I have the pleasure and honor of staying at the beautiful La Concha on a weekly basis. The staff is amazing and provide us with the utmost in customer service and care. I have so many commendations that I hope I do not forget anyone. I will start with the staff members of the Ocean Lounge.
Cristina, Michael, Allen, and Ian are absolutely amazing! They are such a credit to your establishment and their efforts should be recognized and applauded. We see Michael in the morning and Cristina in the evening and upon each meeting we are always greeted with the warmest smiles and welcomes. Because of them, La Concha is my home away from home.
Please recognize them for their outstanding professionalism, work ethics, attention to detail and kindness. They make me believe that exemplary customer service still exists in our world.
Dr. Ann Jackman
- Official Description (provided by the hotel):
- Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more less
- Reservation Options:
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- Also Known As:
- La Concha Hotel Renaissance
- Renaissance San Juan
- San Juan Renaissance