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“Looks just like the pictures!”
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Excellent
34 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
San Juan, Puerto Rico

Reviews from our community

Excellent - based on 34 reviews
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Reviews from our community

Date | Rating
  • English first
  • Finnish first
  • Spanish first
  • Any
English first
English first
Finnish first
Spanish first
Any
English first
cody wayn...
1 review
“Looks just like the pictures!”
Reviewed May 24, 2017 for a stay in May 2017

Room looks just like the pictures and is amazing for a couple! We absolutely loved it and it was perfect in every way, except one. The hot water cuts out every now and then and comes back during every shower, personally I thought it was funny and doesn't bother me but to some it may. Other than that location was great, businesses near here were great. 10/10 would come back.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 19, 2017
Dear Cody Wayne,
Thanks for your great review. We are glad you enjoyed it. You are more than welcome anytime.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karen S
1 review
“Book this place”
Reviewed April 13, 2017 for a stay in April 2017

The apartment was great. Everything you need was there. Much better than a hotel room. Great location with lots of restaurants, CVS, Buses, market and more within a block or 2. The view! It was amazing.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 14, 2017
Dear Karen,
Thanks for your review!!! Hope to see you back in a near future.
Wilfredo.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2017 for a stay in February 2017
1
person found this review helpful

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Mar 1, 2017
Dear Connie,
Thank you for your great review. We are happy to know you enjoyed our amenities and that we accomplished our goal to make you feel at home away from home. Hope to have you back soon,,!! We are here to serve you.
Regards
Wilfredo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Navigate1...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome skyview, ocenaview, very clean condo.”
Reviewed February 23, 2017 for a stay in February 2017
1
person found this review helpful

2nd year staying at condo on 23rd floor of Ashford Imperial. Owner and his manager Ana very friendly and easy to work with. Right in heart of touristy and trendy Condado area, near great variety of restaurants and bars. Check out Waikiki Oceanside bar for outdoor cocktails and dinner or lunch !

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 25, 2017
Dear Larry,
Thanks for your great review. It's a great pleasure to serve you and make sure you feel at home away from home. Hope to have you back soon
Regards,
Wilfredo.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tvmarriot...
Pittsburgh, Pennsylvania
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Looking Forward To A Return Visit In The Future!!!”
Reviewed January 31, 2017 for a stay in January 2017
1
person found this review helpful

My Husband and I will never stay in a hotel again after our WONDERFUL experience at the Ashford Imperial 2301 Elegant Suite!!! From the booking process thru checkout every aspect was handled in a professional manner. Ana, the Property Manager, texted us the week prior to our arrival for a meeting time and met us in the lobby for a tour of the property/suite. The Owner has made the suite feel like home with attention to every detail!!! The suite is nicely decorated, clean and the balcony was the perfect place to watch the sunrise!!! The location is ideal -- close to restaurants, shopping, casinos, and, of course, the beautiful beaches (we greatly appreciated the beach chairs, beach towels and cooler!). A short cab ride will take you to the historical sites in Old San Juan. We cannot wait for our return to The Isle Of Enchantment and will definitely book this property!!!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 2, 2017
Dear Mr. and Mrs. Marriott
Thanks for such a wonderful review. We are glad we made you feel at home away from home; after all that is our slogan. We will be more than glad to have you back anytime you wish. We appreciate your sponsorship.
Regards,
Wilfredo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewed January 6, 2017 for a stay in January 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jan 11, 2017
Dear travelers,
I would like to respond to this review, to clarify some aspects of it.
I want to address that the apartment was recently updated with a new bathroom, a custom made walking closet, new kitchen appliances including a new stove with oven, a frig, blender, coffee maker, microwave oven,toaster, pots and pans: two modern ceiling fans,furniture, blackout shutters, and a brand new flat screen t.v. with access to 54 local and U.S. HD and SD channels like NBC, CBS, FOX NEWS, DISCOVERY US among many others.All of these can be accessed FREE OF CHARGE!!!!, contrary of what our guest mentioned in her review.
As part or our upgrade agenda, is still pending the replacement of the sliding doors on the balcony with ones with double glazing to minimize the possible street noise, from restaurants and surrounding clubs, specially during the Christmas festivities, but due to the many bookings we have during this high season,we have not been able to install them. We hope they should be installed by the beginning of March.
Concerning the issues in the pool area i have to mention that we had some problems with the jacuzzi due to some mechanical issues, but that is already taken care of, the same with the toilet problem. I mean, this things happen sometimes, but they are solved as soon as possible.
Some of our guests have children who have the same right to enjoy the pool facilities just like adults do, specially during their Christmas brake.
A hair dryer is not part of the items included in our amenities list, nevertheless if it was so important to our guest to have one, she only had to let us know and we would have issued her one. By the way, we got one for our future guests to use.
It is unfortunate and unfair just to name negative aspects of the experience of this guest during her stay. I am sure there must be some positive ones that should be mentioned , like for instance the fact that we let her check in in early morning hours so she would not have to be waiting for hours with her luggage to check in at 3 p.m.,or maybe the 24 hr. security system our building has for her own protection, and the wireless internet access in the property, the cleanliness of the unit with it's nice breeze and the 270 degrees fantastic view of the ocean, mountains, city skyline and the San Juan Bay with it,s cruise ships from the 23rd floor????
I want to thank our guest for her sponsorship and the opportunity she gave us to try to make her feel at home away from home.We are here to serve, and to improve ourselves each day as human beings.
Good luck and our best wishes to you.
Wilfredo.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
tyja2000
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Access to everything Beach Condo”
Reviewed December 26, 2016 for a stay in December 2016
1
person found this review helpful

This location was awesome sauce, it was on the bus line to Old San Juan and it was just minutes away from Condado Beach. I would recommend this to anyone who needs alone time with their spouse or significant other. Few things I didn't care for was the wind at night, it may have been just because we were on the higher floor. There was also a person with a dog that would bark, but that was the only other issue I had. The property manager was very knowledgeable and friendly. I love that me and my wife were able to get our own set of keys. We will definitely visit again! I only wish that I had time to swim in the pool, it was private and huge.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 2, 2017
Dear Tyree,
Thanks for your review. We are glad you enjoyed your vacation and our amenities.We are looking forward to have you back in a near future.
Regards,
Wilfredo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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