to read you thoroughly enjoyed your time at the W Vieques and look forward to welcoming you back to the 'sanctuary'.

Best Wishes,
Greg White
General Manager, W Retreat & Spa - Vieques Island
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

The W is a great location. Wife and I spent 5 nights there after four in San Juan. It is difficult to get to Vieques. The airfare is expensive for such a short flight but we opted to fly because we could return to the San Juan airport rather than taking a boat and then attempting to catch our flight home. The W had great food, a huge pool , and wonderful grounds. The entire staff were friendly and helpful. We chartered a snorkel trip and were picked up by boat right on the beach and taken about twenty minutes to a series of reefs that contained a huge variety of tropical fish, eels and octopus. Granted, it wasn't as magnificent as when we did the Great Barrier Reef in Australia but it was beautiful. Unfortunately, the area surrounding the W was unimpressive. A couple of Bars were OK but we couldn't find any restaurants that really impressed us. The W is a perfect venue to relax and unwine with a special someone, especially after a few days of serious partying in San Juan.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Drmac2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 16, 2013
Welcome,

Thank you for your amazing feedback! I am happy to read you and your wife enjoyed the wonderful grounds, pool and overall facilities at the Retreat.

We are looking forward to welcoming you back to a second relaxing stay!

Best Wishes
Greg White
General Manager, W Retreat & Spa - Vieques Island
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013

This Labor Day holiday weekend in Vieques W retreat was an excellent experience, good weather, excellent service and helpful staff. The Incredible Saturday night fireworks display and dancing music in the lounge enjoyed everybody in the hotel. We will like to stand out the help and service of Mr. J. Villegas, he was instrumental in making this weekend one of our best ever. We are planning to return on November.

Room Tip: Room by the pool has excellent view and lose to everything.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jnazario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 16, 2013
Welcome,

It is great to read your wonderful feedback!
We are happy to learn you enjoyed the special activities planned during the Labor Day weekend. Activities of the kind have been implemented over the last holiday weekends, with great success.
I will make sure to extend your positive comments to Jouset Villegas; he will be thrilled to know his contribution made your experience even more fabulous.

We look forward to welcoming you back in November!

Best Wishes
Greg White
General Manager, W Retreat & Spa - Vieques Island
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Rico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 2, 2013

W Retreat excellent hotel.You need to rent a jeep to go to the different beaches (mandatory) awesome buy different snacks and drinks at town area mini supermarkets (colmados) take some pool towels and enjoy the adventure (No forget the sun blocker). The restaurant and pool are $$$$$$$$$ (FOOD AND DRINKS).

Room Tip: Ask for the first floor at pool area.
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  • Stayed September 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaJo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 5, 2013
Welcome!
Thank you for your comments.

I am happy to learn you had a wonderful stay and had the opportunity to explore the amazing beaches that characterize our beautiful island!

Looking forward to having you back soon,

Best Wishes,
Greg White - GM W Vieques
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 1, 2013

Great staff and location, Wonderful view , great layout and services. Pool are very well done

They meet you at the airport with a cool drink and take you directly to the hotel, which is a very ride away

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Capt Ted P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review, September 4, 2013
Welcome!

Thank you for sharing your amazing experience.
I am thrilled you enjoyed every part of your stay, from the service provided by our talent to the welcome drink at the W Aiport Lounge and your time at WET Pool.


We look forward to having you back soon,

Best Wishes,
Greg White - GM W Vieques
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Retreat & Spa Vieques

Property: W Retreat & Spa Vieques
Address: State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Isla de Vieques
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Isla de Vieques
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W Retreat & Spa Vieques 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Located on two private, secluded beaches, the W Retreat & Spa Ð Vieques Island in Puerto Rico provides the perfect getaway for a relaxing and luxurious villa-style vacation with infinite indulgences. ... more   less 
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Also Known As:
w Retreat And Spa Vieques
w Retreat & Spa Vieques Hotel Isla De Vieques

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