Chose this hotel thanks to the good reviews on TA.Traveled with my wife and 13-old son three days before our cruise in order to get to know San Juan (beautiful city by the way). The decor goes right with a boutique hotel, ie, different from what you would expect from a chain hotel. Hotels in SJ are in the pricey side, but this hotel delivers its service with efficiency and charm, lots of it. Complimentary breakfast and wi-fi are a plus. Since we came for doing some shopping too, I risked to ask if there would be any problem to hold two of our four bags for the entire week although we were not checking-in again after disembarking from the ship... and they were happy to do so! That´s the type of service we, as consumers, should be celebrate and talk about.