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“We Looooved this Hotel”

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Hotel Plaza De Armas Old San Juan
Ranked #28 of 47 Hotels in San Juan
Chicago, IL
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“We Looooved this Hotel”
Reviewed November 19, 2007

My husband and I stayed at this hotel for one night after our cruise. We decided to select this one after just reading a few reviews. After 7 days of cruising, we decided that we wanted something with no windows or phones. It was more that we expected. We were literally in the heart of Old San Juan. We didn't have windows, but they did install a phone. The people at the hotel were wonderful. If you needed anything at all they were excellent at helping out. For instance... Our boat docked at 7am, and we were trying to decide what to do with our luggage. My husband suggested that we just go to the hotel. Well upon letting the staff know that we were quite early they told us not to worry about it and stored our luggage. They gave us a map of the area and we ended up at Forts of Old San Juan. We literally were able to walk to both Forts and take a tour through the mines. By the time we had finished and had lunch it was well past 3pm. Everything is in walking distance and the people there speak english quite well. Thank you all the staff at The Howard Johnson Inn Plaza. We will never forget our one night stay. My next visit to your hotel will be longer next time.

  • Liked — The staff was friendly...and the room was very clean and also the nice size bathroom. Excellent air conditioning... especially with the very hot climate.
  • Disliked — This was the least the I liked, but it really didnt bother much....The slow elevator...it was slow but it worked!
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank suntanrussian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
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  • French first
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English first
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 5, 2007

My wife and I are in our mid 20's, and we stayed at the HoJo in Old San Juan one night before our cruise.

We had standard room with a queen size bed on the main floor with no windows. The room was clean and comfortable. The bathroom was spacious and everything worked well (accept the safe, the battery was broken and when I told the staff they said they would fix it, but they got busy and forgot. NOTE: Despite this the staff was great)

The only complaint about the hotel is that the rooms the main floor all open up to the main eating area for the breakfast bar. This creates a lot of noise if you like to sleep in. Also, as the review prior to mind stated, the skylights also leaked into this main common area when we there as well.

Overall I would stay at this hotel again if I need a place to stay in Old San Juan. Old San Juan isn't very big and you can walk anywhere you need to from this hotel. Also, it is about a 15 minute walk to the cruise terminal.

Feel free to contact me if you have any questions.

  • Liked — Location and free Wi-Fi
  • Disliked — Breakfast
  • Stayed October 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank oncourse82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2007

I expected the hotel to be like all the other stock hotels you see around, but it was surprisingly individual. It's owned locally and licensed under the Howard Johnson name, but it hasn't lost its unique touch. The rooms aren't ritzy, but the convenient location makes it so worth it. It's a fabulous location if you want to bum around Old San Juan--it's right next to tons of great food and within walking distance of the sights. (Old San Juan, by the way, is absolutely lovely.) The hotel was a good price and breakfast was included. Really, there's nowhere else to stay in Old San Juan!

  • Liked — Fabulous location
  • Disliked — Rooms were a little small.
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank youandme_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 6, 2007

We booked this hotel two nights prior taking a cruise and one night after our cruise. There were six of us traveling, so we booked three rooms. All of us agreed that this hotel met our expectations. The best thing about this hotel is the location. Every thing there was within walking distance. There are two pharmacies across the street. There are a lot of souvenir stores, the house were the pina colada was born (Barrachina) was around the block. There are a lot of restaurants close by. We went to Jibaritos, a puerto rican restaurant, located about six blocks from there. Continental breakfast was included so that was very convenient for us. The elevator from the hotel is more than 100 years old!!! It was very tiny and slow; so we used the tiny stairs all the time...if you don't like to use the stairs or have a lot of lugagge ask for a room on the first floor. The people at the lobby were very friendly and polite. There are no phones on the rooms but since we all had our cell phones we didn't care. The rooms had no windows but that did not bother any of us. The rooms were clean, and we felt safe all the time. If you would like to be close to the beach then this is not the hotel you need. If you want a good location to explore the old San Juan within walking distance at a reasonable price; then I would recomend you this hotel.

