We stayed at the Howard johnson hotel the week of the 17TH of January. The people at the restaurant very friendly and the breakfast very good,We really liked the morning waitress and waiter there at the restaurant so very nice,they make you want to come back,They always remember us and greet us all the time, But the young guy at the front desk,not so nice,There was a party going on at the time and the music was very loud We had asked a couple of time to let the DJ know that it was very loud,exspecially when they open the door to go to the restroom,His response was we have a contract with them, Well so does all the people that stay there,Then he said well I can change your room for 2nd floor,Well we had already changed rooms not too long after we got there,because of the ants,All we asked or suggest is if you are having any kind of party there Don't you think you need to let the customers know when they arrive,That way they can decide if they can tolerate the noise or not, or if they need to go to a different area,We were also hearing it from the 2nd floor people staying there. The lady at the front desk was also very nice,thank you so much for helping us with the airlines tickets,She was busy,But still had time to help That's what Customer Service is all about.We did like our room,But carpets do need cleaning.The pool was nice and the hot tub was hot like it should be. I would like to suggest that maybe you can keep your restaurant open also on Sunday all day.
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- Also Known As:
- Howard Johnson Ponce Pr Hotel Ponce
- Ponce Howard Johnson
- Ponce Inn