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“Perfect conbination”

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La Concha Renaissance San Juan Resort
Ranked #5 of 46 Hotels in San Juan
Certificate of Excellence
Grand Cayman
Level Contributor
340 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Perfect conbination”
4 of 5 bubbles Reviewed October 4, 2012

The hotel is the perfect conbination for business while in a resort, right near all the main corporations in San Juan as well as attractions and restaurant.
Great staff very friendly, this is good in Puerto Rico as other hotel union staff is very stiff and slow.The rooms are great and large with many anenity.

Room Tip: Try to get ocean front if all possible, if not a high floor,the rooms facing the street have much mo...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wrp57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,267 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Piscataway, New Jersey
1 review
5 of 5 bubbles Reviewed October 4, 2012

The hotel was excellent and the service was amazing. Two of our servers downstairs in the pool area were amazing, Hector Torres and Carlos. Everyone was amazing but they in particular stood out. I recommend this hotel to anyone traveling to San Juan

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samira P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
1 review
5 of 5 bubbles Reviewed October 3, 2012

Hector Torres was an amazing, attentive, thorough and personable server! He made our stay extra enjoyable during our visit to San Juan! He took great care of our large group!! The hotel was beautiful, very clean and my room had the most amazing view of the ocean! I will definitely be coming back!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erical481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

I was visiting San Juan for my birthday celebration. Felix Perez at the valet stand, the concierge personnel, and the pool service was great. The hotel lobby, the pools and the access to the beach are phenomenal. The rooms are spacious and nice as well. The breakfast buffet and the service for the breakfast buffet was great as well. The only thing that I would recommend is for a dedicated staff person added to the concierge desk. The concierge service was split with check-in and the waits were from 15-20 minutes at concierge. However, the concierge members were friendly, helpful, polite, and apologetic for the wait. I would visit this hotel again and I would recommend to others.

Room Tip: If you are in a room on the street side, don't choose a first or second floor room, or you could...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 3, 2012

Amazing hotel. I'll personally recommend this resort for those who plans to stay close to all city attractions. I loved their attentive room service. Special shout out to Victor Rodriguez in concierge for helping my family plan our fun trip in Puerto Rico. We booked their suites, who included everything from kitchen necessaries to extra space for relaxation. We had different options when it came to choose restaurants inside the hotel. Also, their 3 pool areas offers an exceptional views of the hotel gardens to the beach scenery, depending your mood. Keep up the good teamwork

Room Tip: Suites is the way to go
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suzy_Joen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

Hector Torres was a wonderful host to our group during our stay! He took care of our party pool side, but also was attentive throughout the resort. He always greeted you with a warm smile and with " what can I get you?". He is so personable as well as a hard worker. He is so good at his job and goes beyond being great! He takes such good care of his guests at La Concha. It would be remissed to not view him as an asset to the hotel staff at La Concha. He is someone I would look for if I ever went to Puert Rico and stayed at La Concha.

La Concha Resort was a pleasure to stay at. The grounds are beautiful and I loved the design/layout of the lobby. The ambience was terrific and I loved how the casino was right by the bar/lobby area! I enjoyed my stay and I would recommend this resort to my family and friends.

Thank you Hector and La Concha Resort for making my stay so memorable!

Room Tip: Get a room facing the ocean...so worth it!
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed October 3, 2012

Overall the service was great but the service I received, while I was relaxing at both the beach and pool, from both Hector Torres and Brock were Amazing. Make sure you look for their names when you visit.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HVWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Concha Renaissance San Juan Resort

Property: La Concha Renaissance San Juan Resort
Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Official Description (provided by the hotel):
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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