Stayed here for two nights for some relaxation prior to a work event at another location. Check in was fast with the staff friendly and accomidating. My room was clean and comfortable with lovely ocean view. Howvever after a long Saturday touring Old San Juan the hotel was anything other than relaxing. After turning in for the evening, I was jolted out of a restfull sleep by a loud band playing on an upper floor. I waited a bit prior to contacting the front desk to see if things would calm down however they they didn't as the band got even louder to the point the drums sounded like they could be in my room. I contacted the front desk to see how long the event was planned to last and was told midnight!! After explaining this was unsatisfactory as there should be a reasonable expectation that a hotel room should be able to be slept in, they agreed to contact security check. Noise persisted although not as lound. Upon checking out the next day,I learned the event was on the 12th floor and I was not the only one who called to complain on the noise. I was on the 10th floor and heaven help the person that was between us on the 11th. Needless to say I doubt I will return on my next trip to PR.
- Official Description (provided by the hotel):
- Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more less
- Reservation Options:
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- Also Known As:
- La Concha Hotel Renaissance
- Renaissance San Juan
- San Juan Renaissance