  • Liked — Location
  • Disliked — nothing
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank fridakalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 6, 2007

The hotel is in an ideal location in Old San Juan. The Plaza is a great spot for people watching, meeting locals, and getting some coffee. The big problem with Old San Juan for me was that there aren't very many street signs on the buildings at intersections, so often times you really don't have a clue what street you're on. After driving in and out of Old San Juan though, you start to figure it out (it's not that big an area). This is an old colonial building converted in to a hotel. That means most of the rooms don't have windows because the houses had windows in the front and back to allow air to pass through the house and cool it down. Side rooms didn't have windows. I guess the door were just left open. If you want a room with a view, don't stay here. If you want a large room, this isn't the place to stay. If you want someplace to rest your head at night, this will do just fine. The air conditioner in my room sounded like, well, an air conditioner. If you're used to very high end central air conditioning that makes nary a sound, I suppose you might find it noisy. If you're used to the sound a window air conditioner makes (white noise), you'll be perplexed by the negative comments left by others about the sound the AC makes. The continental breakfast offered is decent, and should be taken advantage of (pastries, cereal, fruit, toast, juice, coffee). The staff is friendly and helpful, and made sure we knew which parking garage had the best rates (thank goodness! There was a big difference!). The elevator did break down one day while I was there, and it's slow, but it's not like it takes 10 minutes to get between floors. This is hardly unusual at a hotel in a building that was built before elevators were even invented (stay at any old converted hotel in Paris, and this elevator will seem like heaven by comparison). The staff gladly helped my travel companion with her bag the day the elevator was broken. I would describe the hotel decor in the lobby and lounge area as "Pottery Barn." And I rather liked the tile work in the lobby. If I were to stay in Old San Juan again, I would definitely stay here. Compared to the prices of other hotels, this was definitely the best deal I found. If your focus during a vacation is getting out and enjoying the sites and culture, and want your hotel to be safe and comfortable but not the focus of your stay, this is a good option for you.

  • Liked — price and location
  • Disliked — nothing bothered me about this hotel.
  • Stayed July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank NewYorkCitygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 17, 2007

The room decor was nice. The room was small and windowless but that was expected. The AC system was the worst I have experienced. The unit was extremely loud and totally enclosed in the the room. Instead of exhausting the hot air outside it was blown into the drop ceiling of the bathroom. Made the bathroom feel like a sauna. Even ear plugs did not adequately damped the noise of the almost constantly running AC unit.

  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rr0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Juan hotels

Twin Cities, Minnesota
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 30, 2007

We stayed at the Howard Johnson for one night on the way out of Puerto Rico because we had a very early flight and didn't really care about the room. It was approx. $132 (inc. taxes, etc.) and would have cost around $80 in the US mainland but everything is overpriced in Puerto Rico. The room had no windows and was very small. It was, however, extremely clean. The check-in took a while because the one and only person there was on the phone with someone else. It is centrally located but parking is a problem. They suggest a parking lot 3 blocks away. We drove around a bit and, fortunately, found something in front but only because we were planning to leave at 6 a.m. so the reserved parking spots were not being enforced. Only the rooms facing the front street have windows. If you're looking for something centrally located, don't want to pay too much AND you don't care about the ambience, then this is fine. Otherwise, it's an overpiced average hotel.

  • Liked — Nothing really
  • Disliked — The rooms
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lawmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza De Armas Old San Juan

Property: Hotel Plaza De Armas Old San Juan
Address: 202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in San Juan
#14 Family Hotel in San Juan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Plaza De Armas Old San Juan 2*
Number of rooms: 51
Official Description (provided by the hotel):
Welcome to Hotel Plaza De Armas, located in the colonial district of San Juan, Puerto Rico. Hotel Plaza De Armas is for travelers looking to be in the center of Old San Juan. Hotel Plaza de Armas is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. The colonial building features its unique and renowned antique elevator true to its history. In every direction you can find world-class shopping, dining and entertainment. Our completely unique location highlights spectacular views of the Plaza De Armas and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums and art galleries. The modest standard rooms are windowless, excellent for a good night sleep. Suites overlook the city hall and Plaza de Armas. Hotel Plaza De Armas also offers high-speed Internet access in all common areas of the property. Even though everything is at walking distance, we have a trolley stop right outside our door and a taxi line across from the hotel .We look forward to your stay at Hotel Plaza De Armas! ... more   less 
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Also Known As:
Howard Johnson Plaza De Armas
Howard Johnson San Juan
Howard Johnson Old San Juan
San Juan Howard Johnson

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