Overall it's a very nice hotel. Room had great amenities for the price (kitchenette w/mini fridge, microwave, etc, balcony, sauna jet tub).
Some small things that could be tightened up that annoyed me: had to ask for a remote to the TV, bedside clock not set with correct time.
Some not-so-small things: went in to gift shop only to find the cashier girl sitting on the counter while talking with a youngman. .also an employee. She looked me dead in the face and did not acknowledge me. . even when I looked back at her while I walked out. Then once settle in our room for a nice well deserved nap the fire alarm went off and instructions come over the room speaker that there was an emergency and to get to the nearest exit. . we go flying down 6 flights of stairs only to be told it was a false alarm. It took a good 20 minutes before the alarm got shut off.
Our bellman Felix was a complete delight. Perked us up with his smile and enthusiasm. They best keep this one.
- Official Description (provided by the hotel):
- Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more less
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- Also Known As:
- La Concha Hotel Renaissance
- Renaissance San Juan
- San Juan Renaissance