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“Ok Stay”

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San Juan Airport Hotel
Ranked #28 of 48 Hotels in San Juan
Minnesota
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Ok Stay”
Reviewed January 26, 2013

Been here several times now as we have traveled through San Juan. I must say that the hotel has upgraded some since our earlier stays. The bathrooms had been re-done, walls painted, some better furniture, but could use some new carpet. We think he rooms were cold and simply turned off the AC for a while and let the room warm up a bit. Then just turned on the system fan. Check-in/out was easy, prices quite reasonable and good location for traveling. Breakfast is from 5-10am and ok. Cereals, bagels, waffles and the like.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cpetemn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
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English first
San Antonio, Texas
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 23, 2013

Our final destination in Puerto Rico was Isla de Vieques and we decided to spend the night in San Juan rather than arrive in Vieques after dark.

Pros: The room was clean and the sushi bar stayed open late, so we were able to get a meal and some beers. The breakfast in the morning was free.

Cons: - The hotel is attached to the airport terminals and shares the same air conditioning system. Our room was very cold and when we complained about it in the morning the desk clerk said that there was nothing they could about it.
- There was no real coffee for breakfast - only instant Nescafe. Are you freakin' kidding me? We are in the land that produces some of the best coffee in the world and they only serve instant?

I would recommend this hotel if you have to stay over to fly out somewhere else, but not as a destination spot.

Room Tip: Bring your own ground coffee and make it in your room before you go down for breakfast.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reads_a_lot_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2013

When we arrived we thought it was Best Western with a casino. The clerk told us it changed hands 3 months ago. We entered the room it was cold and plain. Everything still said Best Western on it ( soap, Phone, toiletry items in the bathroom). We stayed 1 night and headed for family. We were booked for 7 days. No designated area for parking. Only airport parking which would have cost us alot daily. I guess if your laid over for one night it would be ok.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jcbdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 22, 2013

We met up with friends from another state at the airport when our flights all landed shortly before midnight. We needed a quick, clean place to stay and this fit the bill. Great continental breakfast too!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank sachmo9085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 21, 2013 via mobile

Rooms were a little tired looking with stained carpets. Bathroom was newly updated and clean. Right in terminal D but yet no noise. Convenient as a stop over hotel. Not much of an I house restaurant but there is another within walking distance still within the airport.

Stayed January 2013, traveled as a couple
Helpful?
Thank baileyandmandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 21, 2013

Easy to find. Less than a 2 minutes walk. Check in was fast and the staff courteous. Had a problem with the room key working which was resolved quickly. Room was very clean. Bathroom was spotless. Sound proofing between rooms is amazing. Heard absolutely nothing and there were people arriving into both rooms adjoining my at the same time.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kilopascal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamaica
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed January 16, 2013

I stayed here twice in 2012, both overnighting to travel onwards the next day. The location is conveinient for food, taxis leaving the airport, and checking in for flights, but a little difficult to locate when arriving from a flight.
The staff are friendly and helpful.
Even though right on the airport, I had no noise problems.
The hotel Wi Fi worked well.
The complementary breakfast was very basic.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VinaMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Juan Airport Hotel

Property: San Juan Airport Hotel
Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 48 Hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — San Juan Airport Hotel 3*
Number of rooms: 125
Official Description (provided by the hotel):
Our award winning San Juan Airport Hotel is the only HOTEL located at the airport, just steps from the Airlines counter. We have received the Best of the Best Award and Best of the Best 2 Star Hotel in Puerto Rico by the Puerto Rico Tourism Company. We have amazing rooms and complimentary amenities including FREE HOT buffet breakfast, FREE High-Speed Internet (Wi-Fi) wireless connection at download speeds more than 40mbs, FREE Business Center, a fitness center with everything you might need like ellipticals, treadmills, free weights, and more, and a on-site Restaurant & Bar. We have exceeded the standards and amenities in our commitment to your comfort. ... more   less 
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Also Known As:
Best Western San Juan
San Juan Best Western

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