We stayed at the Cervantes in January and had read both negative and positive reviews on the hotel. We weren't able to get in for just one night at the Sheraton as we did the previous year so we opted to stay here. While the staff was gracious and my 'kids' 22&18 were never so happy to be out of the cab...my youngest thought were were going to die in that cab, I think they had lost our reservation. It took forever for them to find our reservation and then get the room ready. It was hot and stuffy but wow what an amazing shower! It was a room all in itself. The pull out sofa the kids had to use was ok at best, good think they are used to a dorm lifestyle, while our bed was comfortable the room remained stuffy and the ac was LOUD. Just when I would start to doze off it would start or the night life in the back alley would start.
Michelle was wonderful and VERY informative. She truly made the visit pleasant and helped us figure out our day before we boarded the ship.
- Official Description (provided by the hotel):
- The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more less
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- Also Known As:
- Cervantes Hotel San Juan
- Cervantes San Juan